Games Stability on PS4

O_LYKOS · January 2017

Is anything being done about the stability of the game?

I'm constantly seeing comments and reports of peoples game crashing or being DC'd mid-game. Surely this is being looked in to? I've been playing daily for the past 2-3 months now and a day does not go by without my game crashing and being thrown back to the dashboard or being DC'd.

I must admit it has been a little better recently in the sense that I'm not doing anything in particular and I'm thrown back to the PS dashboard, which was happening 8 times a night at one point.
However it's increasing now where my game just freezes. I can move around but not actually do anything. 30 seconds later I'm DC'd. I'm thrown to dashboard on a regular basis when I use crafting stations or dye my armour/outfits.

Cyrodiil I understand is the same as it always has been. heavy populated battle going on and my game crashes..

I've sent numerous emails to the ESO support with all these problems and it's always the same crappy response.

Is ZOS actually listening to us and doing something about it?

akl77 · January 2017

PS4 is how skyrim became popular, yet ESO is ignoring PS4 never ending crashes. No wonder ESO is never as popular as skyrim.

mdylan2013 · January 2017

Ps4 pro is very unstable. Average 1 blue screen every hour or so.

Saturn · January 2017

I'm sure it's every platform that's dealing with it. Since Shadows of the Hist and One Tamriel, the game has been running like turd. Doesn't look like we'll get any performance fixups with Homestead either, judging by the PTS patches... Like they're barely putting out new content, but still managing to make the game near unplayable at times. It's getting kind of ridiculous. Meanwhile they are pumping out *** for the crown store and milking whales for gold.

DM_ESO · January 2017

PVE has been rock solid for me.

Prof_Bawbag · January 2017

I'm on the PS4 and haven't encountered many issues at all or at least no more than I would if I was to play Assassin's Creed or Borderlands 2. Now, I'm not dismissing your specific issue(s) just because I myself have never encountered them to the same extent you have, I'm just saying the issues I have encountered are no different to those I encounter when playing other games.

Barring the God awful lag, the only real problem I have encountered is in Cyrodiil and highly populated areas (usually next to the undaunted quests). The ground textures become very low res and it's as if my character runs into an invisible wall and just keeps running on the spot. Usually corrects itself after a minute. Been killed a few times in Cyrodiil because I couldn't do anything other than watch my character run on the spot.

akl77 · January 2017

Old PS4 is alright, maybe 1 crash after 2-3 hours. PS4 pro is crash every 5-15min none stop if running on 4K. If running on 1080 like me on pro, it crashes every 5min to 1 hour, only a little bit better than 4K, barely.

O_LYKOS · January 2017

It seems it can differ between people. The servers, regions, time of day perhaps.

I am playing on PS pro and I have felt that since the day I switch to the pro it became dramatically worse. But again, it seems to differ amongst the player base.

Although I am not happy in the slightest it happens, I'm happy I'm not the only one. but I can honestly say I can play any other game and not have any issues whatsoever.

Praying for the day this comes to an end :'(

O_LYKOS · January 2017

akl77 wrote: »

Old PS4 is alright, maybe 1 crash after 2-3 hours. PS4 pro is crash every 5-15min none stop if running on 4K. If running on 1080 like me on pro, it crashes every 5min to 1 hour, only a little bit better than 4K, barely.

I may try taking it off 4k and monitor it then. I'm off for two days after tonight so i'll be on plenty to test this theory.

Prof_Bawbag · January 2017

Aye, i've just got one of the pauper PS4 consoles.

Seraphayel · January 2017

akl77 wrote: »

PS4 is how skyrim became popular, yet ESO is ignoring PS4 never ending crashes. No wonder ESO is never as popular as skyrim.

Pretty sure PS4 had nothing to do with Skyrim's success.

Nevertheless, Xbox stability is pretty meh as well. It's so laggy. Skills are delayed by seconds and it really is a pain.

