The Elder Scrolls Online

ESO Support Team

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LMNOPiH
LMNOPiH
Soul Shriven
Hey guys. How long does it usually take for the ESO Support Team to respond to your ticket? Thanks. Mine's taking a LONG time lol.
  • Eshelmen
    Eshelmen
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    24-48 hours. If they don't like you though, they won't respond at all. So be nice in your ticket messages.

    As well, I've often overlooked their replies before. Make sure to double check even your junk mail folder.
    Edited by Eshelmen on April 15, 2017 4:34AM
    PC and PS4 EP only player
  • mtwiggz
    mtwiggz
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    Eshelmen wrote: »
    24-48 hours. If they don't like you though, they won't respond at all. So be nice.

    This is very true. I've sent in tickets well over a year ago with no response at all.
  • Shader_Shibes
    Shader_Shibes
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    2 weeks and still waiting for me. I resolved the issue myself.
  • Waseem
    Waseem
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    3 tickets each response taking 1-2 months.
    gave up on that ***
    eso support staff must be very happy doing nothing but closing old tickets with no response from the players because they reply over a month later.
  • Turelus
    Turelus
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    I think I have always had an answer within 24 hours.

    Only once had a generic copy paste reply.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
    The Great Forums Banning #NeverForget
  • raglau
    raglau
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    Hahahahaha.

    The term 'ESO Support team respond' is one of the most notable oxymorons I've read in 2017.

    Edited by raglau on April 15, 2017 10:22AM
  • Rhoric
    Rhoric
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    They do so respond quick. But if you are rude with like one word then don't expect a response anytime soon.
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