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Can we get an official comment on the justification for increasing crown prices for some countries?
Bam_Bam
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@ZOS_GinaBruno or @ZOS_JessicaFolsom
Sorry for dragging you two lovelies into this but I've no idea who will know the answer apart from you gals.
Could you please ask the people who made this decision to increase the price of crowns in one country but not another, to explain their reasoning for it and how they can justify it?
No advance warnings, no official comment, that crowns for one country were going to be increased by 25%????? - that is dark and shady.
Sorry for dragging you two lovelies into this but I've no idea who will know the answer apart from you gals.
Could you please ask the people who made this decision to increase the price of crowns in one country but not another, to explain their reasoning for it and how they can justify it?
No advance warnings, no official comment, that crowns for one country were going to be increased by 25%????? - that is dark and shady.
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20
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ThePrinceOfBargains✭✭✭✭✭
✭I doubt those two know what day it is, let alone why there was a price jump. As for why they didn't tell anyone, no answer they give is going to be satisfactory. This is just another instance of them changing something and hoping no one notices or cares. Since it likely won't effect their sales and there's no huge uproar, good luck getting a response.11 -
Karm1cOne✭✭✭✭✭From what I've seen it's tied to conversion rates. Which currency are you buying crowns with?3 -
SodanTok✭✭✭✭✭
✭✭@SodanTok care to explain then why price in PLN (polish zlotys) went up too? While at the same time zloty is quite strong against euro?
That depends. Zloty is not really strong, but unless they decided the price when it was strongest, it is not far from average. Could be different reason. Maybe it was intentionally cheaper for the classic 'east eu' reasons and they changed their mind (like Steam did some time ago), maybe some new laws put bigger strain. It is not something obvious as is british pound failing so hard.
//edit:
DId not find any PLN price, so I assume you mean normal EUR price? That got up by 1eur at 5500 for everyone. That could mean anything, US companies do like to increase those for very small reasons (or keep them unnecessary higher). It is usually tax or conversion related.Edited by SodanTok on September 2, 2017 7:52PM0 -
Wrecking_Blow_Spam✭✭✭✭✭
✭I doubt those two know what day it is, let alone why there was a price jump. As for why they didn't tell anyone, no answer they give is going to be satisfactory. This is just another instance of them changing something and hoping no one notices or cares. Since it likely won't effect their sales and there's no huge uproar, good luck getting a response.
This ^^^Xbox one EU
8 Flawless conquerors on all class specs (4 stam, 4 magicka)
Doesn't stand in red0 -
idk✭✭✭✭✭
✭✭✭✭✭Both of those ladies do a great job communicating about the game, however, crowns are business side only and likely they are not permitted to make comments on it.
Main difference in prices in different countries should be changes in foreign exchange rates. That could be over a an extended period of time since they do not seem to change it daily or weekly.1 -
whiteshadow711jppreub18_ESO✭✭✭✭✭
✭this affects you too buddy, @Aerius_Sygale since you from Canada...Signed, Kotaro Atani.PS5 NAVR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3409 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.0 -
MissBizz✭✭✭✭✭
✭✭✭✭✭whiteshadow711jppreub18_ESO wrote: »this affects you too buddy, Aerius_Sygale since you from Canada...
@whiteshadow711jppreub18_ESO Canadian prices did not increase. (I'm Canadian)Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord3 -
Tandor✭✭✭✭✭
✭✭✭✭✭When an increase of that magnitude is made it doesn't matter what the reasoning is behind it, whether it applies to all or only some players, or how reasonable it is, it merits an official announcement and explanation. I don't like the fact that it was just slipped through at the end of a sale without any sort of official comment.5 -
whiteshadow711jppreub18_ESO✭✭✭✭✭
✭whiteshadow711jppreub18_ESO wrote: »this affects you too buddy, Aerius_Sygale since you from Canada...
@whiteshadow711jppreub18_ESO Canadian prices did not increase. (I'm Canadian)
When My friend Looked at the 21000 crowns it was $199.99 Canadian
in American its $149.99..
difference at a currency converter..
@MissBizzEdited by whiteshadow711jppreub18_ESO on September 3, 2017 12:31AMSigned, Kotaro Atani.PS5 NAVR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3409 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.8 -
FriedEggSandwich✭✭✭✭✭
✭I just assumed it was the weak pound. I binged during the sale anyway. Probably best not to tell them the sub still costs £8.99PC | EU1 -
SirGabenOfSteamia✭✭✭✭whiteshadow711jppreub18_ESO wrote: »whiteshadow711jppreub18_ESO wrote: »this affects you too buddy, Aerius_Sygale since you from Canada...
@whiteshadow711jppreub18_ESO Canadian prices did not increase. (I'm Canadian)
When My friend Looked at the 21000 crowns it was $199.99 Canadian
in American its $149.99..
difference at a currency converter..
@MissBizz
Canadian also. Preexisting crown packs cost the exact same, only the new packs are different than the American prices. Which is weird because you'd think that the larger packs would have more value. Now instead the crowns they provide are worth more or less 1.25x the 5500 pack.And so, Akatosh revealed himself to a young Gaben, and granted him purpose.
