What's this "Item Canceled" email that I can't delete?

GraniteDevil · November 2016

I just got an email ingame, it's from some gamertag but there's no subject line, no message, no attachment, and no gold. It shows up as "Item Canceled" and there is no option to delete it, I can only (B) to go back. It also keeps dinging my hud whenever I transition to a new area.

Anybody know what this is and how I can get rid of it?

Astanphaeus · November 2016

An item cancelled mail is an item that you stopped selling in one of your guild stores. What you are describing is what happens when the system lags. It always fixes itself, but usually takes until you relog.

bebynnag · November 2016

on xbox some mails will occasionally get glitched ou, no idea what causes it, and the only solution i know of is to quit the game, and when you log back in 2 game, mail will be un-glitched
sorry i cant offer a better solution

GraniteDevil · November 2016

I'm on xbox one if that makes any difference.

Runs · November 2016

This also occasionally happens on PC gamepad mode. It only happens when I send out mail before I receive my current mail... and when it does happen it is only the very top mail that is affected. All others can be received as normal. Switching characters fixes it, relogging should as well.

The Elder Scrolls Online

What's this "Item Canceled" email that I can't delete?

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