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Dear ESO+, it's you, not me.

Galwylin
Galwylin
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I have been a paying subscriber for about half a year now. This isn't about Morrowind or what is a DLC or what is an expansion. Its about the crown store. Specifically, the prices in the store. I was a huge cheerleader of this game a few months ago but haven't played in the last few. It all started with a couple of things. The 2500 elk mount around Christmas and the Crown Crates. Basically its the prices in the store. As we all know, ESO+ doesn't hold the value it once did. Wrongly or rightly.

Once I get my bags sorted out, I am likely to end my ESO+ membership due to what I once thought as a value being more like an annoyance. The 1500 crowns I get a month simply don't go as far as I think they should. We not only have things like pricey mounts to contend with but costumes that costs 1000. Even more bothersome is that most of the costumes featured in the game are now released behind the Crown Crates. Is there any chance of having an explanation of why most costumes aren't sold in the Store instead of in a Crate?

Now I saw nothing wrong with the introduction of the Crates into the game. After all, if you didn't like or want something you could trade it in for gems to buy what you do want. Except there are problems there. Costumes, hair styles, etc. that you don't own are yours regardless if you want them or not. This was especially annoying to me getting two Argonian crests when I don't have an Argonian character. Even if i did have one, I don't get the option to sell this back for gems. However, the gems you get for a sale are so tiny its practically laughable to think you can sale back an item to get an item you do want. So, I no longer bothered with the Crates. This to me shows the biggest failure of the idea of having gems.

Now I'm sure many have no care for cosmetics which I understand. I, however, enjoy them. But I don't enjoy the prices that seem to keep getting more and more outrageous. This is especially true concerning housing. Has anyone at ZOS look at what a 65000 in game house cost in actual dollars not considering Crown sales? I drop a nice amount of cash on such items so $20 for an in game house isn't a big issue to me. $20 for a little room is. Another game I played in the past sells housing for just under $20. I own approximately 12 there. This was just something that happened over time as they were released. Guess how many houses I own in ESO not counting the free one? If you said zero, you win. And keep in mind, I am you target audience with this stuff.

So, what I propose as one thing to do with ESO+ membership is remove the RNG from Crown Crates. Apex mounts can remain at the mercy of the RNG but everything else is either purchasable with Crowns straight out by only ESO+ members (only they get the option to by pass the Khajiit) or they get a significant boost to the returned gems (like a resold scroll nets 25 instead of 1 or 2). Also, they get housing for significant discounts (way significant since you are just too high). Now that's just one way to make ESO+ more valuable but this will appeal only to those who enjoy cosmetics. Or you could go back to the cheaper prices in the Crown Store and have most of your costumes found there not Crates. I will continue to skip out of this housing "DLC" though. At this point, I see no value in ESO+ since I just dabble in crafting at best (you make one suit and pretty much done with it so I'll just respec that away). And besides, I consider myself pretty casual and so cosmetics is pretty much my cup of tea. But at this current rate, the Crowns I do have will continue to sit in my account waiting to pay for the next DLC (if they actually happen as described) and I will be cancelling my subscription. I honestly will not be waiting for the months for someone to decide how to reward people providing the steady income. Since that really should have been one of the first thoughts you had once you had devalued the amount of Crowns we received each month.

You have literally out priced items I normally would be buying armfuls of while at the same time devaluing ESO+. It literally is paying for a bag, some percentages and the new future DLC releases. Not the old ones ESO+ used to offer but the new ones. This seems to ask us to forget that we are missing the previous future releases we already should have seen. I can't count a "DLC" that is available to everyone regardless of subscription when the items being offered to us to take advantage of it are so terribly overpriced that there's no way I would use Crowns to buy them. I am uncertain how that was achieved or why. If it was to move everyone off ESO+, I think you are on the right track.

