Actually, I was shorted 3 crates. One account got 3, the other 4. Both accounts were logged in (and played) every day of the promotion.
Anybody else get less than expected?
Actually, I was shorted 3 crates. One account got 3, the other 4. Both accounts were logged in (and played) every day of the promotion.
Anybody else get less than expected?
Enemoriana wrote: »
I got 4 out of 5 despite logging in every day.
ZOS_GinaBruno wrote: »If you all received less Crown Crates than you expected (4 instead of 5), please submit a ticket to Support so they can take a look. Thanks!
Seiryn_Aerith wrote: »ZOS_GinaBruno wrote: »If you all received less Crown Crates than you expected (4 instead of 5), please submit a ticket to Support so they can take a look. Thanks!
I did write a ticket, only to receive automated responses about the event.
My ticketnumber is:
# 170717-001666
My partner was not an ESO+ member before the event. She got the free trial, used it, then on the last day did purchase a full ESO+ recurring membership. According to the article:
"If you are not an ESO Plus member, you can enjoy a free trial of the service for the duration of the event to see what it is all about. For more details, see below. If you decide to purchase a full ESO Plus membership, you still earn free Crown Crates for each day you are logged in as a member!"
So, since she did log in "as a trial member" AND did in fact purchase the ESO+ membership during the event, wasn't she entitled to 5 of the crown crates? I thought I remember a staff member (Richard?) post saying that if you logged in on the trial each day it counted only if you joined with a paid membership during the event in the forums as well, but am not having luck finding it.
My partner was not an ESO+ member before the event. She got the free trial, used it, then on the last day did purchase a full ESO+ recurring membership. According to the article:
"If you are not an ESO Plus member, you can enjoy a free trial of the service for the duration of the event to see what it is all about. For more details, see below. If you decide to purchase a full ESO Plus membership, you still earn free Crown Crates for each day you are logged in as a member!"
So, since she did log in "as a trial member" AND did in fact purchase the ESO+ membership during the event, wasn't she entitled to 5 of the crown crates? I thought I remember a staff member (Richard?) post saying that if you logged in on the trial each day it counted only if you joined with a paid membership during the event in the forums as well, but am not having luck finding it.
My partner was not an ESO+ member before the event. She got the free trial, used it, then on the last day did purchase a full ESO+ recurring membership. According to the article:
"If you are not an ESO Plus member, you can enjoy a free trial of the service for the duration of the event to see what it is all about. For more details, see below. If you decide to purchase a full ESO Plus membership, you still earn free Crown Crates for each day you are logged in as a member!"
So, since she did log in "as a trial member" AND did in fact purchase the ESO+ membership during the event, wasn't she entitled to 5 of the crown crates? I thought I remember a staff member (Richard?) post saying that if you logged in on the trial each day it counted only if you joined with a paid membership during the event in the forums as well, but am not having luck finding it.
Many people read it as "If you login each day and purchase a ESO+ before the end of the event you'd get the 5 crates which was 50% of the reason to buy the membership... so to change that now would be a Bait and Switch which is illegal in most states. If they care about their customers they will honor what they originally implied in the blog that was released before the event started.
My partner was not an ESO+ member before the event. She got the free trial, used it, then on the last day did purchase a full ESO+ recurring membership. According to the article:
"If you are not an ESO Plus member, you can enjoy a free trial of the service for the duration of the event to see what it is all about. For more details, see below. If you decide to purchase a full ESO Plus membership, you still earn free Crown Crates for each day you are logged in as a member!"
So, since she did log in "as a trial member" AND did in fact purchase the ESO+ membership during the event, wasn't she entitled to 5 of the crown crates? I thought I remember a staff member (Richard?) post saying that if you logged in on the trial each day it counted only if you joined with a paid membership during the event in the forums as well, but am not having luck finding it.
Voluptificus wrote: »All is in the title, I am a suscriber and I keep logging every day.
I sent a ticket; anyone else in this case ?
PocketNova wrote: »My partner was not an ESO+ member before the event. She got the free trial, used it, then on the last day did purchase a full ESO+ recurring membership. According to the article:
"If you are not an ESO Plus member, you can enjoy a free trial of the service for the duration of the event to see what it is all about. For more details, see below. If you decide to purchase a full ESO Plus membership, you still earn free Crown Crates for each day you are logged in as a member!"
So, since she did log in "as a trial member" AND did in fact purchase the ESO+ membership during the event, wasn't she entitled to 5 of the crown crates? I thought I remember a staff member (Richard?) post saying that if you logged in on the trial each day it counted only if you joined with a paid membership during the event in the forums as well, but am not having luck finding it.
A FREE trial is NOT a paid membership.
It's not hard.
No PAID membership NO free crates.
If she purchased ESO+ on the last day and logged on she's only entitled to 1 crate.
You don't get them for simply trialing it.
The trial was for non-members. The crates were for members.