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Accidently enchanted instead of charged my master inferno staff :'-(

HarpaxPT
HarpaxPT
✭✭✭
Is there anyway to get this fixed? I was in the middle of PVP and was trying to recharge my master inferno staff and i clicked enchant instead and ruined my staff... why is enchant and charge next to each other on the menu?????
  • Balibe
    Balibe
    ✭✭✭✭
    HarpaxPT wrote: »
    Is there anyway to get this fixed? I was in the middle of PVP and was trying to recharge my master inferno staff and i clicked enchant instead and ruined my staff... why is enchant and charge next to each other on the menu?????
    Would you prefer the delete option next to charge in the menu ?????

    There needs to be a list of choices ..... enchant & charge next to each other in the list is not ZOS's fault ..... it is yours for selecting the wrong option .....

    You are not going to get help in the forums resolving your complaint ..... file a support ticket via the game or website .....

    Hopefully they will look at your issue and work with you as it is clearly a user issue and not a game mechanics issue .....

    Good luck .....
  • craftycarper73
    craftycarper73
    ✭✭✭✭✭
    if you have enchanted your weapon by accident, why dont you just re make the enchantment that was orginally on the weapon, and, well, enchant the weapon??
    Born, Bred & Made in Manchester UK, RIP 22 Angels. 22/05/2017

    PC-EU

    The Place by Tony Walsh Please Read
    This is the place in the North West of England

    It’s ace, it’s the best and the songs that we sing

    From the stands, from our bands set the whole planet shaking

    Our inventions are legends! There’s nowt we can’t make and



    So we make brilliant music. We make brilliant bands

    We make goals that make souls leap from seats in the stands

    And we make things from steel and we make things from cotton

    And we make people laugh, take the mick summat rotten



    And we make you at home and we make you feel welcome

    And we make summat happen, we can’t seem to help it

    And if you’re looking for history then yes, we’ve a wealth

    But the Manchester way is to make it yourself



    And make us a record, a new number one

    And make us a brew while you’re up, love. Go on!

    And make us feel proud that you’re winning the league

    And make us sing louder and make us believe it



    that this is the place that has helped shape the world

    And that this the place where a Manchester girl

    Name of Emmeline Pankhurst from the streets of Moss Side

    Led a Suffragette City with sisterhood pride



    And this is the place with appliance of science

    We’re on it, atomic, we strut with defiance

    In the face of a challenge we always stand tall

    Mancunians in union delivered it all



    Such as housing and libraries, and health, education

    And unions and co-ops, the first railway station

    So we’re sorry! Bear with us! We invented commuters!

    But we hope you forgive us – we invented computers!



    And this is the place Henry Royce strolled with Rolls

    And we’ve rocked and we’ve rolled with our own Northern Soul

    And so this is the place to do business, then dance

    Where go-getters and goal setters know they’ve a chance



    And this is the place where we first played as kids

    And me Mam lived and died here, she loved it she did

    And this is the place where our folks came to work

    Where they struggled in puddles, they hurt in the dirt



    And they built us a city. They built us these towns

    And they coughed on the cobbles to the deafening sound

    Of the steaming machines and the screaming of slaves

    They were scheming for greatness, they dreamed to their graves



    And they left us a spirit, they left us a vibe

    The Mancunian Way to survive and to thrive

    And to work and to build, to connect and create and

    Greater Manchester’s greatness is keeping it great



    And so this is the place now we’ve kids of our own

    Some are born here, some drawn here but we all call it home

    And they’ve covered the cobbles, but they’ll never defeat

    All the dreamers and schemers who still teem through these streets



    Because this is a place that has been through some hard times

    Oppressions, recessions, depressions and dark times

    But we keep fighting back with Greater Manchester spirit

    Northern grit, northern wit in Greater Manchester’s lyrics



    And there’s hard times again in these streets of our city

    But we won’t take defeat and we don’t want your pity

    Because this a place where we stand strong together

    With a smile on our face, Mancunians Forever



    And we’ve got this* as the place where a team with a dream (*Forever Manchester)

    Can get funding and something to help with their scheme

    Because this is the place that understands your grand plans

    We don’t do No Can Do, we just stress Yes We Can!



    Forever Manchester’s a charity for people round ‘ere

    You can fundraise, donate. You can be a volunteer

    You can live local, give local. We can honestly say

    We do charity differently, that Mancunian Way



    And we fund local kids, and we fund local teams

    We support local dreamers to work for their dreams

    We support local groups and the great work they do

    So can you …help us help… local people like you?



    Because this is the place in our hearts, in our homes

    Because this is the place that’s a part of our bones

    ‘Cos Greater Manchester gives us such strength from the fact

    That this is the place. We should give something back.