Like I said, though I reference Morrowind a little this isn't about it. I actually would be fine with it being called an expansion and everyone being expected to pay for it. Regardless if its the right size for one or not. I think the way you've tried to go around of ESO+ is just silly and it seems most saw through it and will probably quit over this anyways. But if that does happen, I don't want you to think that everyone who quits ESO+ is doing so because of Morrowind. I will be quitting because you Crown Store just has no more value to me with its current pricing. And just so you know, I have pre-ordered Morrowind. Regardless how many sales on Crowns you have, I will stop subscribing and stop buying them if the prices continue as they are. You can make money without coming across as gouging your customers. I know this is long and probably many with disagree with me. That's fine. Just letting you know why one customer will be going from a paying customer to a truly free playing customer. Of course without the cosmetics to entertain me more that what the game itself does, even that might be short-lived.

Do better and perhaps if you can't lower prices, maybe explain why they are the prices they are. I would really like to know why a tunic is worth $10 or why a copy of current in game housing is suddenly worth over $100 when sold to a player. And sorry for the length. And again, this is not about Morrowind but your extremely high store prices.
  • Turelus
    Turelus
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    Prices have been down on the last two updates to the store, so it might be they're trying/listening.

    However I would imagine the prices (as they crept up) are just the normal marketing pushing the line until they cross it, back peddle a bit, then push again.

    After all if people in mass are willing to pay $100 for a house, why would ZOS say no?
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • rynth
    rynth
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    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    When asked what he would do for a Klondike bar. Grand Moff Tarkin said "why I would blow up Alderaan."
  • Casterial
    Casterial
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    tldr
    Daggerfall Covenant:Casterial Stamplar || Casterial DK || Availed NB || Castyrial Sorc || Spooky Casterial Necro
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  • WhiteMage
    WhiteMage
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    TL;DR: ZOS has devalued their paid currency too much?

    If so, I agree with you. Those 40%-off crown sales just kill the value of them. Oh, but look what's going on right now...
    Edited by WhiteMage on April 12, 2017 7:32AM
    The generally amicable yet sporadically salty magplar that may or may not have 1vXed you in Sotha Sil. Who knows?
  • Galwylin
    Galwylin
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    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.

    I thought ZOS might like some feedback? I dunno. Why do people post these things? Its not like I demanded you read it. I was careful to directly address them. Its not a "I'm quitting" rant. Its a "Hey, you're missing out on some money because of XYZ" rant.

    And yes, I know its long and some won't read it.
    Edited by Galwylin on April 12, 2017 7:35AM
  • Turelus
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    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    A lot of time if someone is very annoyed by something it's because they love the game. If someone doesn't love the game they just walk away.
    However it's in our nature to try and make something we love better (subject to our own views).

    It's not always bad to see these things either, ZOS doesn't have many ways of gathering feedback so a long written post like this which gives some feedback could help guide ZOS.

    Also one could ask you the same, if you don't like these threads, why not click out of them and not comment? :tongue:
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • SanderBuraas
    SanderBuraas
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    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    @rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.
  • Casterial
    Casterial
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    Smepic wrote: »
    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    @rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.

    ESO prices will continue to raise and most likely wont lower. I mean yes things like a seller for $60 is crazy! But, this keeps the game going... So I don't really complain about it. I only subscribe for all the DLC when I need it, or when my inventory needs space and I need crafting access.
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  • Turelus
    Turelus
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    Smepic wrote: »
    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.
    I don't think we can tell someone to leave the forums for posting an opinion when at the same time saying forums are for people to post opinions.

    We can tell them to ignore posts they don't like, but probably can't get away with telling them to leave whilst saying it's a place to give feedback.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • LMar
    LMar
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    There's a solution, kinda. You can choose to pay for actual content eg Morrowind, zone DLCs etc but not spend money on crates or other cosmetic things. This way the game heads to greatness and not into a place to just be seen wearing the next fancy hat or ride the next fancy mount. I recently saw some videos of some other MMOs and was shocked by the fancy flashy guns and pandas everywhere
    "If a stick of fish is a fish stick, it will stick like other fish sticks stick"
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  • SanderBuraas
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    Casterial wrote: »
    Smepic wrote: »
    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    @rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.

