lordrichter wrote: »Assuming you mean logging into the game, or the account page, I recommend a password reset at http://help.elderscrollsonline.com/app/home
KiroElmarok wrote: »lordrichter wrote: »Assuming you mean logging into the game, or the account page, I recommend a password reset at http://help.elderscrollsonline.com/app/home
That one of the problems as well, I can't use the email associated with the account to recover.
lordrichter wrote: »KiroElmarok wrote: »lordrichter wrote: »Assuming you mean logging into the game, or the account page, I recommend a password reset at http://help.elderscrollsonline.com/app/home
That one of the problems as well, I can't use the email associated with the account to recover.
I still suggest the help URL. You will definitely want to request a password reset. Use an email address that you have access to when they ask for one.
lordrichter wrote: »No, you are right, I did not get that your email was not recognized by ZOS. I thought that you had a password issue on an account where you no longer access the email that ZOS knows you by. I suspect that someone like @ZOS_CoriJ is going to have to make an appearance.
KiroElmarok wrote: »lordrichter wrote: »No, you are right, I did not get that your email was not recognized by ZOS. I thought that you had a password issue on an account where you no longer access the email that ZOS knows you by. I suspect that someone like @ZOS_CoriJ is going to have to make an appearance.
the strange part is that my forums side of the account is still related to the email address is question.
Submitted a ticket, so cheers on pointing me to the support page.
We actually got rid of the ability to use your email as a UserID shortly after the game launched. While there are some exceptions depending on where you're logging in, you should be using your UserID name and password. Also, we do not purge accounts. So we can at least confirm that your account is accessible, it is just your access that is an issue at this time.was wonder why I can no longer login to the main site with my email and pass anymore.
We actually got rid of the ability to use your email as a UserID shortly after the game launched.was wonder why I can no longer login to the main site with my email and pass anymore.
While there are some exceptions depending on where you're logging in, you should be using your UserID name and password.was wonder why I can no longer login to the main site with my email and pass anymore.
Also, we do not purge accounts. So we can at least confirm that your account is accessible, it is just your access that is an issue at this time.was wonder why I can no longer login to the main site with my email and pass anymore.
We cannot handle account issues from the forums.was wonder why I can no longer login to the main site with my email and pass anymore.