Mouse sensitivity gradually raises until out of control

bibbedfour7125 · May 2017

During gameplay, my mouse sensitivity gradually increases without me changing the setting. It becomes so bad that even slightly moving the mouse will turn the camera 180 degrees. After the problem starts the mouse settings don't work(nor does changing them) and will get worse until the game is unplayable. The only way to solve the problem at the moment is to restart the game - however, the problem happens every 15-20 mins and only after 5 mins of the problem starting does the game become unplayable. So restarting the game makes isn't a viable solution due to the frequency and severity of the problem. Below are the specs I use and the mouse I use - please help.

Mouse: Razer Deathadder Chroma(sweet right?)

System Info

Time of this report: 5/24/2017, 20:30:51
Machine name: PARKERSPC
Machine Id: Unknown
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_sec.170427-1353)
Language: English (Regional Setting: English)
System Manufacturer: Alienware (gross, I know)
System Model: Alienware X51 R2 (gross, I know)
BIOS: A10
Processor: Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz (4 CPUs), ~3.5GHz (gross, I know)
Memory: 16384MB RAM (16GB)
Available OS Memory: 16300MB RAM
Page File: 6524MB used, 12207MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 32bit Unicode
Graphics Card: GeFore GTX 745 (gross, I know)

bibbedfour7125 · May 2017

For those who are wondering, a fresh installation of the game seemed to fix the problem

highwayman138_ESO · May 2017

Right click on your ESO launcher and click on the compatibility tab, then check the disable display scaling on high DPI settings block. That's what helped me when I had that same problem.

FleetwoodSmack · May 2017

My issue with Razer software was the RazerInGame overlay task conflicting with the Steam installation. I just stop that every time my computer starts and there's no issue.

bibbedfour7125 · June 2017

highwayman138_ESO wrote: »

Right click on your ESO launcher and click on the compatibility tab, then check the disable display scaling on high DPI settings block. That's what helped me when I had that same problem.

worked perfectly, thanks!