ESO Plus is stuck on Auto Renew, cannot Cancel (SOLVED nothing to see here..)
ArchMikem
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I haven't been logging in lately and don't really plan on until Clockwork City is released, so I decided to stop paying $15 a month for no reason. Thing is, there is NO way I can Cancel my ESO Plus Sub by any direct means. It doesn't give the option through Console. There is no option to through my Account on Xbox Live's website, and ZOS' Support page just says to go through Microsoft or Sony if you're on Console. Why is this? I can easily Cancel my Xbox Live Gold membership easy but you have to jump through hoops to get out of ESO Plus?
Just leaving this here before I go on to contacting Microsoft now.
Edited by ArchMikem on September 13, 2017 5:14AM Just leaving this here before I go on to contacting Microsoft now.
CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
Quest Objective: OMG Go Talk To That Kitty!
Quest Objective: OMG Go Talk To That Kitty!
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sevomd69✭✭✭✭✭
✭It should be in your microsoft account... which is different from your xbox account...
Edit: Its really easy... like pressing one button to cancel...Edited by sevomd69 on September 13, 2017 4:38AM0 -
ArchMikem✭✭✭✭✭
✭✭✭✭✭It should be in your microsoft account... which is different from your xbox account...
Edit: Its really easy... like pressing one button to cancel...
If it's that easy then I'm obviously very stupidly blind to it. You're more than welcome to enlighten me but personally Microsoft does not give me the option to Manage ESO Plus at all.
Edited by ArchMikem on September 13, 2017 5:08AMCP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
Quest Objective: OMG Go Talk To That Kitty!0 -
Chronicburn✭✭✭✭Don't cancel it ... when you decide to play again in a few months you'll have a nice stack of crowns saved up!0 -
sevomd69✭✭✭✭✭
✭It should be in your microsoft account... which is different from your xbox account...
Edit: Its really easy... like pressing one button to cancel...
If it's that easy then I'm obviously very stupidly blind to it. You're more than welcome to enlighten me but personally Microsoft does not give me the option to Manage ESO Plus at all.
You have to go to your Microsoft account...not the xbox account... then there is a tab called either subscription or manage subscriptions...and it should be in there along with your xbox live gold sub....0 -
ArchMikem✭✭✭✭✭
✭✭✭✭✭It should be in your microsoft account... which is different from your xbox account...
Edit: Its really easy... like pressing one button to cancel...
If it's that easy then I'm obviously very stupidly blind to it. You're more than welcome to enlighten me but personally Microsoft does not give me the option to Manage ESO Plus at all.
You have to go to your Microsoft account...not the xbox account... then there is a tab called either subscription or manage subscriptions...and it should be in there along with your xbox live gold sub....
.......................................................I had to look at that page extra hard to realize yes. I was stupidly blind.
I was reading the page completely wrong. I was expecting a "Manage" option in the right column across from the ESO Plus icon, and failed to realize the "Payment and Billing" directly underneath it was actually it's Manage option. God I feel like such a *** now.CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
Quest Objective: OMG Go Talk To That Kitty!0 -
Zbigb4life✭✭✭✭It should be in your microsoft account... which is different from your xbox account...
Edit: Its really easy... like pressing one button to cancel...
If it's that easy then I'm obviously very stupidly blind to it. You're more than welcome to enlighten me but personally Microsoft does not give me the option to Manage ESO Plus at all.
You have to go to your Microsoft account...not the xbox account... then there is a tab called either subscription or manage subscriptions...and it should be in there along with your xbox live gold sub....
.......................................................I had to look at that page extra hard to realize yes. I was stupidly blind.
I was reading the page completely wrong. I was expecting a "Manage" option in the right column across from the ESO Plus icon, and failed to realize the "Payment and Billing" directly underneath it was actually it's Manage option. God I feel like such a *** now.
Don't feel ashamed: everyone can have a bad day0