I've had this quest for months, and I've sent feedback and bug reports to ZoS about it. I've asked for help as well, and thus far haven't gotten any from player or company alike. I play on PC so it doesn't seem to be an issue with the platform. Additionally, I've completed the Thieves Guild story on multiple characters both on EU and US server. Something is amiss - can anyone help us?

I'd also like to add over the last few months I have tried removing and restarting the quest (a major pain in the ass given the running around you have to do), as well as simply resetting the quest. Literally nothing works.


Edit: @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober @ZOS_GaryA @ZOS_TristanK Any assistance on this would be appreciated. The one character I literally built for Thieves Guild is the one that can't complete the questline. Its a showstopper, and I can't imagine after months of trying and repetition and dropping and picking up the mission that its a mistake on my part. Please look into this, we would appreciate it.

After this most recent patch I'm still getting it despite it being specifically listed in the notes. Its possible that this is related the the emergency maintenance on PS4 NA Last night.

Based on testing with a friend, we believe we have figured out the source of this bug.

This quest chain has multiple “Talk to Zeira” steps. The pointer to the “Talk to Zeira” step triggered after the escort (and Nicholas reveal) is pointing to the “Talk to Zeira” step before the escort and reveal.

This bug is specific to a particular character who can bug the quest for others in their party.

My friend’s quest would never bug unless I was with him in the instance. It bugged every time I was with him and every time I went in alone – including times I logged out after getting past it with the steps below.

Re-logging, re-loading, dropping the quest, repairing the client, disabling add-ons, waiting for a server restart, picking different dates had absolutely no impact.

If you get this bug, log out at the bugged step and perform the 5 steps below.

Here is how we fixed it:
1. The bugged player gets to the bugged step (stuck at “Escort Zeira to the Palace”)
2. The bugged player exits the instance and joins a party with the good player
3. The good player goes into the instance alone and advances the quest to the point where they get the quest marker on Zeira at the table (“Talk to Zeira” after the escort) but they do not talk to Zeira
4. The bugged player enters the instance. They will get the “Talk to Zeira” step and the good player will seem like they are in another instance until the bugged player approaches them at the table.
5. When the bugged player talks to Zeira, they will be at the proper step. They can then advance.

You can verify that you are past the bug when you get the right text when you talk to Zeira at the table.

When my friend left, I got stuck at the “Enter the Kitchen” step until we did the 5 steps above again and he went with me. I also got stuck at the “Attend the Wedding” step after he left. It seems like Zeira keeps reverting back to the step before the escort.

I never got rid of the bug. My friend was able to help me over the gaps but it appears that if Zeira is bugged for a character, she stays bugged.

We tested this fix 5 times and it worked every time.

Have fun