    ESO prices will continue to raise and most likely wont lower. I mean yes things like a seller for $60 is crazy! But, this keeps the game going... So I don't really complain about it. I only subscribe for all the DLC when I need it, or when my inventory needs space and I need crafting access.
    @Casterial

    I do too. However, the point is that lower prices results in more sales, and higher prices do not.
  • Flameheart
    Flameheart
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    I am in the same boat like the TO. I use the crownshop and I buy crowns besides the crowns I get by ESO+ but I find many items in the crownshop just overprized.
    Sometimes the prey turns and nips us... it's a small thing.

    So let the snow flakes and unicorns dance alone until they melt or vanish from existence, we will finish up with those smart enough to stay in the glowing circle of love.

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  • Casterial
    Casterial
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    Smepic wrote: »
    Casterial wrote: »
    Smepic wrote: »
    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    @rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.

    ESO prices will continue to raise and most likely wont lower. I mean yes things like a seller for $60 is crazy! But, this keeps the game going... So I don't really complain about it. I only subscribe for all the DLC when I need it, or when my inventory needs space and I need crafting access.
    @Casterial

    I do too. However, the point is that lower prices results in more sales, and higher prices do not.

    This is true, but enough people drop hundreds a day, if they sell a certain number they'll remain that price, specially due to if they lower it a week later those who bought would seek refund.
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  • SanderBuraas
    SanderBuraas
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    Turelus wrote: »
    Smepic wrote: »
    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.
    I don't think we can tell someone to leave the forums for posting an opinion when at the same time saying forums are for people to post opinions.

    We can tell them to ignore posts they don't like, but probably can't get away with telling them to leave whilst saying it's a place to give feedback.
    @Turelus

    Actually, I can do what I want. The reason for my snarky remark was because the person told the OP to leave the forum and/or the game instead of posting a thread about his issue.
  • Galwylin
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    One thing I didn't mention is I already own all the DLCs so stopping my ESO+ won't affect me (save some bag space). I think the idea vision of the game is most players want and do subscribe but there seems so little reason to do so as of late. And some things are priced within my buying range. I have wanted the Imperial tunics in the store but not at those prices. But the new Breton clothes that came out recently have been bought. There are things in the crates I would like but I won't be gambling for them (and by the way, I think their apex mounts have all and still are hideous so I'd fear getting one since that would be something I couldn't gem away). Its just so little when its apparent they go to the trouble of designing this stuff that I like but then price it so that I won't consider buying it.
  • Turelus
    Turelus
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    Smepic wrote: »
    Turelus wrote: »
    Smepic wrote: »
    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.
    I don't think we can tell someone to leave the forums for posting an opinion when at the same time saying forums are for people to post opinions.

    We can tell them to ignore posts they don't like, but probably can't get away with telling them to leave whilst saying it's a place to give feedback.
    Turelus

    Actually, I can do what I want. The reason for my snarky remark was because the person told the OP to leave the forum and/or the game instead of posting a thread about his issue.
    Fair enough, I just feel we need not become what we dislike on these forums.

    Any way this is off topic so hush time. :neutral:
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Pops_ND_Irish
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    Empty your bag, send here !
  • Rohamad_Ali
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    The game caters to whales , the big spenders and has a real disconnect with the average gamer . General chat with every I speak too have similar concerns all the time . A game company is like a wild animal that changes its habits based on the food source and availability . The beast has been over fed . Some people justify this as fandom and or support not realizing there are in fact other ways to support the game in a healthy way . Social media , community creations on YouTube , art and bringing friends in .

    So here we are ... With one big fat hungry bear performing parlor tricks . Unhealthy and out of shape in need of maintenance and exercise . The money always determines direction . I've said it many times . I
  • Sovjet
    Sovjet
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    TLDR!!!!!!!!!
    For every player that quits, more will join in my name - Molag Bal 2E 583
  • Phinix1
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    The problem is really pretty simple. Prices on lots of stuff have close to DOUBLED (sometimes more) since launch, yet the monthly sub Crown allotment has never changed. They did add the craft bag, though while I do love it I have never been a fan of the "take something away to give you something" style of incentive.

    Honestly I think if they just threw in a decent chunk of Crate Crystals on top of the current incentives, it would completely solve the issue. People could save them for when something they wanted was in the Crate reward section and never even have to touch a crate, and they could save them over multiple seasons of subbing.

