I was clearing out some inventory space while in a public dungeon and when I finished my main weapon was gone. I had it locked and it somehow was deleted. How is this possible? I submitted a ticket but was told the weapon cannot be replaced. This is unacceptable. The item was LOCKED! It was a legendary elegant lightning staff sharpened. All of my gold items are always locked. Is this a known bug? Please help.
Ticket #170509-001714
PS4 NA AD
PSN: schwarzman1