I bought eso for a friend a while ago, She forgot her password. so i tried to log in with the password i tought it was.. Because we logged in on the same time, the account got suspended.
I have been trying to get her account back.. By mailing the support.. They sent me a message that they think her account was compromised.. ( Good assumption if it wouldnt have been me.).
The problem is.. when i respond from her email address to the mail. i get a message that this email address is not connected to a valid account.. So i ended up into a loop with the support:
- mail for suspension
- answer that account is not valid......
So i have no idea what the next step would be to get her account back.