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Minion will not open - Error and Error Log attached

BIZZnice
BIZZnice
Hi Everyone,

I'm having an issue with installing and running Minion for first time use.

I am able to download and it looks like it installs correctly, however, when I chose to launch it it is not opening and I am receiving and error message that says :

A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa9a48fd0c, pid=5736, tid=0x0000000000000b1c
#
# JRE version: Java(TM) SE Runtime Environment (8.0_92-b14) (build 1.8.0_92-b14)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.92-b14 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [d3d9.dll+0xfd0c]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows

It looks like a lot of minecraft users experience this issue as well but I can't seem to find an answer.

I have updated to my latest Nvidia GTX driver and have questioned if I should download an older version of Java but no one has been able to provide an answer.

everytime I try to launch the app I get a new error file which are attached.

my .minion file is completely blank or else I would attach that as well.

Any help would be greatly appreciated.

Thanks in advance
  • BIZZnice
    BIZZnice
    I'm a software engineering student and I know the answer to what needs to be done is in the log files but I'm not good at it yet to be able to figure this out, I'm hoping there is someone who is better at software engineering that can help with this one
  • bennysbeastb16_ESO2
    yo can try this link

    http://www.wowinterface.com/forums/showthread.php?t=25123

    it contains a good Minion troubleshoot - some good ideas, hopefully it may contain some ideas to sort your issue
    Edited by bennysbeastb16_ESO2 on May 16, 2017 2:56PM
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  • Belidos
    Belidos
    ✭✭✭✭✭
    To be honest, this is the last place you need to be for help on this, minion's a third party app, it's not an eso exclusive addon, you probably won't get any help on here with it. Your best bet would be to use the contact page on the website you downloaded it from and contact them about it directly.
  • BIZZnice
    BIZZnice
    I already fixed it, just needed to download the 32 bit application and it worked perfectly
  • Belidos
    Belidos
    ✭✭✭✭✭
    Awesome.
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