"Grant them Steam sales," he commanded.
And obey, he did.1 -
MissBizz✭✭✭✭✭
✭✭✭✭✭Well that's interesting @whiteshadow711jppreub18_ESO ... on PC (through the ESO website) 21k crown pack is $179.99 CADLone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord2 -
whiteshadow711jppreub18_ESO✭✭✭✭✭
✭Well that's interesting @whiteshadow711jppreub18_ESO ... on PC (through the ESO website) 21k crown pack is $179.99 CAD
I have both a PC and PS4 account (as I transfered from PC to PS4 when I had the chance), but I play predominately on NA PS4. I use the PC account only really for PTS testing..
Hopefully ZOS will fix it..Edited by whiteshadow711jppreub18_ESO on September 3, 2017 1:26AMSigned, Kotaro Atani.PS5 NAVR16/ CP 160 Khajiit Nightblade of the Aldmeri Dominion, Guildmaster and Assassin of the Queen's Hand guild on NA PC. PvP Officer in the WOLF guild on NA PS5, and of course Master Thief. Currently 3409 CP out of 3600 CP on NA PS5. Currently 810 CP on NA PC (used for PTS testing purposes only). On PS5 I am also a Master Crafter, all traits done and learned, Jewelry crafting done. all Motifs learned on PS5 except for maybe two-three Motifs. All Companions are Max level as are their Skills.Warrior, Lover, Thief.... Nightblade. Aldmeri Dominion For Life! For the Queen!! Go Dominion or go home ! "I have no hatred for the races of Man, but they are young. Like all children, they are driven by emotion. They lack the wisdom that comes with age. I would sooner place an Altmer infant on the Ruby Throne than surrender Tamriel to their capricious whims. The Altmer, the Bosmer and the Khajiit share the common traits of intelligence, patience and reason. We do not seek riches or plunder. Domination is not our goal, nor is the acclamation of power for its own sake. Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines. Stand with us." ―Your Queen Commands, Ayrenn Arana Aldmeri.(All 18 characters are AD only! This one is a AD Loyalist)Member of ESO Since January 29, 2014, started early Access 3/30/14 on PC, currently subbed on NA PS5 and on NA PC. Note- I only use PC for PTS testing purposes, the PS5 is my dedicated Game Platform.Note- for those that don't know how to say Kotaro Atani it's "Ko tar row Ah ta ni" (Ko with a Oh sound, tar which sounds like the sticky black tar stuff, row like rowing a boat, Ah with a AHHHH sound, Ta with a Tahhh sound, Neeee which sounds like knee)"The blowing sands of time wipe clean the footprints of the past...""Moonsugar may be the key to paradise, but it is through a false door...""A perfect society is always elsewhere..."- Unknown book of Khajiiti proverbs.0 -
BlueViolet✭✭✭✭✭I just went to have a look too. I'm in AU and our crown packs have gone up by about $4.95 each, apart from the 5500 pack which went up by $9.95
That's put an end to my extra crown purchases. I used to purchase extra crown packs often, because they were quite good value. Now they're not.
It would have been decent of you, Zenimax, if you had announced it, rather than borrowing tactics from EA and just raising the prices without a word of warning.Edited by BlueViolet on September 3, 2017 3:34AMEU / NA / PC9 -
Slick_007✭✭✭✭✭
✭SirGabenOfSteamia wrote: »
Canadian also. Preexisting crown packs cost the exact same, only the new packs are different than the American prices. Which is weird because you'd think that the larger packs would have more value. Now instead the crowns they provide are worth more or less 1.25x the 5500 pack.
AUS. preexisting crown packs went up.
750 - $9.95 (9.99 Canadian)
1500 - $18.45 (18.99 CAD)
3000 - $29.95 (29.99 CAD)
5500 - $49.95 - this was $40 on 15/8 before the sale. and $24 during the sale. (49.99 CAD)
14000 - $124.95 (129.99 CAD)
21000 - $184.95 (179.99 CAD)
only the bottom 2 are new. and the 5500 went up 25%
unsure what the other prices were before.
current exchange rate is 1AUD to .99 CADEdited by Slick_007 on September 3, 2017 3:37AM1 -
PrayingSeraph✭✭✭✭✭Since its only some regions, I'd guess conversion rate. After all, we Canadians are used to it by now. I remember when new games were $60, not $80 as they are now.1 -
Geroken777✭✭✭✭✭We won't get an answer, ZOS is garbage at justifying their actions and why, especially when they are shy to actually give the real answer.The self-righteous shall choke on their sanctimony.1 -
PrayingSeraph✭✭✭✭✭Geroken777 wrote: »We won't get an answer, ZOS is garbage at justifying their actions and why, especially when they are shy to actually give the real answer.
