[BUG] I lost ESO PLUS! WHAT CAN I DO, ZOS?!!!

VinyParsley2016 · September 2017

I lost ESO PLUS buff! My latest payment was 27th last month. WHAT CAN I DO, ZOS? Is it XBOX LIVE issue?

Mystrius_Archaion · September 2017

Wrong forums. Click the word "support" at the top of your screen.

sevomd69 · September 2017

Maybe ZoS is trying to give you a hint?

spencer2361 · September 2017

It's happened to me 2 times, you contact Microsoft and cancel your current sub, which they will refund and then just turn around and re subscribe. It's a pain. Last time it happened to me it was during the event that you got a loot crate for everyday you logged in as a subscriber. Of course that got messed up as well

SoLooney · September 2017

hes not the only one, i know many of my friends losing eso plus and doesnt get fixed for days sometimes

VinyParsley2016 · September 2017

spencer2361 wrote: »

It's happened to me 2 times, you contact Microsoft and cancel your current sub, which they will refund and then just turn around and re subscribe. It's a pain. Last time it happened to me it was during the event that you got a loot crate for everyday you logged in as a subscriber. Of course that got messed up as well

I've done cancel and re-sub before. If ESO support doesn't give me feedback tomorrow, I have to do it again. Last time it took me half hour to negotiate with a Microsoft guy, not very happy.

However, at least I got a living person who can fix my problem, much better than logging a ticket in the game and waiting 3 days to get response.

NewBlacksmurf · September 2017

Solution: stop subscribing because they aren't going to fix it.

VinyParsley2016 · September 2017

OK, I got my ESO Plus back. Took 2 hrs. No too bad. Thx, zos.