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Characters Also Missing, NA Server

Merrien
Merrien
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I just logged in, first it said it didn't recognize my computer... I figured the IP address had reset or something, so I just put in the code I got in my email and was able to log in to my account. However, all of my characters are missing, so it is prompting me to make a new character. So, I guess it's not just me looking at the forums now. Any info from ESO?
  • CombatPrayer
    CombatPrayer
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    Damn. They broke the game! How many reports in the past hour? Someone flicked the wrong switch. They really need to stop tinkering with switches.

    Please ZOS.... stop doing this to fix the bugs. It is only a valid option for non cable connected TVs when the reception is poor.

    neKV8bM.jpg
  • TheRealPotoroo
    TheRealPotoroo
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    Merrien wrote: »
    I just logged in, first it said it didn't recognize my computer... I figured the IP address had reset or something, so I just put in the code I got in my email and was able to log in to my account. However, all of my characters are missing, so it is prompting me to make a new character. So, I guess it's not just me looking at the forums now. Any info from ESO?

    You and me both. I regularly play (NA server) on two computers, mine and my partner's. As of like three minutes ago I tried to login on my partner's computer only it made me reauthorize and then my CP100 character has disappeared and the game wants me to create a new one. Not going to happen, Bethesda!
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • Taranthula
    Taranthula
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    Merrien wrote: »
    I just logged in, first it said it didn't recognize my computer... I figured the IP address had reset or something, so I just put in the code I got in my email and was able to log in to my account. However, all of my characters are missing, so it is prompting me to make a new character. So, I guess it's not just me looking at the forums now. Any info from ESO?

    You and me both. I regularly play (NA server) on two computers, mine and my partner's. As of like three minutes ago I tried to login on my partner's computer only it made me reauthorize and then my CP100 character has disappeared and the game wants me to create a new one. Not going to happen, Bethesda!

    Well...think of it - imagine if EVERYONE had lost their characters and everyone had to start over... O.o the starting zones...
  • Merrien
    Merrien
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    I'm hoping this will be an easy fix. Otherwise, there will need to be a lot of cookies handed out to players who lost ...well, everything. Hopefully a doable fix, I really don't want to start from scratch.
  • Merrien
    Merrien
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    Just saw this from t he powers that be:


    We’re aware that some PC players aren’t able to access existing characters, and are actively investigating. **Your characters/accounts have not been deleted**
  • strikeback1247
    strikeback1247
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    Taranthula wrote: »
    Merrien wrote: »
    I just logged in, first it said it didn't recognize my computer... I figured the IP address had reset or something, so I just put in the code I got in my email and was able to log in to my account. However, all of my characters are missing, so it is prompting me to make a new character. So, I guess it's not just me looking at the forums now. Any info from ESO?

    You and me both. I regularly play (NA server) on two computers, mine and my partner's. As of like three minutes ago I tried to login on my partner's computer only it made me reauthorize and then my CP100 character has disappeared and the game wants me to create a new one. Not going to happen, Bethesda!

    Well...think of it - imagine if EVERYONE had lost their characters and everyone had to start over... O.o the starting zones...

    Starting zones would be empty, cause everyone would just quit :^) I ain't grinding all those CP again!
    P.A.W.S. - Positively Against Wild Sasquatches - NO TO BIGFOOT!
  • CombatPrayer
    CombatPrayer
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    Taranthula wrote: »

    Well...think of it - imagine if EVERYONE had lost their characters and everyone had to start over... O.o the starting zones...

    ZJvhvEL.jpg
  • Merrien
    Merrien
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    I thought about starting a new one just to tool around while they're looking into it, but I didn't wanna, lol. Plus who knows if it would save that progress once the old characters are restored?
  • CombatPrayer
    CombatPrayer
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    That was my concern. I would think the new account would be overwritten or erased by the old one. Plus, all my moniez iz gone!!!!
  • Merrien
    Merrien
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    Yeah, it'd be a hard restart, total noob broke status, haha.
  • Elmour0Fudd
    Elmour0Fudd
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    if I remember correctly Character is store on their server and the root is stored on your PC
    lose the character ID, character is still sitting at ESO just not linked to you lol

    is sortable but when is a good question
    and at least it is being looked at currently
    Try Cat herding it's fun thay said you'll love it it's a good honest job........ bollock's you need Silverweave body armour to stop em fighting, but a stuffed mouse on a string can help!


    • Snarrffffff


    [/PC NA mainly dead Breton magic sorcerer b]

    https://1drv.ms/i/s!Alg5EQDPhr8CemxApWeDYYkydrc

    oh what fun
  • avacier
    avacier
    Soul Shriven
    Oh it wasnt just me. An hour ago i checked in the forum, all the issues was from EU server only. I was scared already cause I thought I was the only guy from NA having this problem, the amount of time spent to get those CP, training craftsmen traits and our bloody horses as well. And I also didnt dare to make a new toon as well in case it would somehow screwed up the recovery process.
  • ZOS_PeterT
    ZOS_PeterT
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    This topic has an official thread, please continue the conversation here.
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