JimT722 · January 2017

I contacted support about this a few months ago. They said that they are aware of the issues on the pro and are working on a fix. It was suggested that I keep an eye on the patch notes. I have tried tagging people from ZOS to get an update when we may possibly see this patch and never got a response. It is taking to long and I've pretty much given up on ESO on the pro.

KochDerDamonen · January 2017

akl77 wrote: »

PS4 is how skyrim became popular, yet ESO is ignoring PS4 never ending crashes. No wonder ESO is never as popular as skyrim.

Obtusely confusing, Skyrim released during PS3's lifetime and it was notoriously (extra) broken on that platform.

ESO is very unstable in general, but my experience playing on PS4 has definitely been jumpier on me than on PC. ZOS puffed up their chest big back in the day when they promised all sorts of things about console releases, and today we can still see it deflating by all the holes in their server architecture.

VampiricByNature · January 2017

In general on ps4, I've only had issues during weekend nighttime trials. We've been trying to do Maw progressions on Fridays and Saturdays. It's really hard to see how many vitality you're starting to save when everyone keeps dcing left and right.
The game chat is constantly going out. I think petitioning ps4 for 12 man party chat might be my new day job after this weekend. We lost chat at the start of Rakkhat. No warhorns or tank callouts.

Zvorgin · January 2017

VampiricByNature wrote: »

I think petitioning ps4 for 12 man party chat might be my new day job after this weekend. We lost chat at the start of Rakkhat. No warhorns or tank callouts.

PS4 party chat through PSN is 16 now, not sure when it jumped from 8 but it wa 16 last time I created a party this week.

cheemers · January 2017

I very rarely have any of those problems on my old PS4, but I've heard a lot of people mention that the game runs absolutely awfully on the PS4 pro. At one point I was thinking of upgrading to the pro just to get less laggy cyrodiil but I'm so glad i didn't. I can't believe ZoS dropped the ball on that one.

snakester320 · January 2017

Same PS4 pro crashes regularly..
Wait a few months before they pull there finger out of there arse and do something!!

DM_ESO · January 2017

cheemers wrote: »

I can't believe ZoS dropped the ball on that one.

Don't blame ZoS. It was a huge blunder by Sony.

Most games have been running poorly on the PS pro. The problem is all the software was designed and optimized to make the most out of the old GPU at 1080p, or ~900p if they wanted to have nicer materials and etc... So you had your game that had all those nice material shaders (metal, glass, skin, hair, leather). All those extra full screen passes (color correction, depth of field) and etc.

It's fine tuned and runs nice at 30 or 60fps.

Then PS Pro has a marginal GPU upgrade in it. But now everyone has to tune the same games to run at (just under) 4K.

All those surface materials in the shaders will now take 4x longer.
All those full screen passes have 4x the pixels to shade.

But the new specs don't really have 4X the power. This killed the fillrate. So now any dev is already behind on performance unless they spend time to go back and retweak everything. Can't really do that though, because they can't market a game that looks worse on PS Pro than it does on normal PS.

This is before they implement any expected graphical enhancements on top of that.

So now if you are lucky, your game runs at about half the frame rate of your (OG) PS4 (Slim).

It's all just a giant blunder to offload their 4K TVs.

The only games that run good on a PS4 Pro are PS4 games that don't have a PS4 Pro mode. In the future games will be designed with PS4 Pro in mind first, then downgraded a bit for PS4, and the problem will go away.

ZoS will have their work cut out for them to fix this, and their hands may be tied with the hero engine.

JimT722 · January 2017

DM_ESO wrote: »

cheemers wrote: »

I can't believe ZoS dropped the ball on that one.

Don't blame ZoS. It was a huge blunder by Sony.

Most games have been running poorly on the PS pro. The problem is all the software was designed and optimized to make the most out of the old GPU at 1080p, or ~900p if they wanted to have nicer materials and etc... So you had your game that had all those nice material shaders (metal, glass, skin, hair, leather). All those extra full screen passes (color correction, depth of field) and etc.