To be fair, they could give a completely reasonable answer and loads of people would still complain.8 -
ThePrinceOfBargains✭✭✭✭✭
✭PrayingSeraph wrote: »Geroken777 wrote: »We won't get an answer, ZOS is garbage at justifying their actions and why, especially when they are shy to actually give the real answer.
To be fair, they could give a completely reasonable answer and loads of people would still complain.
That's because it's not reasonable 99% of the time.6 -
Kildayen✭✭✭✭✭I had no idea you could purchase packs larger than 5500. How long have the 14k and 21k packs been available? Were they on sale too?0 -
mb10✭✭✭✭✭
✭✭✭Crowns increase in price.
Crown store items increase in price.
Crown store quality stays the same.
why they did it? Because of the demand for crowns. They believe increasing the price will not change the demand and the supply is constant so they're laughing all the way to the bank.
The suckers are the ones buying the crowns lol this is your fault but it's not my money so I couldn't care less. I never buy crowns anymore and I probably never will4 -
Krayzie✭✭✭✭✭I doubt those two know what day it is, let alone why there was a price jump. As for why they didn't tell anyone, no answer they give is going to be satisfactory. This is just another instance of them changing something and hoping no one notices or cares. Since it likely won't effect their sales and there's no huge uproar, good luck getting a response.
Perfect response, sums up Zenimax.
However I think you're giving entirely wayyyy too much credit to them by assuming that this 'change' was actually intended.I'm a PVE roleplayer concerned about my vampires stage 4 skin tone and keep getting load screens so I came here to distract people from major issues with a rant thread about my characters cosmetic appearance.2 -
Kildayen✭✭✭✭✭Crowns increase in price.
Crown store items increase in price.
Crown store quality stays the same.
why they did it? Because of the demand for crowns. They believe increasing the price will not change the demand and the supply is constant so they're laughing all the way to the bank.
The suckers are the ones buying the crowns lol this is your fault but it's not my money so I couldn't care less. I never buy crowns anymore and I probably never will
It's my fault! I purchased 14 5,500 crown packs this past sale. I purchased 10 5,500 packs a few months ago during the other sale. I have purchased crowns every time they were on sale, as well as times that they aren't on sale. I also subscribe and have done so since beta. I don't need the crowns. I could care less about housing so I don't need them for that. I'm sitting on 90k of them now.
Why did I purchase them? Because I can. That's all that matters. If I could buy crowns and gift them to some of my guildies I would do that too. It's only a plus that it makes people rage when they hear of people buying them. I like making people rage over stupid things like buying crowns. The only reason you would call somebody who purchased crowns a sucker is because it makes you rage. Deep down inside you are raging. It isn't healthy to rage. Maybe you shouldn't call people names because they purchase crowns. Maybe you shouldn't rage. Maybe you should have a glass of milk instead.
Complaining on forums about people buying crowns is just silly.
This post needs less rage and more cowbell. And some milk.
Edited by Kildayen on September 3, 2017 5:33AM8 -
Bam_Bam✭✭✭✭✭
✭PrayingSeraph wrote: »Geroken777 wrote: »We won't get an answer, ZOS is garbage at justifying their actions and why, especially when they are shy to actually give the real answer.
To be fair, they could give a completely reasonable answer <snip>
No they couldn't - not when hey raise the price for one country by 25%, with absolutely no explanation why - it is a huge slap in the face for the customerbase from that country.
Edited by Bam_Bam on September 3, 2017 10:11AMJoined January 2014
PC EU - PvE & BGs & PvP (Vivec)
Grand Master Crafter
#DiscordHypeSquad
Stream
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Bam Bam Bara6 -
anitajoneb17_ESO✭✭✭✭✭
✭✭✭✭✭I can only see current prices for my country (France) in my currency (EUR).
But from reading all the posts on the subject, which report many inconsistencies, I've come to wonder if the whole thing may be a huge mess-up with the announced prices, that may be corrected soon(tm). I mean, simply a coding mistake.1 -
SodanTok✭✭✭✭✭
✭✭PrayingSeraph wrote: »Geroken777 wrote: »We won't get an answer, ZOS is garbage at justifying their actions and why, especially when they are shy to actually give the real answer.
To be fair, they could give a completely reasonable answer <snip>
No they couldn't - not when hey raise the price for one country by 25%, with absolutely no explanation why - it is a huge slap in the face for the customerbase from that country.
Arent you from UK? What explanation you need?1 -
DaiKahn✭✭✭✭BlueViolet wrote: »I just went to have a look too. I'm in AU and our crown packs have gone up by about $4.95 each, apart from the 5500 pack which went up by $9.95
That's put an end to my extra crown purchases. I used to purchase extra crown packs often, because they were quite good value. Now they're not.
It would have been decent of you, Zenimax, if you had announced it, rather than borrowing tactics from EA and just raising the prices without a word of warning.
Don't forget that our Government in it's money-grabbing wisdom now makes it law for our GST to be applied to ALL transactions on the internet since September 1st, 2017. This doesn't account for the 14.88% increase on top of our 10% GST, but hey, this is ZO$I'm just a manHail Sithis0
