Maintenance for the week of April 6:
• [IN PROGRESS] ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
If that doesn't help create a support ticket and speak to customer service about getting your account back.
@Turelus - EU PC Megaserver "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."