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Why does ZOS not reply to treads about changes to houses :D?????
altemriel
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ok, so there have been 3 houses, that got some changes, without any comment from ZOS.
https://forums.elderscrollsonline.com/en/discussion/354132/changes-to-crown-purchased-items/p1
So let`s guess, why does ZOS not reply to treads about changes to houses
?????
Edited by altemriel on June 25, 2017 11:18PM https://forums.elderscrollsonline.com/en/discussion/354132/changes-to-crown-purchased-items/p1
So let`s guess, why does ZOS not reply to treads about changes to houses
????? Why does ZOS not reply to treads about changes to houses :D????? 109 votes
They have no idea what happened and how to fix it
19%
21 votes
They are trying to find what`s happened, but are not able to fix it.
5%
6 votes
They simply do not care
33%
36 votes
Yes they do care, but no eta about fix
12%
14 votes
Maybe they do not know if they care
9%
10 votes
the houses got nerfed, so that they can sell us that stuff in future in crown store yes
11%
13 votes
the sea shells and seaweed on the beach of Hundings pallatial hall got nerfed because they want to sell shells and stuff as beach stuff in crown store
8%
9 votes
1
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TerraDewBerry✭✭✭✭✭
✭the sea shells and seaweed on the beach of Hundings pallatial hall got nerfed because they want to sell shells and stuff as beach stuff in crown storeI'm imagining a "limited time" seashell & kelp store item coming to the crown store...
2 -
Elsonso✭✭✭✭✭
✭✭✭✭✭They have no idea what happened and how to fix itPersonally, I figure that they have about as much of an idea what goes into a build as we do.XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus2 -
Marabornwingrion✭✭✭✭✭
✭✭✭✭They have no idea what happened and how to fix itI feel like they have such a big mess in their company, that they have no control over many things in game. Some people did something with housing, but rest of people didn't know about it 5 -
Avran_Sylt✭✭✭✭✭
✭✭Or: Whatever group of people that manage art assets in the game rarely check the forums, so if anything the forum mods will just compile something and link it via email to them. They're probably busy working on other art assets for the game, so in reality this kinda stuff will only be fixed if an employee has spare time, or if it becomes a large enough issue to have someone divest their time to it.
Compile a megathread of all the issues, made up neatly so when these guys access the thread, they can see what needs to be looked at.
That means in game screenshots of the issue, and in game screenshots of the map location.
Or, you know, create 15 differing threads about it so it spreads out the argument to be aimless gibberish about Zo$ *** over the player-base intentionally, and there is no way in hell it was a mistake. Cause that solves things.2 -
Drummerx04✭✭✭✭✭
✭You realize that ZOS employees rarely explain or comment on any player opinions or legitimate issues, right? What makes housing any different in your mind?PC/NA - Nightfighters, Raid Leader and Officer
Lilith Arujo - DC sorc tank/dps/healer - Dro-m'Athra Destroyer, Gryphon Heart, Grand Warlord
Lilith Tortorici - DC templar trials healer
Notable Completions:
vAS (72k), vMoL HM (160k), vAA HM (135k), vHRC HM, vSO HM (141k), vHoF HM (168k), vCR+3(129k), vDSA 45k, vMA 591k
Original Addons:
Lilith's Group Manager
Lilith's Lazy Hacks - Auto Recharge/Repair
Bot Scanner 2000
Lilith's Command History
Maintained Addons:
Kill Counter3 -
MarbleQuiche✭✭✭Whatever the reason behind the changes, their silence sings of ignorance and rings with arrogance.Currently obsessed with battlegrounds. Spamming here between rounds. Sometimes, when forums are particularly good, I skip ballerina around*
*autocorrected nonsense, but it sounds amusing enough to me that I've taken up ballet5 -
Tavore1138✭✭✭✭✭
✭✭They simply do not careI think if they cared they'd have replied by now if only to say 'One of our devs made an oopsie and we'll be fixing it by x date so stand by'. But no they simply ignore the heck out of the issue.3 -
Acrolas✭✭✭✭✭
✭✭✭✭✭Housing is probably managed by some guy who they hired after Vine closed, and he's continuing his pranks in Tamriel.
