The Elder Scrolls Online

Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.

Time for ZOS to show its EU player base some love!!

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Hammy01
Hammy01
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@ZOS_GinaBruno , @ZOS_JessicaFolsom

We are nearing almost 11 hours of maintenance and almost 9 hours longer than the NA servers.. maybe now would be a good time to show your EU player base some love and toss us some free crowns to make up for this overly long downtime!!
  • JamieAubrey
    JamieAubrey
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    SERVERS ARE UP
  • SilverWF
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    JamieAubrey wrote: »
    SERVERS ARE UP

    WHERE IS OUR COMPENSATION?
    zMS18Qx.jpg
    • PC EU. Ebonheart Pact. CP 1k+
    • YouTube: All ESO disguises (2014)
    • EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
    • Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
  • MarkusLiberty
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    I think they should give us one of the server hamsters as an in game mount. It'd be very slow, of course. But at least it's something
    Edited by MarkusLiberty on May 2, 2017 5:51PM
    *Special Snowflake*

  • Hammy01
    Hammy01
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    JamieAubrey wrote: »
    SERVERS ARE UP

    Yes I see that and I am now in game... however I still think it would be nice for some extra crowns for the extended downtime especially if your an ESO Plus Member. I for one would use those crowns on some riding lessons for my new character I just made.. not really looking forward to spending 60 days to get yet another character max riding :(.
  • Hammy01
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    MarkusLiberty wrote: »
    I think they should give us one of the server hamsters as an in game mount. It'd be very slow, of course. But at least it's something

    Lolll, this is very funny and would also be a perfect fit for my new character... as both are very slow!
  • Tryxus
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    #beggingthread
    "Stand strong, stay true and shelter all."
    Tryxus - Guardian of the Green - Warden - PC/EU
  • rootimus
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    SilverWF wrote: »
    WHERE IS OUR COMPENSATION?

    Where in the image you linked does it say you're entitled to any compensation? I haven't read the TOS (does anyone, honestly?) but I'll wager it says something to the effect of: you have the right to access the server when it's available.
    Even on the internet, clear communication is important; it can be the difference between "helping your Uncle Jack off a horse" and "helping your uncle jack off a horse"; the difference between "knowing your s***" and "knowing you're s***".
    Greybeards & Gals - Civilised, laid-back, mature gamers. Beards optional. |
  • Katahdin
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    rootimus wrote: »
    SilverWF wrote: »
    WHERE IS OUR COMPENSATION?

    Where in the image you linked does it say you're entitled to any compensation? I haven't read the TOS (does anyone, honestly?) but I'll wager it says something to the effect of: you have the right to access the server when it's available.

    The TOS states that the game may be unavailable for periods of time and that they may take down the servers at any time for maintenance. It also states that we are not entitled to any compensation due to server down time.

    I'd rather the servers get maintenance when they need it, because when they dont, the game runs really bad and it's noticeable.
    Beta tester November 2013
  • Kodrac
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    No more EU maintenance! Ok so when the server dies, then you really will have something to complain about.
  • raglau
    raglau
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    Katahdin wrote: »
    rootimus wrote: »
    SilverWF wrote: »
    WHERE IS OUR COMPENSATION?

    Where in the image you linked does it say you're entitled to any compensation? I haven't read the TOS (does anyone, honestly?) but I'll wager it says something to the effect of: you have the right to access the server when it's available.

    The TOS states that the game may be unavailable for periods of time and that they may take down the servers at any time for maintenance. It also states that we are not entitled to any compensation due to server down time.

    One thing about living in the EU, is you can pretty much take any TOS and throw it in the bin, they are not recognised in EU law, everything instead much comply to the EU Directives on Consumer Contract law.
  • Hammy01
    Hammy01
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    Kodrac wrote: »
    No more EU maintenance! Ok so when the server dies, then you really will have something to complain about.

    I don't think anyone has a problem with maintenance (myself included) as long as ZOS actually fixes stuff. However we are still plagued with bugs / crashes / long load screens /etc that have been around for years. So when we have to sit through an almost 12 hour maintenance it is a little more than annoying because it probably means that very little was fixed during that time.

    With that said, I don't really expect ZOS to hand out crowns even though it would be a kind gesture from them!
  • Daemons_Bane
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    praglaud wrote: »
    Katahdin wrote: »
    rootimus wrote: »
    SilverWF wrote: »
    WHERE IS OUR COMPENSATION?

    Where in the image you linked does it say you're entitled to any compensation? I haven't read the TOS (does anyone, honestly?) but I'll wager it says something to the effect of: you have the right to access the server when it's available.

    The TOS states that the game may be unavailable for periods of time and that they may take down the servers at any time for maintenance. It also states that we are not entitled to any compensation due to server down time.

    One thing about living in the EU, is you can pretty much take any TOS and throw it in the bin, they are not recognised in EU law, everything instead much comply to the EU Directives on Consumer Contract law.

    Maybe their TOS is not recognized, yet you still agreed to it, which lands you in the exact same spot.. You made a deal with them.. And nowhere in that deal does it say that you should get stuff when you start begging.. What you get for paying, is being allowed to use THEIR! GAME
  • Tandor
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    I guess those free crowns would keep a few complainers happy until next time the server had issues and wasn't taken down for maintenance, then I'm guessing they'd be asking for some more free crowns. Poor old ZOS can't do right whichever way they approach it :wink: !
    Edited by Tandor on May 2, 2017 9:13PM
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