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can't find download option on account page

craons
craons
Soul Shriven
so, after the ftp weekend I decided to buy eso, but, after redeeming a code I got through a third party, I got the message that my code had been redeemed, but now I don't get the download option. could you help me with this?
  • idk
    idk
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    If you did the F2P weekend my guess is the game is still on your PC.

    If it's on your PC still just start it up like you did during the trial. Also, welcome to ESO.
    Edited by idk on May 3, 2017 5:30PM
  • craons
    craons
    Soul Shriven
    it was on my pc, but I joined via steam, after the f2p weekend I had to pay for it via steam, but I bought it via a third party and can't activate it on steam. because it was on steam I couldn't boot it the normal way (vai steam) so I made an shortcut to the actual launcher, but now It doesn't update. but isn't there any fix for the download not showing up?
    Edited by craons on May 3, 2017 7:38PM
  • idk
    idk
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    @ZOS_GinaBruno @ZOS_JessicaFolsom

    Can either of you point this new player into the right direction for assistance?

    I pinged our fabulous ESO ambassadors to get you some attention.
  • craons
    craons
    Soul Shriven
    you sir are amazing ;) thank you
  • NewBlacksmurf
    NewBlacksmurf
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    Your answer is actually on the support page.

    Edited by NewBlacksmurf on May 3, 2017 7:55PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • craons
    craons
    Soul Shriven
    i'm afraid this is not the answer to my question, I looked at this, but I don't have eso in my steam library because you have to pay to get it in your library (I think I deleted the original library thing)
  • craons
    craons
    Soul Shriven
    I think I found the answer myself:
    https://help.elderscrollsonline.com/app/answers/detail/a_id/37942/kw/download account page
    this helped me out.
    thanks to you all for trying to help me!
  • idk
    idk
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    Enjoy the game.
  • Reaguurder
    Reaguurder
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    Have a good time playing the game
  • starkerealm
    starkerealm
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    Well, you got to it before I could link you directly to the download. Glad you got it sorted out, though.
  • craons
    craons
    Soul Shriven
    thank you all
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