    Always remember. Never forget. Forever Manchester.
  • HarpaxPT
    HarpaxPT
    ✭✭✭
    Balibe wrote: »
    HarpaxPT wrote: »
    Is there anyway to get this fixed? I was in the middle of PVP and was trying to recharge my master inferno staff and i clicked enchant instead and ruined my staff... why is enchant and charge next to each other on the menu?????
    Would you prefer the delete option next to charge in the menu ?????

    There needs to be a list of choices ..... enchant & charge next to each other in the list is not ZOS's fault ..... it is yours for selecting the wrong option .....

    You are not going to get help in the forums resolving your complaint ..... file a support ticket via the game or website .....

    Hopefully they will look at your issue and work with you as it is clearly a user issue and not a game mechanics issue .....

    Good luck .....

    Of course delete would not be smart either, lock between them? I understand it was my fault i was going quickly during a pvp fight but it still sucks and sometimes people/devs do take pity and help out as it was a crappy, unintentional thing that happen. I do appreciate your sympathy and constructive feedback to my post. I did send an ingame ticket as well. Was hoping maybe the moderators would see this and be able to help as well.
    if you have enchanted your weapon by accident, why dont you just re make the enchantment that was orginally on the weapon, and, well, enchant the weapon??

    The master weapon is a unique enchant that you cant make. The weapon is from vet dragon star and not the easiest to obtain
  • craftycarper73
    craftycarper73
    ✭✭✭✭✭
    HarpaxPT wrote: »
    Balibe wrote: »
    HarpaxPT wrote: »
    Is there anyway to get this fixed? I was in the middle of PVP and was trying to recharge my master inferno staff and i clicked enchant instead and ruined my staff... why is enchant and charge next to each other on the menu?????
    Would you prefer the delete option next to charge in the menu ?????

    There needs to be a list of choices ..... enchant & charge next to each other in the list is not ZOS's fault ..... it is yours for selecting the wrong option .....

    You are not going to get help in the forums resolving your complaint ..... file a support ticket via the game or website .....

    Hopefully they will look at your issue and work with you as it is clearly a user issue and not a game mechanics issue .....

    Good luck .....

    Of course delete would not be smart either, lock between them? I understand it was my fault i was going quickly during a pvp fight but it still sucks and sometimes people/devs do take pity and help out as it was a crappy, unintentional thing that happen. I do appreciate your sympathy and constructive feedback to my post. I did send an ingame ticket as well. Was hoping maybe the moderators would see this and be able to help as well.
    if you have enchanted your weapon by accident, why dont you just re make the enchantment that was orginally on the weapon, and, well, enchant the weapon??

    The master weapon is a unique enchant that you cant make. The weapon is from vet dragon star and not the easiest to obtain

    yeh i know where its from.

    just out of interest how did you accidentally enchant it? its a 3 step process to enchant an item, surely you must of realised what you were doing at any one of those 3 steps?
    Born, Bred & Made in Manchester UK, RIP 22 Angels. 22/05/2017

    PC-EU

    The Place by Tony Walsh Please Read
    This is the place in the North West of England

    It’s ace, it’s the best and the songs that we sing

    From the stands, from our bands set the whole planet shaking

    Our inventions are legends! There’s nowt we can’t make and



    So we make brilliant music. We make brilliant bands

    We make goals that make souls leap from seats in the stands

    And we make things from steel and we make things from cotton

    And we make people laugh, take the mick summat rotten



    And we make you at home and we make you feel welcome

    And we make summat happen, we can’t seem to help it

    And if you’re looking for history then yes, we’ve a wealth

    But the Manchester way is to make it yourself



    And make us a record, a new number one

    And make us a brew while you’re up, love. Go on!

    And make us feel proud that you’re winning the league

    And make us sing louder and make us believe it



    that this is the place that has helped shape the world

    And that this the place where a Manchester girl

    Name of Emmeline Pankhurst from the streets of Moss Side

    Led a Suffragette City with sisterhood pride



    And this is the place with appliance of science

    We’re on it, atomic, we strut with defiance

    In the face of a challenge we always stand tall

    Mancunians in union delivered it all



    Such as housing and libraries, and health, education

    And unions and co-ops, the first railway station

    So we’re sorry! Bear with us! We invented commuters!

    But we hope you forgive us – we invented computers!



