Maintenance for the week of March 25:
• [COMPLETE] ESO Store and Account System for maintenance – March 28, 9:00AM EDT (13:00 UTC) - 12:00PM EDT (16:00 UTC)
ZOS_PeterT says they will be doing nothing to fix the issue until tomorrow & to email support
https://forums.elderscrollsonline.com/en/profile/ZOS_PeterT
This is not helpful I think. Everyone can see the PTS server is working fine but the NA PC server is not letting people play. This is not an issue the users can resolve. We cannot force your server to reboot. Your claim that no one at ESO is at work today is not helpful. Everyone should monitor a service that is online 24/7 and have people working on weekends to respond to issues.