*Merchant caravan drives by singing It's Everyday Bro*signing off1 -
Jiandao✭✭✭They have replied:
https://forums.elderscrollsonline.com/en/discussion/350308/zos-nerf-earthtear-cavern-changes-noooooooooo
Several times.0 -
zyk✭✭✭✭✭
✭✭✭✭✭They simply do not careIt's pretty sad.
ZOS charges more than $100 for a home that was assembled using existing art assets and can't be bothered to fix it in a timely manner.
The bottom line is that ...[edited to avoid being banned].
I think it may be possible that this is a questionable display of ethics and perhaps not how valued customers are treated.
Edited by zyk on June 26, 2017 6:25AM8 -
Elsonso✭✭✭✭✭
✭✭✭✭✭They have no idea what happened and how to fix itThey have replied:
https://forums.elderscrollsonline.com/en/discussion/350308/zos-nerf-earthtear-cavern-changes-noooooooooo
Several times.
Yes, they replied, but they never really answered, and they never fixed it. Instead, they changed two other houses. Next patch, some other house might be missing a room, or a door. I have often wondered whether they have a stable and reliable build process. Sometimes, it seems like they are just as surprised at what they break as we are.XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus7 -
psychotrip✭✭✭✭✭
✭the houses got nerfed, so that they can sell us that stuff in future in crown store yesThey have replied:
https://forums.elderscrollsonline.com/en/discussion/350308/zos-nerf-earthtear-cavern-changes-noooooooooo
Several times.
I'm not sure I see any explanation there. Just a rep asking for proof. Am I missing something?No one is saying there aren't multiple interpretations of the lore, and we're not arguing that ESO did it "wrong".
We're arguing that they decided to go for the most boring, mundane, seen-before interpretation possible. Like they almost always do, unless they can ride on the coat-tails of past games.2 -
Akevoriath✭✭✭They simply do not careThey don't care about me, you or any of us. As long as the profits keep coming, they will continue to do their best to ruin this game.3 -
Stovahkiin✭✭✭✭✭
✭✭the sea shells and seaweed on the beach of Hundings pallatial hall got nerfed because they want to sell shells and stuff as beach stuff in crown storeWhy fix current problems when they could just work on releasing a new $150 house that has no real functionality whatsoever?Beware the battle cattle, but don't *fear* the battle cattle!4 -
KochDerDamonen✭✭✭✭✭
✭They don't even respond on every thread relating to broken content...
But houses, yer right, hehehohohahaIf you quote someone, and intend for them to see what you have said, be sure to Mention them with @[insert name].0 -
Mojmir✭✭✭✭✭
✭✭✭✭✭They simply do not carethey didnt care when the implemented them,hence the lack of storage. quick thought for a quick buck.2 -
Darlgon✭✭✭✭✭
✭Sigh.. and now we have another pointless poll.
Power level to CP160 in a week:
Where is the end game? You just played it.
Why don't I have 300+ skill points? Because you skipped content along the way.
Where is new content? Sigh.2 -
psychotrip✭✭✭✭✭
✭the houses got nerfed, so that they can sell us that stuff in future in crown store yesWish I could undo my vote. I don't want to jump to conclusions and we don't know what's going on yet. Just ignore my vote, I guess.
That being said, I tried reaching out to Zenimax on this last night. Some may complain about all the threads about this, but if there's no way to get a response from ZOS, and there are several issues with several houses, what else can we expect?
There's two things (of many) that get to me when it comes to video games: when developers seem to "alter the deal" after purchase, and when it affects things like atmosphere, customization, or other "fluff" stuff that people say "don't matter". This sort of thing matters to a lot of people and it's affecting their game. We need an answer.Edited by psychotrip on June 26, 2017 12:18PMNo one is saying there aren't multiple interpretations of the lore, and we're not arguing that ESO did it "wrong".
We're arguing that they decided to go for the most boring, mundane, seen-before interpretation possible. Like they almost always do, unless they can ride on the coat-tails of past games.0 -
DMuehlhausen✭✭✭✭✭
✭✭Maybe they do not know if they careThat would be a Dev thing and Devs don't respond to the forums.0 -
psychotrip✭✭✭✭✭
✭the houses got nerfed, so that they can sell us that stuff in future in crown store yesDMuehlhausen wrote: »That would be a Dev thing and Devs don't respond to the forums.