    And this is the place Henry Royce strolled with Rolls

    And we’ve rocked and we’ve rolled with our own Northern Soul

    And so this is the place to do business, then dance

    Where go-getters and goal setters know they’ve a chance



    And this is the place where we first played as kids

    And me Mam lived and died here, she loved it she did

    And this is the place where our folks came to work

    Where they struggled in puddles, they hurt in the dirt



    And they built us a city. They built us these towns

    And they coughed on the cobbles to the deafening sound

    Of the steaming machines and the screaming of slaves

    They were scheming for greatness, they dreamed to their graves



    And they left us a spirit, they left us a vibe

    The Mancunian Way to survive and to thrive

    And to work and to build, to connect and create and

    Greater Manchester’s greatness is keeping it great



    And so this is the place now we’ve kids of our own

    Some are born here, some drawn here but we all call it home

    And they’ve covered the cobbles, but they’ll never defeat

    All the dreamers and schemers who still teem through these streets



    Because this is a place that has been through some hard times

    Oppressions, recessions, depressions and dark times

    But we keep fighting back with Greater Manchester spirit

    Northern grit, northern wit in Greater Manchester’s lyrics



    And there’s hard times again in these streets of our city

    But we won’t take defeat and we don’t want your pity

    Because this a place where we stand strong together

    With a smile on our face, Mancunians Forever



    And we’ve got this* as the place where a team with a dream (*Forever Manchester)

    Can get funding and something to help with their scheme

    Because this is the place that understands your grand plans

    We don’t do No Can Do, we just stress Yes We Can!



    Forever Manchester’s a charity for people round ‘ere

    You can fundraise, donate. You can be a volunteer

    You can live local, give local. We can honestly say

    We do charity differently, that Mancunian Way



    And we fund local kids, and we fund local teams

    We support local dreamers to work for their dreams

    We support local groups and the great work they do

    So can you …help us help… local people like you?



    Because this is the place in our hearts, in our homes

    Because this is the place that’s a part of our bones

    ‘Cos Greater Manchester gives us such strength from the fact

    That this is the place. We should give something back.

    Always remember. Never forget. Forever Manchester.
  • HarpaxPT
    HarpaxPT
    ✭✭✭
    Again in. Middle of pvp fight and was trying to move fast. I messed up. I never said this was a bug... sucks its a unique weapon that is difficult to get but i do appreciate all of your concern and that bit about where it was from was for the other post.
  • craftycarper73
    craftycarper73
    ✭✭✭✭✭
    HarpaxPT wrote: »
    Again in. Middle of pvp fight and was trying to move fast. I messed up. I never said this was a bug... sucks its a unique weapon that is difficult to get but i do appreciate all of your concern and that bit about where it was from was for the other post.

    hope they revert it for you, but i wouldnt hold my breath :(
    Born, Bred & Made in Manchester UK, RIP 22 Angels. 22/05/2017

    PC-EU

    The Place by Tony Walsh Please Read
    This is the place in the North West of England

    It’s ace, it’s the best and the songs that we sing

    From the stands, from our bands set the whole planet shaking

    Our inventions are legends! There’s nowt we can’t make and



    So we make brilliant music. We make brilliant bands

    We make goals that make souls leap from seats in the stands

    And we make things from steel and we make things from cotton

    And we make people laugh, take the mick summat rotten



    And we make you at home and we make you feel welcome

    And we make summat happen, we can’t seem to help it

    And if you’re looking for history then yes, we’ve a wealth

    But the Manchester way is to make it yourself



    And make us a record, a new number one

    And make us a brew while you’re up, love. Go on!

    And make us feel proud that you’re winning the league

    And make us sing louder and make us believe it



    that this is the place that has helped shape the world

    And that this the place where a Manchester girl

    Name of Emmeline Pankhurst from the streets of Moss Side

    Led a Suffragette City with sisterhood pride



    And this is the place with appliance of science

    We’re on it, atomic, we strut with defiance

    In the face of a challenge we always stand tall

    Mancunians in union delivered it all



    Such as housing and libraries, and health, education

    And unions and co-ops, the first railway station

    So we’re sorry! Bear with us! We invented commuters!

    But we hope you forgive us – we invented computers!



