Bank Deposit Freezing Up

Jemcrystal · April 2017

Cannot deposit in the bank unless I log all the way out of the game (complete exit) and back in. Any bank. Any character. I have always run into this problem in the past but it would clear up after a while so I thought it was some kind of server lag. But it has been more frequent of late and when servers are not congested. Use the same addons I have since the beginning but added only one addon and that is a mail addon. Nothing to do with the bank. My mail works fine.

PC-NA

Shadowshire · April 2017

@Jemcrystal : If the software displays an Error dialog when you attempt to make a deposit to the bank, then please make a screenshot of it and include the screenshot image in your report here, or attach it to a report via the in-game key <F1> Feedback feature.

BTW, a UI Error dialog is displayed irregularly when I attempt to make a deposit or a withdrawal at any bank with any of my PCs, and the same UI Error dialog is also displayed occasionally when I attempt to use an item, or open a container. I've been reporting these with attached screenshots that show the UI Error dialog, so that anyone tasked with fixing the problem can at least have that information to work with.

Jemcrystal · April 2017

I have addons that suppress error popups. I run outdated addons. Bank is working fine now. Except I just got kicked from the game but that is a different issue. Unless this becomes an every day thing I am not going to worry about it anymore. If anyone else is having issues tho they can chase their tails over it. I have to work a job irl I don't have time.

Shadowshire · April 2017

Jemcrystal wrote: »

I have addons that suppress error popups. I run outdated addons. ....

Then please don't waste our time and yours by posting a "bug report". You're not the only one reading this forum who has other commitments and better things to do with their time.

Jemcrystal · April 2017

Okay then I'll just call my boss irl and tell him I can't work anymore I have to commit to bug reports for TESO for the rest of my life. Can I get a pay check for this?

bobdrad · April 2017

Jemcrystal wrote: »

Okay then I'll just call my boss irl and tell him I can't work anymore I have to commit to bug reports for TESO for the rest of my life. Can I get a pay check for this?

I think the point is that if you're going to suppress error reports or other useful data, or run outdated addons, your bug reports are not helpful - for example they could be caused by the outdated addons! By all means, submit bug reports, but only if you stop suppressing the data necessary to solve the problem and disable any addons before reproducing the issue! Seems like when we need help the least we could do is not create roadblocks to helping us. The rest of us who are willing to create clean bug reports will thank you for not wasting time of the support staff chasing issues with your addons.