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• NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
Is the ZOZ help desk manned by robots or human beings?
Atherol
✭✭
Hello Gina,
Is the help desk manned by robots? This is the "third" generic answer (see below)from
ZOZ help desk. What should I do at this time? Carlee was the first help desk responder!
"Response By (Carlee) (02/16/2017 09:00 PM)
Greetings again,
We are currently experiencing very high ticket volume and we apologize for your long wait. We value your patronage and are doing our best to respond to each customer’s issue.
If you still need help from an agent, please reply to this email so that we may continue to assist you.
We apologize for the wait and thank you for your continued patience.
Warm Regards,
The Elder Scrolls Online Team"
See also link to my thread with no response at Gina's below:
https://forums.elderscrollsonline.com/en/profile/ZOS_GinaBruno
Sincerely,
Atherol
Is the help desk manned by robots? This is the "third" generic answer (see below)from
ZOZ help desk. What should I do at this time? Carlee was the first help desk responder!
"Response By (Carlee) (02/16/2017 09:00 PM)
Greetings again,
We are currently experiencing very high ticket volume and we apologize for your long wait. We value your patronage and are doing our best to respond to each customer’s issue.
If you still need help from an agent, please reply to this email so that we may continue to assist you.
We apologize for the wait and thank you for your continued patience.
Warm Regards,
The Elder Scrolls Online Team"
See also link to my thread with no response at Gina's below:
https://forums.elderscrollsonline.com/en/profile/ZOS_GinaBruno
Sincerely,
Atherol
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zaria✭✭✭✭✭
✭✭✭✭✭Standard to have an automatic return mail to tell that your case in in system.
Most problems are are common.
And yes its manned by all the npc you have killed
Grinding just make you go in circles.
Asking ZoS for nerfs is as stupid as asking for close air support from the death star.0 -
SydneyGrey✭✭✭✭✭
✭✭✭✭✭If you want anything done, you have to play their e-mail game. Just keep responding to the e-mails. Eventually someone will actually respond to you.
After a couple of days of nonsense e-mails from them.
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