It's fine tuned and runs nice at 30 or 60fps.

Then PS Pro has a marginal GPU upgrade in it. But now everyone has to tune the same games to run at (just under) 4K.

All those surface materials in the shaders will now take 4x longer.
All those full screen passes have 4x the pixels to shade.

But the new specs don't really have 4X the power. This killed the fillrate. So now any dev is already behind on performance unless they spend time to go back and retweak everything. Can't really do that though, because they can't market a game that looks worse on PS Pro than it does on normal PS.

This is before they implement any expected graphical enhancements on top of that.

So now if you are lucky, your game runs at about half the frame rate of your (OG) PS4 (Slim).

It's all just a giant blunder to offload their 4K TVs.

The only games that run good on a PS4 Pro are PS4 games that don't have a PS4 Pro mode. In the future games will be designed with PS4 Pro in mind first, then downgraded a bit for PS4, and the problem will go away.

ZoS will have their work cut out for them to fix this, and their hands may be tied with the hero engine.

Every game I have played on the PS4 Pro has run great. The only exception is ESO. I can't help but think it's a fault of ZOS and not Sony.

Lukums1 · January 2017

I posted the fix in PS4 Tech support...

AND it's not a fix... but if you're pulling your hair out do it...

Due to streaming I bought the elgato capture card, PS4 PRO - PC - TV (basically)

By rending the graphics through elegato it stopped all blue screen crashes, frame rate issues etc (from a graphical perspective)

The price... $200.00 and again I only did it due to streaming BUT it did fix ALL issues... *** though right?

mdylan2013 · January 2017

JimT722 wrote: »

DM_ESO wrote: »

cheemers wrote: »

I can't believe ZoS dropped the ball on that one.

Don't blame ZoS. It was a huge blunder by Sony.

Most games have been running poorly on the PS pro. The problem is all the software was designed and optimized to make the most out of the old GPU at 1080p, or ~900p if they wanted to have nicer materials and etc... So you had your game that had all those nice material shaders (metal, glass, skin, hair, leather). All those extra full screen passes (color correction, depth of field) and etc.

It's fine tuned and runs nice at 30 or 60fps.

Then PS Pro has a marginal GPU upgrade in it. But now everyone has to tune the same games to run at (just under) 4K.

All those surface materials in the shaders will now take 4x longer.
All those full screen passes have 4x the pixels to shade.

But the new specs don't really have 4X the power. This killed the fillrate. So now any dev is already behind on performance unless they spend time to go back and retweak everything. Can't really do that though, because they can't market a game that looks worse on PS Pro than it does on normal PS.

This is before they implement any expected graphical enhancements on top of that.

So now if you are lucky, your game runs at about half the frame rate of your (OG) PS4 (Slim).

It's all just a giant blunder to offload their 4K TVs.

The only games that run good on a PS4 Pro are PS4 games that don't have a PS4 Pro mode. In the future games will be designed with PS4 Pro in mind first, then downgraded a bit for PS4, and the problem will go away.

ZoS will have their work cut out for them to fix this, and their hands may be tied with the hero engine.

Every game I have played on the PS4 Pro has run great. The only exception is ESO. I can't help but think it's a fault of ZOS and not Sony.

Watch dogs 2
Call of Duty
EVE
Resident Evil
Ark (after they pushed the DC patch)
Uncharted

^ ive played all those on the ps pro with next to no performance or blue screen issues.

ESO on the ps4 pro is around an hourly DC

I highly doubt it's an issue for all games.

JimT722 · January 2017

mdylan2013 wrote: »

JimT722 wrote: »

DM_ESO wrote: »

cheemers wrote: »

I can't believe ZoS dropped the ball on that one.

Don't blame ZoS. It was a huge blunder by Sony.

Most games have been running poorly on the PS pro. The problem is all the software was designed and optimized to make the most out of the old GPU at 1080p, or ~900p if they wanted to have nicer materials and etc... So you had your game that had all those nice material shaders (metal, glass, skin, hair, leather). All those extra full screen passes (color correction, depth of field) and etc.

