Suspended without any apparent reason

yakuruto · December 2016

C'mon ZOS, we've been cool with each other since BETA, I give you my dollars and you release new content for me to play and enjoy. Except for a couple minor hiccups which you solved kind of promptly everything has been peachy, so why was my account suspended without so much of a warning? I was playing today, nothing extraordinary going on, I logged off for lunch and when I came back I couldn't log in, checked my account on the website and it says I've been suspended. WHY?

I already reported the issue on the support site, but since there have been a lot of complaints about extremely slow response on your part, I thought it'd be a good idea to mention it here too. Please refer to ticket 161211-002441 and help me find a solution to this issue, I'm sure you just made a mistake and if you fix it promptly there will be no hard feelings.

ZOS_CoriJ · December 2016

It appears that Support has already gotten in contact with you regarding this issue and is currently in the process of resolving this. Please refer to your support ticket for any updates.

For anyone else experiencing a suspension from the game, please contact Customer Support. Players are not always suspended permanently. Sometimes it is done for security, for example. We cannot assist with account sensitive issues from the forums or provide further information, so this is the best way to get a summary of your account status.