Maintenance for the week of May 18:
• NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)

EU playerbase getting shafted?

Fodore
Fodore
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So after playing ESO on and off since 2014 there is something I noticed. In my opinion the EU playerbase get's shafted every time there is server maintenance.

What I would like to see
For the maintenance times to be different for EU and NA to suit the timezones (i.e EU maintenance would start at 3:00AM GMT and NA maintenance would start at 3:00AM EDT) what I am annoyed about is how now each server maintenance starts at the same time, such as today's patch maintenance starting at 8:00 GMT and 4:00 EDT, why do we (EU Players) get the EU servers closed consistently for a large portion of the normal day, whereas the NA server consistently is back up and running on time for the NA afternoon because of the time difference.

Yes I know that sometimes ZOS runs into problems on EU servers that are not on NA servers which causes it to take longer, yes I know I've heard it before but I am talking about if each maintenance takes exactly the same time that means that the EU player base is missing out on time when they would otherwise be spending playing ESO. I don't know too much about developing a game but I would raise this point, that if the EU constantly has issues that the NA server does not have then this is further proof of us getting shafted. (This is probably the case for NA server's too in vice versa but I'm not sure, I haven't payed enough attention to it so it's probably rubbish what I just said but eh, it's worth a try to have a go at getting more people to agree with my point of view)

Please ZOS, just perform maintenance at sensible times for each server 's playerbase, it would make me and many other players very happy bunnies ^.^
Edited by Fodore on May 30, 2017 2:56PM
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EU playerbase getting shafted? 175 votes

Yes, EU players get shafted in respect to maintenance times and it's an issue
51%
Emissary_Vexfluffycannibalb16_ESOzippo_taylorb16_ESOAlienSlofBam_BamSoupDragonKoensolflizomicaMagnusRexMalmaiShamisa_EnMajeureSirCriticalhmldneb18_ESOfalcasternub18_ESOSagranaxTroneonKhyrasMilaanHuyen 90 votes
No, EU players do not get shafted in respect to maintenance times
23%
drakhan2002_ESOvailjohn_ESOAcrolasotis67mechengr7rotaugen454QueoTurelusSantieClawsthomas1970b16_ESOAluiriesGraydonAshtarisNyghthowleranothermeStreegaWoelerManwithBeard9xcalibur007ghwaite 41 votes
Yes EU players get shafted in respect to maintenance times but it's not really an issue worth contemplating
12%
DeadlyReclusec0rpVoryn_DagothSkjolduraubrey.baconb16_ESOkoekie1991b16_ESOJitterbugsebbanimpgirldsalterBluepitbull13F7sus4MissFairyBeardimusKingofAnnwnAsardesMCBIZZLE300JawasaDjMuscleboy02vestahls 22 votes
I'm too high on skooma to be able to understand this poll
12%
GeeYouWhyDaiKahnAvalonLookstowindwardsMysterieusAhzekStovahkiinSoundsoSatanicSisterApheriusAnthofromOrsiniumVoxicityFallen_RaylardvaderTasearOrjixSqueaky_CleanGreyWolf_79Pwoohafjoldr 22 votes
  • ghwaite
    ghwaite
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    No, EU players do not get shafted in respect to maintenance times
    No, you should go to work and have a productive day and play when you get home... :p:p
    Any connection between your reality and mine is purely coincidental.
  • fluffycannibalb16_ESO
    Yes, EU players get shafted in respect to maintenance times and it's an issue
    ghwaite wrote: »
    No, you should go to work and have a productive day and play when you get home... :p:p

    I have. The server is still offline.
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  • SantieClaws
    SantieClaws
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    No, EU players do not get shafted in respect to maintenance times
    They would not do it if it was not needed. Perhaps the patching process it is more complex due to the multiple languages?

    Yours with paws
    Santie Claws

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  • Mysterieus
    Mysterieus
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    I'm too high on skooma to be able to understand this poll
    You got some more uhmmmm
    moonsugar
    for me? My head is noisy and I need something to fix it
  • essi2
    essi2
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    They would not do it if it was not needed. Perhaps the patching process it is more complex due to the multiple languages?

    Yours with paws
    Santie Claws

    Nope, localisation is A. not done on the fly and B. not something that changes unless it is to correct a mistake or if there is something new to localize.