Right. I sent an email to their press contact. I work for a gaming / comics site.No one is saying there aren't multiple interpretations of the lore, and we're not arguing that ESO did it "wrong".
We're arguing that they decided to go for the most boring, mundane, seen-before interpretation possible. Like they almost always do, unless they can ride on the coat-tails of past games.0 -
Tavore1138✭✭✭✭✭
✭✭They simply do not careMy support ticket is apparently being passed on to an expert team to look into so I will update if I hear anything relevant.1 -
Hippie4927✭✭✭✭✭
✭✭✭✭Possibly they have other things that they consider higher priority like battlegrounds, group finder, broken quests.....and they will (might) get to this later? *runs from pitchforks*
PC/NA/EP ✌️1 -
psychotrip✭✭✭✭✭
✭the houses got nerfed, so that they can sell us that stuff in future in crown store yesTavore1138 wrote: »My support ticket is apparently being passed on to an expert team to look into so I will update if I hear anything relevant.
Please do. What was your specific problem again? And how exactly did ZOS respond? Are they treating it as a bug?No one is saying there aren't multiple interpretations of the lore, and we're not arguing that ESO did it "wrong".
We're arguing that they decided to go for the most boring, mundane, seen-before interpretation possible. Like they almost always do, unless they can ride on the coat-tails of past games.0 -
Tavore1138✭✭✭✭✭
✭✭They simply do not carepsychotrip wrote: »Tavore1138 wrote: »My support ticket is apparently being passed on to an expert team to look into so I will update if I hear anything relevant.
Please do. What was your specific problem again? And how exactly did ZOS respond? Are they treating it as a bug?
Well like an idiot I bought over 30 houses some crown, some golf - so I have been hit by the window removal in Mathiesen Manor and the beach clearance in Hundings. Posiibly by others as yet undiscovered...
I ticketed to ask for a fix, got bounced around by people saying they had no idea and then trying to close the ticket. I than said that was not good enough and I expected to either be told when it would be fixed or to have my crowns refunded and hey have supposedly escalated it to a specialist team. I'll give them 24 hours and then chase again, rinse and repeat as necessary.
My preference is they simply fix the issue but as they seem to be unwilling to address that I will reluctantly demand refunds for any crown purchased house they mess with... this really would be such an easy win for them to just acknowledge and fix vs annoying the very people who inject money into their game.2 -
psychotrip✭✭✭✭✭
✭the houses got nerfed, so that they can sell us that stuff in future in crown store yesTavore1138 wrote: »psychotrip wrote: »Tavore1138 wrote: »My support ticket is apparently being passed on to an expert team to look into so I will update if I hear anything relevant.
Please do. What was your specific problem again? And how exactly did ZOS respond? Are they treating it as a bug?
Well like an idiot I bought over 30 houses some crown, some golf - so I have been hit by the window removal in Mathiesen Manor and the beach clearance in Hundings. Posiibly by others as yet undiscovered...
I ticketed to ask for a fix, got bounced around by people saying they had no idea and then trying to close the ticket. I than said that was not good enough and I expected to either be told when it would be fixed or to have my crowns refunded and hey have supposedly escalated it to a specialist team. I'll give them 24 hours and then chase again, rinse and repeat as necessary.
My preference is they simply fix the issue but as they seem to be unwilling to address that I will reluctantly demand refunds for any crown purchased house they mess with... this really would be such an easy win for them to just acknowledge and fix vs annoying the very people who inject money into their game.
Please keep us updated. I may write an article on this, and I send an email to their press contact.No one is saying there aren't multiple interpretations of the lore, and we're not arguing that ESO did it "wrong".
We're arguing that they decided to go for the most boring, mundane, seen-before interpretation possible. Like they almost always do, unless they can ride on the coat-tails of past games.1 -
altemriel✭✭✭✭✭
✭✭✭They are trying to find what`s happened, but are not able to fix it.Tavore1138 wrote: »psychotrip wrote: »Tavore1138 wrote: »My support ticket is apparently being passed on to an expert team to look into so I will update if I hear anything relevant.