It's fine tuned and runs nice at 30 or 60fps.

Then PS Pro has a marginal GPU upgrade in it. But now everyone has to tune the same games to run at (just under) 4K.

All those surface materials in the shaders will now take 4x longer.
All those full screen passes have 4x the pixels to shade.

But the new specs don't really have 4X the power. This killed the fillrate. So now any dev is already behind on performance unless they spend time to go back and retweak everything. Can't really do that though, because they can't market a game that looks worse on PS Pro than it does on normal PS.

This is before they implement any expected graphical enhancements on top of that.

So now if you are lucky, your game runs at about half the frame rate of your (OG) PS4 (Slim).

It's all just a giant blunder to offload their 4K TVs.

The only games that run good on a PS4 Pro are PS4 games that don't have a PS4 Pro mode. In the future games will be designed with PS4 Pro in mind first, then downgraded a bit for PS4, and the problem will go away.

ZoS will have their work cut out for them to fix this, and their hands may be tied with the hero engine.

Every game I have played on the PS4 Pro has run great. The only exception is ESO. I can't help but think it's a fault of ZOS and not Sony.

Watch dogs 2
Call of Duty
EVE
Resident Evil
Ark (after they pushed the DC patch)
Uncharted

^ ive played all those on the ps pro with next to no performance or blue screen issues.

ESO on the ps4 pro is around an hourly DC

I highly doubt it's an issue for all games.

Battlefield 1 also works great. Much better performance than my brothers standard PS4. Skyrim runs great in 4K as well. It would go a long way with the PS4 Pro community if ZOS would tell us why we are having performance issues with ESO and the progress of the patch. @ZOS_GinaBruno can we please get an update on the progress of the patch to fix crashing in crowded areas on the PS4 Pro?

NewBlacksmurf · January 2017

Just a frame of reference specific to Xbox One NA for 1/29/2017, that's it's not just PS4 but maybe consoles overall.

I ran three different trials between 12 noon and 10pm est

In all three, we lost at least 3-4 members during Hel Ra Cit and Aetherian Archive to crashing to their desktop. In addition the frame rate was up and down from normal to what seemed to be 10 FPS as well as guild and party chat not working at all or giving echoes

Xbox party chat was the work around but crashes happened a lot and for some ppl, more than once during each seperate trial.

Confirmed as a crash due to them being in Xbox party chat and having crashed myself

Prof_Bawbag · January 2017

DM_ESO wrote: »

cheemers wrote: »

I can't believe ZoS dropped the ball on that one.

Don't blame ZoS. It was a huge blunder by Sony.

Most games have been running poorly on the PS pro. The problem is all the software was designed and optimized to make the most out of the old GPU at 1080p, or ~900p if they wanted to have nicer materials and etc... So you had your game that had all those nice material shaders (metal, glass, skin, hair, leather). All those extra full screen passes (color correction, depth of field) and etc.

It's fine tuned and runs nice at 30 or 60fps.

Then PS Pro has a marginal GPU upgrade in it. But now everyone has to tune the same games to run at (just under) 4K.

All those surface materials in the shaders will now take 4x longer.
All those full screen passes have 4x the pixels to shade.

But the new specs don't really have 4X the power. This killed the fillrate. So now any dev is already behind on performance unless they spend time to go back and retweak everything. Can't really do that though, because they can't market a game that looks worse on PS Pro than it does on normal PS.

This is before they implement any expected graphical enhancements on top of that.

So now if you are lucky, your game runs at about half the frame rate of your (OG) PS4 (Slim).

It's all just a giant blunder to offload their 4K TVs.

The only games that run good on a PS4 Pro are PS4 games that don't have a PS4 Pro mode. In the future games will be designed with PS4 Pro in mind first, then downgraded a bit for PS4, and the problem will go away.

ZoS will have their work cut out for them to fix this, and their hands may be tied with the hero engine.

