The crown crate event stated that logging in at certain times over the weekend would grant us 3 crown crates.
rhapsodious wrote: »Did you log in and kill a thing between midnight UTC and 23:59:59 UTC?
If you did (and please don't shoot me for asking, there was a lot of confusion...) you might want to/should file a support ticket. They had an issue with this the last event, and credited people their appropriate amount of Crates.