Can't load into character select?

Stovahkiin · October 2016

Hey, so I just finished repairing my game in order to fix another problem. But now when I log into my account I get a very long loading screen and then it crashes before character select. Anyone else run into this problem?

Pandorii · October 2016

I'm currently having issues getting into the IC sewers. I'm stuck right outside the door in Cyro (nobody gank me). Sometimes I get an unusually long (eternal) load screen when trying to load into cyro from the character select, but it seems to be more problematic trying to get into the sewers. Not sure if your issues and mine are related.

Stovahkiin · October 2016

Don't know, I'm going to try a couple fixes when I get back onto my comp within a few hours, I'll post here if they work.

Stovahkiin · October 2016

Nope, still crashing. At least one time it got to character select screen and then immediately crashed, but most times it doesn't even get that far $:\$

ZOS_DaryaK · October 2016

Hey @Stovahkiin, ensure your video driver is selecting the correct GPU for ESO by opening either the NVIDIA Control Panel or AMD Catalyst Control Panel and ensuring that ESO64.exe is making use of your primary GPU. If that does not help, please submit a ticket to our support team and be sure to include your game consultant.

Stovahkiin · October 2016

Okay, thanks for the reply

NekroVes · October 2016

ZOS_DaryaK wrote: »

Hey @Stovahkiin, ensure your video driver is selecting the correct GPU for ESO by opening either the NVIDIA Control Panel or AMD Catalyst Control Panel and ensuring that ESO64.exe is making use of your primary GPU. If that does not help, please submit a ticket to our support team and be sure to include your game consultant.

I've been having the same issue about loading into the IC Sewers. I can't log in to my character, and I've reset my game a few times now. I've had no trouble loading in or logging in anywhere up until this point. I have also submitted a ticket about this issue, hoping to get a response.