Maintenance for the week of March 2:
• [COMPLETE] ESO Store and Account System for maintenance – March 3, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
When I go onto the PTS, it says I can't play a warden because I don't have the Morrowind Chapter. I put in the code I received from the email I got into the redeem code page on the ESO account page, but it says invalid code.
So unless you've pre-ordered Morrowind's digital upgrade, which would be applied to your account directly, you don't have access to Morrowind content on the PTS as of last Monday. If you've pre-ordered the physical version, there's a link on the support page where you can submit proof of your order to get the content activated manually.
If you log into your account page, is Morrowind listed as being on your account?
I'm not sure that preordering at this stage will allow you into it on the PTS, but it should allow you into early access on live servers on Monday if it is listed on your account.
GM - Ghost Sea Trading Co - NA PC
Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
What date was on that email that was sent to you? As someone said earlier, the beta test that the code is for has finished I think. The only people who have access to Morrowind on PTS (and yes that is where the closed beta took place) this week are people who pre-ordered digital editions of the game.
EDIT: Here's a link to the post on the PTS forums that explains it: