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Unable to /whisper unmet characters - Why?

Aeladiir
Aeladiir
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@ZOS_GinaBruno, @ZOS_JessicaFolsom

So here is a scenario that has been happening to me for quite a while: Player A is playing with his dd character, A1. Player B, using character B1, is looking for a healer and/or dd, and Player A decides to join his group. Player A then suggests he could relog with his healer character, A2, so that the search would be faster. He relogs and comes online with A2. He tries to whisper Player B, using /whisper (or /tell) B1, but he can't. A2 can now only reach B1 via zone chat, since he can't reach him otherwise, but WAIT! It gets better. A2 is now in a different instance of the world and B1 can't even see him shouting in zone chat. With both Player A and Player B not knowing other player's UserID, they have literally zero chance of ever grouping up, unless Player A decides to relog until he is actually thrown in the proper instance.

(Now, I'm not really sure whether zone chat is instanced as well, but every time this has happened to me, I couldn't send them a whisper and I would get no replies in zone chat. I could, of course, if I had known their UserID, which cannot be seen when talking to people in chat (except in guilds, obviously). After relogging, however, I would sometimes see that same player looking for other players and in other cases, they would've already found a replacement for me.)


It's quite frankly unbearable, annoying and frustrating and I hope this is a bug that you plan on fixing pronto. Two words: User. Experience. Why would you make a decision like that? What god-forsaken, evil, malicious, satanic, puppy-killing force would drive you to make grouping experience in cases such as this foul, disgusting nightmare? Was it Adolf? Jeb? Saddam? I'm literally trying to help the group by switching my role, jumping off my main in order to make the searching for players faster and more efficient, and I get punished for that? Not only that, the group is punished as well, since they've just lost a player. Why is this a thing? Why should I be punished for being kind to people?

This whole thing is literally like buying a chocolate for a poor kid next door. You meet the boy outside and tell him you'll buy him a chocolate from the local store. You go to the store and buy the chocolate only to find out that the poor kid has died of hunger. I know - it breaks your heart! It's even worse than those "PAWS" people on the forum (fun fact, they're Californians).

Why can't you just "/tell 'B1' and reach that very same player and character with A2? Why must A2 first meet a character in the zone in order to be able to contact him via his character name?

That's how this makes me feel.
https://youtu.be/MoATWN68IZA

I mean, I doubt I'm the only one being bothered by this. The whole thing seems as a pointless, unneeded

So here's a couple of obvious solutions:
a.) Enable A2 to whisper B1 (again, those are character names) without a problem - there are no duplicate names in ESO, this really shouldn't be a problem.
b.) Enable us to toggle UserIDs on and off via Settings (there's an AddOn, pNames, that does something like this, but it is absolutely horrendous, messy, ugly and distracting).

Thanks, I'm sure you'll make it happen!


Also, where is "The Road Ahead" article? :(
Edited by Aeladiir on January 13, 2017 12:52AM
  • IronCrystal
    IronCrystal
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    Not sure if this is the issue, but if a player has their status set to offline, you can't message them, but they can message you.
    Make PC NA raiding great again!

    Down with drama!


    What Mechanics Healer - Dro-m'Athra Destroyer

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    Not raiding in Morrowind
  • NewBlacksmurf
    NewBlacksmurf
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    Options....interface.....quick chat (only known players) on/off

    That's console options, check urs
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Bonzodog01
    Bonzodog01
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    Either you changed the quick chat options like suggested above, or it could be the chat service bugged out. Zone chat is supposed to cover all phases (they aren't instances), but it doesn't always work.

    The chat system in game is at best buggy.
    Xbox One - EU - EP/DC
    Trying and failing to hold the walls of his Templar house up since 2015
  • itsfatbass
    itsfatbass
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    It may also help to use their username and include the @symbol as well.
    ~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~
  • Aeladiir
    Aeladiir
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    Options....interface.....quick chat (only known players) on/off

    That's console options, check urs

    On PC that's only for Chat Bubbles and it doesn't solve the issue described in OP.
    It may also help to use their username and include the @symbol as well.

    It doesn't work, and here's why: character names do not have @ in front of their name. As soon as you put @, the game recognises the name as UserID and will search for a UserID, not a character name. I just tested this: PMed random dude in zone chat about something, remembered his name, relogged on another character, and tried PMing him as written below:

    - /tell B1
    - /tell @B1

    In the first case I got no error message and couldn't send the man a message. In the second case, the game showed an error, saying: "This account does not exist" (or somethin similar).
    Not sure if this is the issue, but if a player has their status set to offline, you can't message them, but they can message you.

    This wasn't the case, never, since I could PM them with character A1.
  • itsfatbass
    itsfatbass
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    Aeladiir wrote: »
    Options....interface.....quick chat (only known players) on/off

    That's console options, check urs

    On PC that's only for Chat Bubbles and it doesn't solve the issue described in OP.
    It may also help to use their username and include the @symbol as well.

    It doesn't work, and here's why: character names do not have @ in front of their name. As soon as you put @, the game recognises the name as UserID and will search for a UserID, not a character name. I just tested this: PMed random dude in zone chat about something, remembered his name, relogged on another character, and tried PMing him as written below:

    - /tell B1
    - /tell @B1

    In the first case I got no error message and couldn't send the man a message. In the second case, the game showed an error, saying: "This account does not exist" (or somethin similar).
    Not sure if this is the issue, but if a player has their status set to offline, you can't message them, but they can message you.

    This wasn't the case, never, since I could PM them with character A1.

    Yes this is why I said to use their USERNAME included with the @ symbol.
    ~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~
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