    Should not add anything to maintenance at all, its all the same client.
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  • Avalon
    Avalon
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    I'm too high on skooma to be able to understand this poll
    I'd rather us all play on one server system, because some of the most fun I've had in past games was with players from Germany, France, etc... But, would have to find a great time to do maintenance, and, I would think 2-3 AM EST on Wednesdays would be an 'ok' time? Would be a low point in the day for pretty much everyone. There really isn't a lot of people up at those times. Or, better, do a rotating time, so that everyone has a 'bad' time at some point, and everyone has a 'good' one, too.
  • Morgul667
    Morgul667
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    Can't see a good reason, not to do it on a proper time frame for EU people
  • Prive
    Prive
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    Avalon wrote: »
    I'd rather us all play on one server system, because some of the most fun I've had in past games was with players from Germany, France, etc... But, would have to find a great time to do maintenance, and, I would think 2-3 AM EST on Wednesdays would be an 'ok' time? Would be a low point in the day for pretty much everyone. There really isn't a lot of people up at those times. Or, better, do a rotating time, so that everyone has a 'bad' time at some point, and everyone has a 'good' one, too.

    Or, ZoS finally fixes the insane amount of time they need to maintenance.
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  • taiji2078
    taiji2078
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    ZOS is doing it on purpose to steal the mats from my hirelings :smiley:
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  • Ferrofluid
    Ferrofluid
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    They used to have the maintenance at different times. Pretty sure they stopped it because people could look at the patch notes before their server went down and then take advantage of all the changes that ZOS were making that weren't on the PTS (buying up gear that was getting a buff, etc.).
    a.k.a. Aps
  • Royaji
    Royaji
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    At this time maintenance on different days is impossible. Aproximately half a year ago ZOS changed the way patcher and client interract. Before that each server had it's own client and to play on NA and EU you would essentially have to install the game twice.

    They changed that to a single client system where you can choose which server to connect to. So they can't patch only NA and wait to patch EU later since it's the same client.

    I remeber how bad this change was when it was intially implemented. It was kind of impossible to log in to EU at all. Switch toi NA then to EU, again to NA and finally to EU, anyone? So reverting this change is not an option.
  • Turelus
    Turelus
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    No, EU players do not get shafted in respect to maintenance times
    You know what.

    If we ever get a maintenance where someone doesn't cry about it on the forums, I'll give £100 to charity. ZOS' choice which.
    @Turelus - EU PC Megaserver
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  • Asardes
    Asardes
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    Yes EU players get shafted in respect to maintenance times but it's not really an issue worth contemplating
    Most players are either working or at school during maintenance time so this issue has been blown out of proportion. Most times maintenance is over by 4PM GMT.
    Beta tester since February 2014, played ESO-TU October 2015 - August 2022, currently on an extended break
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  • max_only
    max_only
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    No, EU players do not get shafted in respect to maintenance times
    I should have started a poll: Zos is shafting people who work 3rd shift and weekends!

    When I first got the game I worked Friday, Saturday, Sunday and 3rd shift Monday. Meaning my only free time is Monday mornings during maintenance. Is Zos "shafting" me? What about EMTs and hospital staff? Zos is so evil!

    It has been explained several times why it is the way it is. Please let it go. Zos isn't intentionally and maliciously trying to mess with EU players, this is just the way it is.

    Try meditation. Or fan-art/creation. Or chores.

    Enough is enough of this persecuted attitude.
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  • Majeure
    Majeure
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    Yeah, it's quite annoying to have to stay awake till morning before maintenance to make sure you sleep through it.

    What with the extended maintenances being quite common in these here parts... :/
  • Tandor
    Tandor
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    No, EU players do not get shafted in respect to maintenance times
    As a UK player I don't think we EU players are being shafted over maintenance. Scheduled maintenance isn't on weekday evenings or at weekends and those are the prime times for gaming. Sure we sometimes get extra problems and longer maintenance, but that has happened on occasions to the NA players too, and they seem to have more than their fair share of performance issues especially at weekends.
  • theher0not
    theher0not
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    We EU players basicly lose one day per week due to maintnance. That is not acceptable
    Edited by theher0not on May 30, 2017 5:34PM
  • Lord-Otto
    Lord-Otto
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    Tandor wrote: »
    As a UK player I don't think we EU players are being shafted over maintenance. Scheduled maintenance isn't on weekday evenings or at weekends and those are the prime times for gaming. Sure we sometimes get extra problems and longer maintenance, but that has happened on occasions to the NA players too, and they seem to have more than their fair share of performance issues especially at weekends.

    And then there was that time when EU had maintenance on friday evening...
    Or the other time when there was actually a celebration day, and yet, maintenance...