    Eventually they could save enough for a current Apex mount just from saving like a year worth of sub Crystals.
  • MLGProPlayer
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    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.

    Why do you people feel the need to respond to these things? If you don't like what is going on then just leave walk away.
  • Vipstaakki
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    Dear Galwylin, it's you not ESO+
  • Marabornwingrion
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    Elk mount was 4500, not 2500.
  • Galwylin
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    Here's a good example of what I'm getting at. Looking at the money I spent in my account, I spent over $200 just before the Crates not including my sub. Since then, only my sub. That was money they absolutely had dibs on but they froze me out with these prices and putting most things in the crates.

    Vipstaakki, that may be but its my money so I think I probably get to decide. Though I'd love to have ZOS explain why I should give them my money. So far, we've gotten a promise that ESO+ will give us future DLC but keep in mind, since I'be been a subscriber, I've not seen one. Now if you count those that everyone got for free, I'd like to know how I benefited from paying for it while perhaps you or others didn't yet that's a win for me?!? Now if 1T and Homestead is only for us ESO+ subscribers, I am sorry to have made that mistake.

    Astrid_V, thanks for that. Here I thought 2500 was high but it was 4500. I knew I remembered something being really very wrong about the price. Its shameful that it was so high that now their prices probably look decent.
    Edited by Galwylin on April 12, 2017 9:19AM
  • Turelus
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    Galwylin they are looking at ways to make ESO+ more valuable, we know that we'll get double bank slots with Morrowind whilst subbed and Gina said that there may be more options coming with later updates.

    However I do understand you frustrations with half a years worth of content being free and now the change to remove one DLC a year in place for a full price expansion.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Zypheran
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    I think its important that people continue to make these forum posts. Its the only way ZOS might get the message that a significant part of their market feel that the products they are selling are way overpriced.
    Sure, I get it, its in the nature of whales to defend their buying habits and even attack those who even propose that the products are overpriced but what I feel people overlook is that everyone has their limit in terms of value/price point. Maybe its 20bucks for a house, maybe its 100, but even if you want to spend 100 bucks on an item from crown store and even if you feel compelled to retaliate against anybody who feels that's too much money to spend, if people don't object to the price creep it will continue to escalate until it is eventually outpriced even to the most extravagant customer.
    If nobody complains about the prices ZOS will just keep raising them.
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  • Aimora
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    I think a simple easy to increase sub value is to increase the amount of monthly crowns you get to 2k, that way it makes more sense to buy a sub than the crowns themselves.
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  • Gandrhulf_Harbard
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    I bought a furnished Mistveil manor.

    I had some extra cash sat there from a LOT of unexpected overtime; and 50% of overtime money goes to my "fun fund".

    So at the time I didn't really miss that money, or think that what I had bought was overpriced.

    Now looking back on it that Manor, and just about everything else in the Crown Store is horrendously overpriced. Almost everything is twice what it should reasonably be, and many things are three or four times more than they should be.

    There is no excuse whatsoever for a cosmetic mount costing more than £5 - its just a cosmetic reskin of a movement frame that is already there, and that we already bought and paid for with the game.

    All The Best
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  • ScytheNL
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    Casterial wrote: »
    Smepic wrote: »
    rynth wrote: »
    Why do you people fill the need to post these things? If you don't like what is going on then just leave walk away.
    @rynth

    Kindly leave this forum. A forum is meant for people to address and discuss their concerns, amongst other subjects. The OP's argument is that crown store prices are too high, and although I won't quit or cancel my ESO Plus membership – I agree.

    ESO prices will continue to raise and most likely wont lower. I mean yes things like a seller for $60 is crazy! But, this keeps the game going... So I don't really complain about it. I only subscribe for all the DLC when I need it, or when my inventory needs space and I need crafting access.

    A seller is 5000 crowns, thats $ 40. And right now, $ 25.
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  • Jitterbug
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    3k crowns per month would go a long way.

    Double bank and bag slots equally so.

    Loyalty housing items, like flags to hang for being subbed for, let's say, a year. (This will satisfy the housers and might bring those that don't house into it.)

    These 3 things and of course a Bumnog poly and a mudcrab-strapped-to each-foot mount.
This discussion has been closed.