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Day 4 and still cannot get into game on XB1!!!

Bkella
Bkella
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Day 1 I chalked it up to lag and overloading of servers and whatever. But now its Friday and my game will not move further than the opening Morrowind screen where it says "Press A". After Pressing A that option disappears and it just stays on this Morrowind screen forever, playing the music. WTF is going on?!?! Yes I have tried quitting, logging in/out of Live, hard restarting, and last night I uninstalled the entire game and reinstalled overnight and still the same thing happens. Can I please get an ZOS admin to comment on this issue? I have submitted a ticket through this website to no response and called and was transferred to Zenimax tech support where I had to leave a message for them "to call me back". Still nothing.
  • Azyle1
    Azyle1
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    I didn't even have an issue out side of a few hours getting on at launch. You got an old Xbone? I honestly think the old Xbones play this game poorly despite most people thinking that is crazy talk. My New slim seems to load things faster, have less issues processing and I have less lag.
  • Bkella
    Bkella
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    Azyle1 wrote: »
    I didn't even have an issue out side of a few hours getting on at launch. You got an old Xbone? I honestly think the old Xbones play this game poorly despite most people thinking that is crazy talk. My New slim seems to load things faster, have less issues processing and I have less lag.

    Xmas present 2015, so not very old.
  • JahneeO
    JahneeO
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    Hmm, I don't know if there's anything they could do. Honestly I havent had any issues with my Xbone loading into the game. I froze up once and had to shut the game down, but got right back in. Are all other online games working?

    I think they may need more info to trouble shoot.
  • NewBlacksmurf
    NewBlacksmurf
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    Old or new doesn't matter. My kid plays on the earlier model and I play on the Xbox one s. Both have the issues so it's not that.

    After the update what does your Xbox network detailed say after you run it ?

    Download speed:
    Upload Speed:

    NAT type:
    Wired or wireless:

    uPnP: on or off
    Portforwarding: Yes or No
    Edited by NewBlacksmurf on June 9, 2017 2:46PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Bkella
    Bkella
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    JahneeO wrote: »
    Hmm, I don't know if there's anything they could do. Honestly I havent had any issues with my Xbone loading into the game. I froze up once and had to shut the game down, but got right back in. Are all other online games working?

    I think they may need more info to trouble shoot.

    Yep, tried other games and apps, they're working. It doesn't seem like an XBONE issue since I am making it through the opening credits and everything in ESO but after hitting A the game doesn't advance.
  • Bkella
    Bkella
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    Old or new doesn't matter. My kid plays on the earlier model and I play on the Xbox one s. Both have the issues so it's not that.

    After the update what does your Xbox network detailed say after you run it ?

    Download speed:
    Upload Speed:

    NAT type:

    I'm at work, so I cannot check now. But how would network connections affect one game and not others?
  • Kreatyve
    Kreatyve
    Have you tried uninstalling and reinstalling the game? Perhaps something got messed up during the patch? I haven't heard of others having this issue, so it has to be something on your end, sadly. :(
    New Player - Started March 7th, 2017 - Xbox NA Megaserver
    First level 50 - Magicka Sorcerer - April 19th, 2017
    160 CP - May 18th, 2017
  • Bkella
    Bkella
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    Kreatyve wrote: »
    Have you tried uninstalling and reinstalling the game? Perhaps something got messed up during the patch? I haven't heard of others having this issue, so it has to be something on your end, sadly. :(

    Yea I have tried that. I noticed Bethesda tweeted Wednesday night that some Xbox users were still having trouble, but they never tweeted a response after that. Maybe requesting ZoS to give me a hardcopy and returning my digital copy is possible?
  • NewBlacksmurf
    NewBlacksmurf
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    Bkella wrote: »
    Old or new doesn't matter. My kid plays on the earlier model and I play on the Xbox one s. Both have the issues so it's not that.

    After the update what does your Xbox network detailed say after you run it ?

    Download speed:
    Upload Speed:

    NAT type:

    I'm at work, so I cannot check now. But how would network connections affect one game and not others?

    @Bkella

    Non technical response....my experiences have been that this game has more issues regardless of the 4 different Xbox one consoles I've had since release when wired vs wireless.

    I've had two different isp Time Warner Cable (now Spectrum) and Google Fiber

    I've had 3 different modem router combo devices.

    My connections have always been over 100 Mbs down and 10 Mbs up. Today it's Google fiber and my Xbox gets 350-400 Mbs down and 700-900 Mbs upload (yes I know that looks backwards but that's actual wired)

    I've used port forwarding and not port forwarding and uPnP on and off.

    For this game only, I sometimes have to unplug my cinsole. Now wireless I'm still over 70 Mbs down and 120 Mbs up(I know seems backwards again)

    When wired I often get this after the first screen where you press A

    -Log into Xbox live
    -Error 3 hundred something...
    -Make sure you have a valid internet connection
    -Timmed out due to.....

    On those days I play wireless on the 5gig band.
    Other days I play wired fine but wired connection loads textures slower than wireless even tho the connection speed is higher wired

    I'm sure it's something with my ISP and routers but odd enough, it's only this game....

    I own over 70 Xbox one games and most have some form of online multiplayer and 5 are MMO server types.

    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • magictucktuck
    magictucktuck
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    I had that same problem on my xbox before and i cant remember how i fixed it. but it was definitely a problem with eso. i think i just kept trying though and after a day it worked.
    PC-NA

    Necromancer

    Flawless Conqueror

    https://www.magictucktuck.com for my builds and guides!
  • Bkella
    Bkella
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    I had that same problem on my xbox before and i cant remember how i fixed it. but it was definitely a problem with eso. i think i just kept trying though and after a day it worked.

    Well I hope it fixes quickly or I can talk to someone from ZoS.
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