    Yes, we are getting the short end. There doesn't need to be a second option in the poll, it is empirical fact.
    The question is whether this is acceptable. It's tolerable. But keep in mind this is caused by a conscious decision from ZOS, who decided their means have priority over EU's gaming enjoyment.
  • Tandor
    Tandor
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    No, EU players do not get shafted in respect to maintenance times
    Lord-Otto wrote: »
    Tandor wrote: »
    As a UK player I don't think we EU players are being shafted over maintenance. Scheduled maintenance isn't on weekday evenings or at weekends and those are the prime times for gaming. Sure we sometimes get extra problems and longer maintenance, but that has happened on occasions to the NA players too, and they seem to have more than their fair share of performance issues especially at weekends.

    And then there was that time when EU had maintenance on friday evening...
    Or the other time when there was actually a celebration day, and yet, maintenance...


    Yes, we are getting the short end. There doesn't need to be a second option in the poll, it is empirical fact.
    The question is whether this is acceptable. It's tolerable. But keep in mind this is caused by a conscious decision from ZOS, who decided their means have priority over EU's gaming enjoyment.

    I may be wrong, but from memory wasn't that downtime for emergency rather than scheduled maintenance? You're always going to get that no matter what time you schedule normal maintenance for.
  • AlienSlof
    AlienSlof
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    ghwaite wrote: »
    No, you should go to work and have a productive day and play when you get home... :p:p

    And those of us who are retired, after a lifetime of going to work...? :P
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  • Khyras
    Khyras
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    Poll is a bad idea, if you are not from EU you cant be objective on this issue.
  • Andarne
    Andarne
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    Yes. We're getting shafted. When was the last time NA servers were down during primetime? Yet EU are constantly waiting for maintenance to finish, even after work hours have passed.

    More often than not, EU servers are down longer than NA servers. NA get maintenance whilst they're asleep, EU have it during the day.
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  • ShedsHisTail
    ShedsHisTail
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    Man, if only you'd been informed that this might happen ahead of time, then you could have, like, agreed to it or chosen not to play by not agreeing to it. Like in a "Terms of Service" agreement or something.

    That woulda been handy.
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  • Kodrac
    Kodrac
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    Turelus wrote: »
    You know what.

    If we ever get a maintenance where someone doesn't cry about it on the forums, I'll give £100 to charity. ZOS' choice which.

    Can I be a charity? :smirk:
  • SatanicSister
    SatanicSister
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    I'm too high on skooma to be able to understand this poll
    When maintenance cuts into my usual playtime, then I'll just get high on skooma and spend most of the afternoon sleeping it off. No big deal.
    There is life after death, be patient and you will see.
  • O_LYKOS
    O_LYKOS
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    Why would they cater for you? No matter what time it's at it effects somebody. Stop being selfish.
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  • Bombashaman
    Bombashaman
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    No, EU players do not get shafted in respect to maintenance times
    From Europe. Not a big deal for me.

    Also, it costs more on wages to make ZOS employees work at night. More wages -> somehow more money from players -> sad face.
    Edited by Bombashaman on May 30, 2017 7:43PM
  • Sakiri
    Sakiri
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    Royaji wrote: »
    At this time maintenance on different days is impossible. Aproximately half a year ago ZOS changed the way patcher and client interract. Before that each server had it's own client and to play on NA and EU you would essentially have to install the game twice.

    They changed that to a single client system where you can choose which server to connect to. So they can't patch only NA and wait to patch EU later since it's the same client.

    I remeber how bad this change was when it was intially implemented. It was kind of impossible to log in to EU at all. Switch toi NA then to EU, again to NA and finally to EU, anyone? So reverting this change is not an option.

    I call horse crap.

    Blizzard has Aussie servers that use the NA client, yet get maintenance during off-peak hours.

    If they can do it, so can ZOS.
  • Troneon
    Troneon
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    https://www.youtube.com/watch?v=g1GF4Gnb-D0
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  • SquareSausage
    SquareSausage
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    Yes, EU players get shafted in respect to maintenance times and it's an issue
    Anyone who says its not being shafted is either just stupid, or ignorant.

    Scheduled maintenance windows as per the forums say NA servers have maintenance at either 2 AM (PC) or 6AM (PS4/Xbox) EDT, thats either 6AM or 10AM GMT, now anyone with an ounce of sense can see that in all instances relative to platform EU players get a later start time when there will be more players on.

    Now hotfixes and patches etc are even worse as these tend to stray into primetime EU.
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