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cannot reach character select, stuck in infinite loading screen

Gilvoth
Gilvoth
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t.
Edited by Gilvoth on December 2, 2018 6:37PM
  • Tandor
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    I'm guessing something about your system just doesn't like this game, you're continually having problems running it. It would be interesting to see a full system report on your machine but it's probably more for the PC Support forum than this one.
  • Gilvoth
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    ..
    Edited by Gilvoth on December 2, 2018 6:36PM
  • Gilvoth
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    questions ?
  • Gilvoth
    Gilvoth
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    3
    Edited by Gilvoth on December 2, 2018 6:36PM
  • F7sus4
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    Answers. Please paste longer log next time. ;)

    For how long did you wait? Usually after each patch the very first loading screen takes s#!tloads of time to go through. My record was ca. 15 minutes one time. Go downstairs and make some tee/coffee - it will load eventually.
  • Takes-No-Prisoner
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    questions ?

    did you tried a ethernet cable hardwired into your router yet?
  • Gilvoth
    Gilvoth
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    i have been waiting in the current loading screen now going on 3 hours.
    Edited by Gilvoth on December 2, 2018 6:36PM
  • Gilvoth
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    questions ?

    did you tried a ethernet cable hardwired into your router yet?

    i don't use wi-fi, all my internet connections are directly linked from my PC Tower by phone cord directly to the motem. and yes i tried resetting it and reconnecting it.
  • Tandor
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    Tandor wrote: »
    I'm guessing something about your system just doesn't like this game, you're continually having problems running it. It would be interesting to see a full system report on your machine but it's probably more for the PC Support forum than this one.

    your comment suggests i am solo in this problem. but this link to thread says i am not alone.
    https://forums.elderscrollsonline.com/en/discussion/comment/4176393#Comment_4176393

    My comment was more based on the fact that you keep having this problem. How was it fixed in March? Sure there are a few other people reporting the same problem, but when a player has repeated problems with a game I tend to think it's a compatibility issue somewhere in their setup rather than a specific issue with the game itself.

    As you use Windows 10 I can't really comment much on the system as I'm not familiar with it although I do understand that a clean install of it is to be preferred to an upgrade for stability. I also notice you're using the very latest Nvidia driver, are you experiencing any other problems with that?
  • Takes-No-Prisoner
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    Tandor wrote: »
    As you use Windows 10 I can't really comment much on the system as I'm not familiar with it although I do understand that a clean install of it is to be preferred to an upgrade for stability.

    I've had to do this recently, as the Creators Update to my OS broke my launcher and the best part was did not install properly. :s
  • Gilvoth
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    .
    Edited by Gilvoth on December 2, 2018 6:35PM
  • Gilvoth
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    it keeps timing out now and not allowing me to get to character loading screen.
    this is happening with every single patch.
  • Gilvoth
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    this is still a problem
  • Gilvoth
    Gilvoth
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    i ran a repair again and it now let me in.
  • Tandor
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    the reason you cannot comment on this issue is because you are not a zenimax employee and your beliefs are not helping with the problem it is infact making my problem worse.

    i am not alone in the issues i have complianed about and furthermore it is not my PC that is the problem it is zeniamx launcher that is the problem!

    if you dont have a fix for the problem in this thread then please refrain from trying to point at me and my PC as the problem, as i have stated now that i am not alone in this launching to in game.

    That's fine by me, I'm always happy to leave people to sort their own problems out when they don't want help from anyone else. If you're looking to ZOS for help then I suggest you post on the PC Support forum as unlike the General Discussion forum it's read by technical staff, and that you also submit a ticket. I hope you get it sorted again as you presumably did in March when you last had this issue.

    EDIT: Our posts crossed. Glad you got it sorted, at your end.
    Edited by Tandor on May 30, 2017 7:38PM
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