ZOS_GinaBruno wrote: »

@gl0wgl0w I've seen in a few threads that you're having some issues as of late. Have you submitted a support ticket yet?

I have countless support tickets, they are giving me the run around, its been happening to me for 2 weeks, its not my internet or my xbox, i created another xbox account and that one doesnt crash. I want to play on my main xbox account i have so much time into, i just need some real help here. Like some REAL HELP

ZOS_GinaBruno wrote: »

@gl0wgl0w I've seen in a few threads that you're having some issues as of late. Have you submitted a support ticket yet?

Customer Service Ticket [Incident: 161016-001069]

@ZOS_GinaBruno do you think you can find someone to fix this for me instead of telling me to hold my xbox button down or reset internet, I've forwarded ports, and done all that a million times. I need a real tech on this

Thank you @ZOS_GinaBruno please can you keep us informed here what they are doing about it and when you think it will be fixed?

Kudos to anyone able to login, even on 30mb fibre this update is painfully slow. I'm no where near!

ZOS_GinaBruno wrote: »

Ok, the connectivity/login issue should be resolved. Can everyone please try again?

Tryed 3 more times, and crashed @ZOS_GinaBruno

ZOS_GinaBruno wrote: »

@gl0wgl0w You'll be contacted by Support to help with your issue, which sounds like is separate from the rest.

I hope its someone who can help cause everyone else just tell me the same thing which ive already done a million times,

ZOS_GinaBruno wrote: »

@gl0wgl0w You'll be contacted by Support to help with your issue, which sounds like is separate from the rest.

Well so much for support, they are still giving me the run around, i even uninstalled and re-installed. They dont answer me back for hours, its like we are using pidgeons to fly messages to each other which takes a whole da for one email.
what i dont get is my brothers account has no problems at all. @ZOS_GinaBruno would love for you to try and help me becuase seems like you are the only one who even trys

I can back up everything gl0wgl0w is saying because I am online playing with her everyday. B4 we get to my problem gl0wgl0ws began back when the Dark Brotherhood DLC came out an she wasn't able to get on for a little over 2 weeks. she did all the support loop message advice they gave her they even moved all her characters from whatever location they was as a moved them to the ad starting point at the boat in auridon. An now fast forward a couple months an this is when the Holiday event comes out an it happens again but a little differently she can login but she dc's an cant login later on in the day an this happens for a couple days, an might I add she also creates a new xbox account an she can hop on fine just fine. An now we are at the current situation to where now the One Tamriel update comes out, ( were in a xbox party at this point) our updates are finished the maintenance is done we log in an now she cant login just the same problem she had back in the Dark Brotherhood dlc update. May I add that she is a well respected eso player who runs her own guild with 300 plus members who are active everyday a she is also a Grand Overlord (numerous hours put into your game) not to mention shes an eso plus member who has put numerous amounts of money into your game.

My problem didn't start until your new Holiday event came out, It takes me a couple hours to log into your game an when I dc it takes me a while to get back into the game. this will happen sometimes hours on end to where i login an 2-5 minutes later ill dc an just be in a loop of dc's. I know its not on my end cause I can hop on gta or any other game shortly after this happens to me an play with no problem. ive done everything youve told me to do in your support ticket replies an nothing works, this problem lies somewhere in your codes. We just want the problem fixed so we can get back to enjoying your game.

Sincerely, The Water Boy

P.S. GET ZERGED

I am not having any problems with Tamriel One. I did buy the Xbox one S and have tons of storage now on my Xbox a month or so ago. I was having problems before this. How much space is on your Xbox? I think my old one had tons of dust in it.

IMO, the return of crashes, long loading screens, and renewed lag might be due to the fact that there is an endless amount of dueling within the cities, especially the popular trading hubs.

Dear zenimax I'm writing this to shed some light on my guild leaders account. My guild leader gl0wgl0w is a true role model for this game. But lately ever since the dark brotherhood dlc launched she has has countless issues logging in when the dlc launched she couldn't log in for 2 weeks. And now she continuously experiences disconnecting loops repeatedly to the point she can't log into her account for days at a time. This is simply unacceptable. She is one of the most dedicated and respectable players you can hope to find. She has been a loyal player since the game launched on console. She has also purchased ESO plus since launch. She has played for hours every day since launch. She runs one of the best and most organized guilds in the ad server. She has poured countless hours and hundreds of dollars into this game. She has earned the rank of grand overlord in pvp which you know is proof of dedication to the game. Our guild look to our leader to lead the AD players in pvp she's a dedicated healer she helps our guild to flip entire maps and if you were to ask in zone chat in pvp in any server you would find that there is always someone who knows her name she's the queen of AD. She's contacted ESO support countless times and her account is still unplayable. So as a member of her guild I beg you to do everything it takes to get to the bottom of this issue so that one of your most dedicated players can continue to play with her friends. She has had to resort to uninstalling the game she's had to send countless tickets but no one can tell her that they are working on it. The biggest conundrum is that she can log into her brothers account on her Xbox and play the game but she still can't log in on her account which she has poured a great amount time and money into. Please get to the bottom of this so we can play with our beloved guild leader again. I know you will do everything you can but honestly playing as a guild without the person who brings us all together is quite upsetting.

I was thinking, is she connected via wireless or directly connected? I have 2 internet connections I can access wirelessly. One is super fast and through charter and the other one is super slow and through U-verse. I actually play better with U-verse because it is more stable even though it is slower. If I download games, I use charter or it takes me 2 days to download anything.

I'll add my recent experiences.....
After the OT update, dashboarding and connection issues seem to be the main problem.
Prior to update, it would happen every "now and then"... but that's to be expected.
I believe that there are a number of factors contributing an that most people have touched on them to a certain degree.

Dueling - Utterly ridiculous.... should never have been allowed in cities. The amount of information that needs to be processed in order to load your character into an area where masses are duelling....... seriously.
Loading screens - Just take twice as long due to the above.
Timing - Yes it appears as though the "timeout" factor has been reduced significantly causing more disconnects. This is not just "idle time" as it appears to be taking into account data transfer.
Dashboarding - Mainly when starting, almost loaded into character selection screen or just after.
Connection issues - Get disconnected to be presented with a message that I have no valid internet connection.. which is NOT the case (cuz i'm still talking to mates in a party).

XB1 is the only device on my network when gaming (hardwired) - and as an IT Tech I can almost guarantee you that these issues are "Server Side".... uninstalling, downloading another 50Gb and reinstalling will not solve the problem.