The issues related to logging in to the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Customer Service direct email/contact

[Deleted User]
[Deleted User]
Soul Shriven
The user and all related content has been deleted.
Edited by [Deleted User] on November 3, 2016 1:33PM
  • Wollust
    Wollust
    ✭✭✭✭✭
    ✭✭✭✭
    The customer service is a complete joke
    Susano'o

    Zerg Squad
  • drakhan2002_ESO
    drakhan2002_ESO
    ✭✭✭✭✭
    Unfortunately your situation is all too common. ZOS does not understand how to provide adequate customer service. It's a shame they take their customers for granted.

    This game has so much potential - one big black eye is their customer service. Until that gets fixed more and more people will lose favor in the game. And the sad part this is probably an easy thing to fix. Make less bugs, hire more customer service, and train them adequately.

    I feel your pain.
  • Junipus
    Junipus
    ✭✭✭✭✭
    Chet is in fact an acronym for Completely Hopeless Every Time and is ZOS' go to bot for ignoring your tickets.

    So far the only evident way to get a shred of hope in customer service is to create a forum thread like this and tag every @ZOS name you can find in the hope one of them will respond and chase up your ticket for you.
    The Legendary Nothing
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
  • NewBlacksmurf
    NewBlacksmurf
    ✭✭✭✭✭
    ✭✭✭✭✭
    Junipus wrote: »
    Chet is in fact an acronym for Completely Hopeless Every Time and is ZOS' go to bot for ignoring your tickets.

    So far the only evident way to get a shred of hope in customer service is to create a forum thread like this and tag every @ZOS name you can find in the hope one of them will respond and chase up your ticket for you.

    This. But do it in the big report or platform specif C problem forums and also enter your ticket number.

    It's pathetic tho.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
Sign In or Register to comment.