Game will not start

markbonafeub17_ESO · November 2016

After logging in, the splash screen is displayed; waiting for the character selection screen. After what feels like 10-15 minutes, the system crashes: Error 308 (6:3:1470:2) Lost connection due to inactivity.

Inactivity? I never saw the character selection screen! I have tried restarting a few times without any luck. Any idea when this will be fixed?

markbonafeub17_ESO · November 2016

I just ran the Game Consultant and the report file is empty. Any help is greatly appreciated.

Elsonso · November 2016

markbonafeub17_ESO wrote: »

I just ran the Game Consultant and the report file is empty. Any help is greatly appreciated.

After a patch, the game does some sorting on the hard drive after logging in, but before character select. This can take several minutes, and the game can time out. Often times, this is done one time and then the game is back to normal. Apparently not, in your case.

markbonafeub17_ESO · November 2016

So what can I do to resolve this? Your explanation is good, but I have a solid state drive. This should be a quick activity.

Elsonso · November 2016

I have no suggestions other than to rename "shadercache.cooked" and try again. Maybe it is corrupted and needs to be regenerated from scratch. Not the best answer, I am afraid.

Valethar · November 2016

Have you tried using the repair function?

The last several updates have required me to use that, without fail, or the game won't launch after the patch. Sloppy. Very sloppy.

markbonafeub17_ESO · November 2016

Repairing - again - took care of it. Thanks.

Elsonso · November 2016

Awesome!