Maintenance for the week of May 18:
• NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
• NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
Paying subscribers entitled to know how long this breakdown will take?
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twev✭✭✭✭✭
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Edited by twev on August 18, 2017 7:49AMThe problem with society these days is that no one drinks from the skulls of their enemies anymore.0 -
Kahsa✭✭✭SixVoltCar wrote: »
Actually he is-- he paid for 30 days of time, 2 of those days have been nullified, he is entitled to at least 2 days compensation for paid services not provided. That's... sort of the idea of a subscription. In all such games.
No one pays for 30 days of game time, or any game time in ESO. It is a B2P game. An ESO+ is purchasing bonuses it provides. Gameplay is free after initial purchase, indefinitely .
Edited by Kahsa on August 18, 2017 7:48AM1 -
Lenithriel✭✭I agree it would be nice to know more about what's going on, but...
6. AVAILABILITY OF SERVICES AND CONTENT; GAME MAINTENANCE, PATCHES, UPDATES; TERMINATION OF SERVICES
ZeniMax does not guarantee that any Services will be available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), ZeniMax reserves the right to change and update Content without notice to You. ZeniMax also reserves the right to refuse Your request(s) to acquire Content, and to limit or block any request to acquire Content, including, but not limited to, Downloadable Content and Game Mods, for any reason.
ZeniMax may patch, update, or modify a Service at any time with or without notice to You. Notwithstanding the foregoing, ZeniMax has no obligation to make available any patches, updates or modifications or correct any errors or defects in the Services. ZeniMax makes no guarantees about the persistence or availability of any user names or other personas at any time and assumes no liability for lost or deleted Account data. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), You agree that ZeniMax will not be liable for any interruption of the Services, delay or failure to perform, any loss of Content (including, but not limited to, UGC, Game Mods and Downloadable Content), and/or Account data (including, but not limited to, Character data) resulting from any causes whatsoever. ZeniMax reserves the right to offer new Services, change and/or discontinue certain Services at any time in its sole discretion.
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Brrrofski✭✭✭✭✭
✭✭✭✭SixVoltCar wrote: »
Actually he is-- he paid for 30 days of time, 2 of those days have been nullified, he is entitled to at least 2 days compensation for paid services not provided. That's... sort of the idea of a subscription. In all such games.
No one pays for 30 days of game time, or any game time in ESO. It is a B2P game. An ESO+ is purchasing bonuses it provides. Gameplay is free after initial purchase, indefinitely .
Which reduces research time. Which works even when server is down. So actually, ESO+ members still get to use the product they pay for even when game is offline...1 -
twev✭✭✭✭✭
✭✭mrfixit505 wrote: »michael.mcspaddenb14_ESO wrote: »Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!
I bet you are the guy that runs up and grabs the chest while someone else is clearing the mobs to get to that chest.
Oddly enough - The majority of the people who do that to me are the maxxed out vets.
The problem with society these days is that no one drinks from the skulls of their enemies anymore.0 -
twev✭✭✭✭✭
✭✭SixVoltCar wrote: »michael.mcspaddenb14_ESO wrote: »Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!
Well, you seem like a great addition to the community...
No, it isn't normal. And no, you're not entitled. You ticked that T&Cs box when you bought the game. Read them.
I understand it's frustrating when servers go down, but jesus, go do something else for a few hours.
Actually he is-- he paid for 30 days of time, 2 of those days have been nullified, he is entitled to at least 2 days compensation for paid services not provided. That's... sort of the idea of a subscription. In all such games.
And I do NOT believe that the wording of the TOS means that you pay a monthly sub and the game provider does not have too supply a good faith monthly sub.
The sub is a monetary contract.
It specifies payment and time.
When the time is with-held, the faith is broken.
Money payed in good faith of playing as a good player, respecting fellow players, and not exploiting code.
If they chose not to honor it, they ought not accept the payment.
Accepting payment, and rendering 2 weeks of sub time in a month (for example) does not equal a monthly sub rendered to the payer.
