Are you sure you're not wearing any type of costume, possibly from quests or the crown store? That is an extremely strange bug. If nothing else, submit a ticket to ZoS and wait for a response here. Best of luck!
"Heavy-bearded Y'ffre, speak through me. Tell us of the time before time. Let the story grow in me. Let my heart echo to the pounding of your feet along the story-lines, the bones of the world. I will walk Your steps, and know Your story."