Heard it all now. Publishers and devs are 100% responsible of everything they release on any platform. If ZoS/Bethesda couldn't achieve what they set out to do on the pro, then they should have left it as it was. Funnily enough, Skyrim has been mentioned and that too should never have been released on the PS3 when it was. Sony are guilty of many things, but this is not one of them. Next you'll be saying it's because of MS that ESO is poorly optimised on the Xbox too.

There's devs out there that don't release certain games on specific systems because it's too much work to optimise it or port it in general. Would rather that than being fleeced for half assed attempts that we've witnessed over the years from some devs.

JimT722 · January 2017

Prof_Bawbag wrote: »

DM_ESO wrote: »

cheemers wrote: »

I can't believe ZoS dropped the ball on that one.

Don't blame ZoS. It was a huge blunder by Sony.

Most games have been running poorly on the PS pro. The problem is all the software was designed and optimized to make the most out of the old GPU at 1080p, or ~900p if they wanted to have nicer materials and etc... So you had your game that had all those nice material shaders (metal, glass, skin, hair, leather). All those extra full screen passes (color correction, depth of field) and etc.

It's fine tuned and runs nice at 30 or 60fps.

Then PS Pro has a marginal GPU upgrade in it. But now everyone has to tune the same games to run at (just under) 4K.

All those surface materials in the shaders will now take 4x longer.
All those full screen passes have 4x the pixels to shade.

But the new specs don't really have 4X the power. This killed the fillrate. So now any dev is already behind on performance unless they spend time to go back and retweak everything. Can't really do that though, because they can't market a game that looks worse on PS Pro than it does on normal PS.

This is before they implement any expected graphical enhancements on top of that.

So now if you are lucky, your game runs at about half the frame rate of your (OG) PS4 (Slim).

It's all just a giant blunder to offload their 4K TVs.

The only games that run good on a PS4 Pro are PS4 games that don't have a PS4 Pro mode. In the future games will be designed with PS4 Pro in mind first, then downgraded a bit for PS4, and the problem will go away.

ZoS will have their work cut out for them to fix this, and their hands may be tied with the hero engine.

Heard it all now. Publishers and devs are 100% responsible of everything they release on any platform. If ZoS/Bethesda couldn't achieve what they set out to do on the pro, then they should have left it as it was. Funnily enough, Skyrim has been mentioned and that too should never have been released on the PS3 when it was. Sony are guilty of many things, but this is not one of them. Next you'll be saying it's because of MS that ESO is poorly optimised on the Xbox too.

There's devs out there that don't release certain games on specific systems because it's too much work to optimise it or port it in general. Would rather that than being fleeced for half assed attempts that we've witnessed over the years from some devs.

What matters is ZOS publicly said that they are supporting the game on the pro. They need to fix it on this system. The problem is they have not delivered that support, and have not even said what they are doing to achieve that and when we will see it. That is unacceptable in my opinion.

They are aware of the problem. Keep an eye on patch notes. That is the entirety of the information I have received. We should have had either a fix or an update on the progress by now.

I have done most of the content the game has to offer as I have played since launch. I want to do some more PVP while I wait for more content, but that isn't an option with performance in its current state. That's a huge portion of the game and it isn't playable on the pro.

skiptomyluau · January 2017

It's your potato internet lol

akl77 · January 2017

Horizon zero dawn coming soon, ESO you'll be left behind.

JimT722 · January 2017

skiptomyluau wrote: »

It's your potato internet lol

Internet problems cause lag and disconnects. Not crashing to PS4 pro dashboard in populated areas.

O_LYKOS · January 2017

skiptomyluau wrote: »

It's your potato internet lol

how can you blame internet connections when the game is crashing and sending us back to the ps dashboard? thats a game issue not internet. plus if it was an internet connection id be having problems on other games and on my xbox. however, i dont. just eso....hence the post.

Doctordarkspawn · January 2017

Honestly on the PC the performance has been slowly declining as well.