This does NOT apply to disciplinary action for infractions.
otoh:
White Knights have to keep the player base in line.
Every request is always deemed a 'demanded entitlement'.
Know your place, or they shall taunt you a second time.
Edited by twev on August 18, 2017 8:05AMThe problem with society these days is that no one drinks from the skulls of their enemies anymore.1 -
Nermy✭✭✭✭✭@Nermy
Ex-Leader of The Wabbajack [EU EP PvP guild - Now stood down from active duty]BLOOD FOR THE PACT!!!
Nermden - EP Warden, Nerm-in'a'tor - EP Dragon Knight, N'erm - EP Sorcerer, D'arkness - EP Nightblade, Nermy - EP Templar
“Always forgive your enemies; nothing annoys them so much.” ― Oscar Wilde
"An Army is a team; lives, sleeps, eats, fights as a team. This individual heroic stuff is a lot of crap." -General George S. Patton1 -
Slick_007✭✭✭✭✭
✭If they chose not to honor it, they ought not accept the payment.
Accepting payment, and rendering 2 weeks of sub time in a month (for example) does not equal a monthly sub rendered to the payer.
by all means use a totally different situation to argue your point. a situation where i, and im sure others who oppose your line of thought, agree that zos would come to the party and rightly so. whereas the current situation is nowhere near as dire as people are claiming with their 'days of downtime' claims that are completely false.0 -
snailbrick✭✭✭By the same token, Zenimax isn't entitled to getting our money either. The downtimes, high pings due to server issues, modifying the definition of DLC with sleight of hand, are eventually going to push players out of the game. Then the TOS won't matter at all.
It's very reasonable as paying customers to expect the service to be up aside from scheduled maintenance and that the connection quality of the server will be usable and not pinging so high you can't do basic things in the game. It's also very reasonable to expect information on when the server will be back up other than smarta** remarks about its done when its done.2 -
ArchMikem✭✭✭✭✭
✭✭✭✭✭Heh, "entitled". Remember that Terms of Service Agreement you most likely clicked accept without reading a single word?CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
Quest Objective: OMG Go Talk To That Kitty!0 -
Bryong9ub17_ESO✭✭✭✭SixVoltCar wrote: »michael.mcspaddenb14_ESO wrote: »Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!
Well, you seem like a great addition to the community...
No, it isn't normal. And no, you're not entitled. You ticked that T&Cs box when you bought the game. Read them.
I understand it's frustrating when servers go down, but jesus, go do something else for a few hours.
Actually he is-- he paid for 30 days of time, 2 of those days have been nullified, he is entitled to at least 2 days compensation for paid services not provided. That's... sort of the idea of a subscription. In all such games.
It's been down for 21 hours. So less than a day.
ESO+ is subject to same terms an conditions of the game. So therefore....
Great and classic meme, but i like the remix better.
https://www.youtube.com/watch?v=4UDnTJcjPhY 0 -
ManwithBeard9✭✭✭✭✭
✭✭SixVoltCar wrote: »michael.mcspaddenb14_ESO wrote: »Just bought this game 5 days ago and it seems its down as much as up. Is this normal? Oh and I am entitled to an answer. My credit card my rules. I know I know. You don't care. Neither do I. Enough crap and enough leave and Your little kingdom flushes. I really hate smart assed people that open their yap when someone voices a legitimate complaint against something they feel that they are the king of. Its really simple. Smart mouth paying customers and see how it goes. I have bought the game. I have a plus account. I AM entitled because I Fing said I am!
Well, you seem like a great addition to the community...
No, it isn't normal. And no, you're not entitled. You ticked that T&Cs box when you bought the game. Read them.
I understand it's frustrating when servers go down, but jesus, go do something else for a few hours.
Actually he is-- he paid for 30 days of time, 2 of those days have been nullified, he is entitled to at least 2 days compensation for paid services not provided. That's... sort of the idea of a subscription. In all such games.
He has not. When you subscribe, it's not for game time, it's for bonuses within the game. 30 days is 30 days. It's not 30 days of play time, the countdown doesn't stop amen you log off.0