    And this is the place Henry Royce strolled with Rolls

    And we’ve rocked and we’ve rolled with our own Northern Soul

    And so this is the place to do business, then dance

    Where go-getters and goal setters know they’ve a chance



    And this is the place where we first played as kids

    And me Mam lived and died here, she loved it she did

    And this is the place where our folks came to work

    Where they struggled in puddles, they hurt in the dirt



    And they built us a city. They built us these towns

    And they coughed on the cobbles to the deafening sound

    Of the steaming machines and the screaming of slaves

    They were scheming for greatness, they dreamed to their graves



    And they left us a spirit, they left us a vibe

    The Mancunian Way to survive and to thrive

    And to work and to build, to connect and create and

    Greater Manchester’s greatness is keeping it great



    And so this is the place now we’ve kids of our own

    Some are born here, some drawn here but we all call it home

    And they’ve covered the cobbles, but they’ll never defeat

    All the dreamers and schemers who still teem through these streets



    Because this is a place that has been through some hard times

    Oppressions, recessions, depressions and dark times

    But we keep fighting back with Greater Manchester spirit

    Northern grit, northern wit in Greater Manchester’s lyrics



    And there’s hard times again in these streets of our city

    But we won’t take defeat and we don’t want your pity

    Because this a place where we stand strong together

    With a smile on our face, Mancunians Forever



    And we’ve got this* as the place where a team with a dream (*Forever Manchester)

    Can get funding and something to help with their scheme

    Because this is the place that understands your grand plans

    We don’t do No Can Do, we just stress Yes We Can!



    Forever Manchester’s a charity for people round ‘ere

    You can fundraise, donate. You can be a volunteer

    You can live local, give local. We can honestly say

    We do charity differently, that Mancunian Way



    And we fund local kids, and we fund local teams

    We support local dreamers to work for their dreams

    We support local groups and the great work they do

    So can you …help us help… local people like you?



    Because this is the place in our hearts, in our homes

    Because this is the place that’s a part of our bones

    ‘Cos Greater Manchester gives us such strength from the fact

    That this is the place. We should give something back.

    Always remember. Never forget. Forever Manchester.
  • Beardimus
    Beardimus
    ✭✭✭✭✭
    ✭✭✭✭✭
    Open a case with support. Reply to the first auto response. Sit and hope.

    They will have the data if you log it fast enough I'm sure.
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • Dasovaruilos
    Dasovaruilos
    ✭✭✭✭✭

    OP, it is a small usability issue on the UI and on the locking system.

    An action you must use quickly should not be that close to an action that may be permanent on the menu. But the biggest problem is that you can still reenchant an item that is locked.

    I almost did that a few times too while trying to charge my Master Resto during trials.

    I don't think you will be anle to restore your enchant but they definetly should not keep Charge close to enchant or destroy, for examle, and locked items should not allow changing enchants.
  • t3hdubzy
    t3hdubzy
    ✭✭✭✭
    Good luck on your 500 hours of VMA to get that weapon again
  • HarpaxPT
    HarpaxPT
    ✭✭✭
    Customer service was great! I got my staff back!
  • scorpiodog
    scorpiodog
    ✭✭✭✭✭
    HarpaxPT wrote: »
    Is there anyway to get this fixed? I was in the middle of PVP and was trying to recharge my master inferno staff and i clicked enchant instead and ruined my staff... why is enchant and charge next to each other on the menu?????

    You should be able to charge your staff if it's locked, but not enchant it
    Edited by scorpiodog on May 6, 2017 11:39PM
  • scorpiodog
    scorpiodog
    ✭✭✭✭✭
    double post
    Edited by scorpiodog on May 6, 2017 11:39PM
  • bebynnag
    bebynnag
    ✭✭✭✭✭
    t3hdubzy wrote: »
    Good luck on your 500 hours of VMA to get that weapon again

    OP could spend 5,000 hours in Vma & they would never get a master weapon!
  • BNOC
    BNOC
    ✭✭✭✭✭
    t3hdubzy wrote: »
    Good luck on your 500 hours of VMA to get that weapon again

    OP could spend 5,000 hours in Vma & they would never get a master weapon!

    Yeah, at least read the title of the post if you're going to skip the content.

    Put a request in, mine got sorted pretty quickly on Xbox when I done something similar but I did put in a ticket almost instantly, in game.
    vMSA - Magplar - Xbox EU - 15/11/16
    578,000 - 36 Minutes 58 Seconds (Top 2 World?)

    vMSA - Magplar - Xbox NA
    569,000 - 40 minutes (350CP, Non optimised runs)
  • Beardimus
    Beardimus
    ✭✭✭✭✭
    ✭✭✭✭✭
    Great news, that's pretty awesome customer service id say, considering the bashing they get, correcting user error is above and beyond!
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • Gilvoth
    Gilvoth
    ✭✭✭✭✭
    ✭✭✭✭✭
    Beardimus wrote: »
    Great news, that's pretty awesome customer service id say, considering the bashing they get, correcting user error is above and beyond!

    yes, it is amazing and awesome they did fix it for him.
    good things do happen in eso and this is proof.
  • HarpaxPT
    HarpaxPT
    ✭✭✭
    I have had awesome customer service with this game. The bashing on the forums does not reflect my experience with Zenimax at all.
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