Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Major Issue - Store & Account Management Patch Notes - 1/18
theivorykitty
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Hello,
My father has an ESO Plus subscription which is payed through march (and on reoccurring payment). He had the game as standalone originally, but then bought it on Steam later for easier access and was given the option to link the steam to his existing account, which he did. Since then he has successfully logged in using Steam (with no password etc) for quite a few months without issue.
After this 1/18 patch, he logged into the game as per normal (via Steam) and was greeted with a message that he no longer has an ESO Plus subscription. His inventory is full of crafting materials now, and the craft bag says that items can only be withdrawn but not deposited. He's checked his account to ensure that he does, in fact, have an active ESO Plus membership still.
Something has gone terribly wrong. Is this expected during this maintenance? As far as I can tell, the maintenance should be complete by now?
My father has an ESO Plus subscription which is payed through march (and on reoccurring payment). He had the game as standalone originally, but then bought it on Steam later for easier access and was given the option to link the steam to his existing account, which he did. Since then he has successfully logged in using Steam (with no password etc) for quite a few months without issue.
After this 1/18 patch, he logged into the game as per normal (via Steam) and was greeted with a message that he no longer has an ESO Plus subscription. His inventory is full of crafting materials now, and the craft bag says that items can only be withdrawn but not deposited. He's checked his account to ensure that he does, in fact, have an active ESO Plus membership still.
Something has gone terribly wrong. Is this expected during this maintenance? As far as I can tell, the maintenance should be complete by now?
0
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IronCrystal✭✭✭✭✭
✭Send a ticket to support, they will need to know the account name.
Edit: there are other threads on this topic so its not just you it seems.Edited by IronCrystal on January 18, 2017 5:55PMMake PC NA raiding great again!
Down with drama!
What Mechanics Healer - Dro-m'Athra Destroyer
Homestead Raid Scores
vHRC 157,030
vAA 138,287
vSO 153,393
vMoL 154,550
Not raiding in Morrowind1 -
idk✭✭✭✭✭
✭✭✭✭✭And @ZOS_GinaBruno has commented they would be looking into this after the store maintenance was completed so they are probably attempting to figure out what happened at this moment.0 -
MissBizz✭✭✭✭✭
✭✭✭✭✭https://forums.elderscrollsonline.com/en/discussion/comment/3699955#Comment_3699955ZOS_GinaBruno wrote: »Just a quick update - we're working on a fix for this. Stand by for further details, but in the meantime, hang tight and know we're on it. Thanks!
Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord0
