Getting constant ping spikes ever since maintenance

TheAngelofDeath99 · August 2017

And I know it's on ZoS's end because I have done everything, and the ping spikes themselves didn't start until after the maintenance. First I was dealing with the login error (still am), now I am constantly having to relog due to connection loss from ping spikes. This is the first time I have subscribed and I am honestly debating whether or not I should do it again. I should at least be compensated for this outrage.

ZOS_Bill · August 2017

There are a number of factors that can cause high "ping" (latency). It is usually caused by congested/overloaded routers on the way to the target machine or low quality/inadequate bandwidth.

Here's a few simple troubleshooting steps that can help:

To best access The Elder Scrolls Online, configure your router to open the following outbound ports:
- TCP / UDP Ports 24100 through 24131
- TCP / UDP Ports 24300 through 24331
- TCP / UDP Ports 24500 through 24507
- TCP Port 80
- TCP Port 433
Update the firmware of your router (it is always a good step to take, as it prevents that an outdated firmware interferes on your connection).
Try to put your modem/router far from all electrical devices and do not coil up any excess signal or power cables (to eliminate possible interference problems).

jao0199 · August 2017

Here is happening the same issue, but i already have all ports open and no blocking service (firewall/antivirus)

Bagatur · August 2017

Its not your fault, I had them since Homestead, they disappeared after a while after Morrowind, having them last week or so and now I can't log in either. Its somewhere on the route between you and ZOS servers.