Please do. What was your specific problem again? And how exactly did ZOS respond? Are they treating it as a bug?
Well like an idiot I bought over 30 houses some crown, some golf - so I have been hit by the window removal in Mathiesen Manor and the beach clearance in Hundings. Posiibly by others as yet undiscovered...
I ticketed to ask for a fix, got bounced around by people saying they had no idea and then trying to close the ticket. I than said that was not good enough and I expected to either be told when it would be fixed or to have my crowns refunded and hey have supposedly escalated it to a specialist team. I'll give them 24 hours and then chase again, rinse and repeat as necessary.
My preference is they simply fix the issue but as they seem to be unwilling to address that I will reluctantly demand refunds for any crown purchased house they mess with... this really would be such an easy win for them to just acknowledge and fix vs annoying the very people who inject money into their game.
this should be responded by ZOS.
@ZOS_RichLambert @ZOS_MattFiror @ZOS_BrianWheeler2 -
psychotrip✭✭✭✭✭
✭the houses got nerfed, so that they can sell us that stuff in future in crown store yesTavore1138 wrote: »psychotrip wrote: »Tavore1138 wrote: »My support ticket is apparently being passed on to an expert team to look into so I will update if I hear anything relevant.
Please do. What was your specific problem again? And how exactly did ZOS respond? Are they treating it as a bug?
Well like an idiot I bought over 30 houses some crown, some golf - so I have been hit by the window removal in Mathiesen Manor and the beach clearance in Hundings. Posiibly by others as yet undiscovered...
I ticketed to ask for a fix, got bounced around by people saying they had no idea and then trying to close the ticket. I than said that was not good enough and I expected to either be told when it would be fixed or to have my crowns refunded and hey have supposedly escalated it to a specialist team. I'll give them 24 hours and then chase again, rinse and repeat as necessary.
My preference is they simply fix the issue but as they seem to be unwilling to address that I will reluctantly demand refunds for any crown purchased house they mess with... this really would be such an easy win for them to just acknowledge and fix vs annoying the very people who inject money into their game.
this should be responded by ZOS.
@ZOS_RichLambert @ZOS_MattFiror @ZOS_BrianWheeler
Agreed, but as others have said they have no reason to ever respond to this on the forums. No reason that's in their interests, at least.No one is saying there aren't multiple interpretations of the lore, and we're not arguing that ESO did it "wrong".
We're arguing that they decided to go for the most boring, mundane, seen-before interpretation possible. Like they almost always do, unless they can ride on the coat-tails of past games.0 -
altemriel✭✭✭✭✭
✭✭✭They are trying to find what`s happened, but are not able to fix it.psychotrip wrote: »Tavore1138 wrote: »psychotrip wrote: »Tavore1138 wrote: »My support ticket is apparently being passed on to an expert team to look into so I will update if I hear anything relevant.
Please do. What was your specific problem again? And how exactly did ZOS respond? Are they treating it as a bug?
Well like an idiot I bought over 30 houses some crown, some golf - so I have been hit by the window removal in Mathiesen Manor and the beach clearance in Hundings. Posiibly by others as yet undiscovered...
I ticketed to ask for a fix, got bounced around by people saying they had no idea and then trying to close the ticket. I than said that was not good enough and I expected to either be told when it would be fixed or to have my crowns refunded and hey have supposedly escalated it to a specialist team. I'll give them 24 hours and then chase again, rinse and repeat as necessary.
My preference is they simply fix the issue but as they seem to be unwilling to address that I will reluctantly demand refunds for any crown purchased house they mess with... this really would be such an easy win for them to just acknowledge and fix vs annoying the very people who inject money into their game.
this should be responded by ZOS.
@ZOS_RichLambert @ZOS_MattFiror @ZOS_BrianWheeler
Agreed, but as others have said they have no reason to ever respond to this on the forums. No reason that's in their interests, at least.
well I bet, many people can get pissed off by them not responding, so if they do not want to loose them...0