Morrowind prices inconsistency between different editions when exchange rate is applied.

Rinmaethodain · May 2017

I was testing this three months ago already, just checked it again and this is still issue. Prices displayed at https://account.elderscrollsonline.com/store do not match the official prices.

Morrowind upgrade is supposed to cost 39.99USD
Morrowind collectors edition upgrade 59.99USD

My prices in PLN displayed in ESO store are:
174.99PLN for standard upgrade
279.00PLN for collectors upgrade

which translates into
46.06USD for standard upgrade (15.2% more expensive)
73.45USD for collectors edition upgrade. (22.4% more expensive)

The "correct" prices should be approximately 151.99 PLN for standard upgrade 227.87 PLN for collectors edition upgrade (conversion rate as of 16.05.2017 by http://www.xe.com/currencyconverter/)

Now I know what you are going to tell me, the standard formula "the exchange rate can be higher because of brokerage fee". Ok, but there is a little problem, the exchange rate increases price of product proportionally. Meaning that whatever the exchange rate is, when we compare prices of two different products, divide the official prices in USD and whatever currency, the exchange rate should be almost exactly same.

I asked customer support for this, they just gave me link to ESO Store and said "We are sorry but at this time we do not have other information to provide."

Belidos · May 2017

It's two things.

Firstly the exchange rate as you say varies depending on the brokers, there are also fees involved with that n corporate and commercial levels.

Secondly, Taxes, every country has different levels of taxation, these are applied to your transaction, for example in the UK we have VAT (value added tax) included in the purchase price, but because that is not included in the $39.99 they advertise they have to by law add it on when it is converted to GBP. Whereas in the US Sales Tax is added on at the end of the transaction separately, so that $39.99 you see advertised for Americans, isn't actually what they pay either because they get sales tax added on top too.

there's one country, i forget which that is a real pain to deal when selling digital software with because, they have multiple different taxes on different products and with different sales methods, and when you buy a game online over there you end up having to pay something like three or four sets of tax at 15% each or something, meaning you will end up paying over twice the base price lol

Rinmaethodain · May 2017

Belidos wrote: »

It's two things.

Firstly the exchange rate as you say varies depending on the brokers, there are also fees involved with that n corporate and commercial levels.

Secondly, Taxes, every country has different levels of taxation, these are applied to your transaction, for example in the UK we have VAT (value added tax) included in the purchase price, but because that is not included in the $39.99 they advertise they have to by law add it on when it is converted to GBP. Whereas in the US Sales Tax is added on at the end of the transaction separately, so that $39.99 you see advertised for Americans, isn't actually what they pay either because they get sales tax added on top too.

there's one country, i forget which that is a real pain to deal when selling digital software with because, they have multiple different taxes on different products and with different sales methods, and when you buy a game online over there you end up having to pay something like three or four sets of tax at 15% each or something, meaning you will end up paying over twice the base price lol

But doesn't taxes also apply multiplicatively to the base price? Even after tax, the reverse calculated exchange rate for two products that fall into same category (digital upgrades) should be still same for both of them.

Because thats what this thread is about, its not about that "ESO store exchange rate is different". Its about ESO store exchange rate for product A is different than for product B that are same type of product. Country i live in have single VAT tax of 23% for majority of products and doesen't go as deep as telling apart where game is in box, bought online, comes with a toy etc.

Epona222 · May 2017

This has always been the case - I paid the equivalent of something like $15 more for the original game in the first place than my friends in the US - however, my sub is a little bit cheaper

bebynnag · May 2017

is there a price threshold at play?

ie,
Product A is below $40 USD - it has 1 brokerage price
product B is above $40 USD - it has a 2nd brokerage price OR a tax is triggered (i do not know the laws of your country, but i know many countries have such taxes to protect/stimulate home economy)

MCBIZZLE300 · May 2017

Its $33 on the ps4 play store uk, ordered it today.