I Can't log in to EU server anymore!!!

Bigevilpeter · October 2016

it was working fine this morning then just now i log in to find it telling me I logged in for unknown computer and must get the code from email, after I did all i can access is the US server. I did everything, I change server then change back, I tried changing to 64bit client and 32 bit, nothing works

Need help from a Zos employee

Wolfhammer · October 2016

Bigevilpeter wrote: »

it was working fine this morning then just now i log in to find it telling me I logged in for unknown computer and must get the code from email, after I did all i can access is the US server. I did everything, I change server then change back, I tried changing to 64bit client and 32 bit, nothing works

Need help from a Zos employee

Probably related

https://forums.elderscrollsonline.com/en-GB/discussion/296991/major-game-issue-zos-please-read#latest

Bigevilpeter · October 2016

Wolfhammer wrote: »

Bigevilpeter wrote: »

it was working fine this morning then just now i log in to find it telling me I logged in for unknown computer and must get the code from email, after I did all i can access is the US server. I did everything, I change server then change back, I tried changing to 64bit client and 32 bit, nothing works

Need help from a Zos employee

Probably related

https://forums.elderscrollsonline.com/en-GB/discussion/296991/major-game-issue-zos-please-read#latest

I think it is thank you, hope they fix it soon, just finished work got 2 hours to play theni have to do something else

ZOS_DaryaK · October 2016

Hey @Bigevilpeter, what happens, exactly, when you try to log into the EU server? Are you able to log in and your characters are not there or are you unable to log in at all? If you can't log in at all, are you getting an error message? If so what does it say?

The more detail you can provide for us, the better we can assist you.

Taranthula · October 2016

ZOS_DaryaK wrote: »

Hey @Bigevilpeter, what happens, exactly, when you try to log into the EU server? Are you able to log in and your characters are not there or are you unable to log in at all? If you can't log in at all, are you getting an error message? If so what does it say?

The more detail you can provide for us, the better we can assist you.

Check out the PC Technical forum - a lot of players have the same issue, including myself.

Bigevilpeter · October 2016

I log in but i can't find any characters, i thought i was logging in the US server but im not sure maybe its EU but all mu characters are gone

ZOS_DaryaK · October 2016

Thanks for confirming the issue, Bigevilpeter, the team is investigating this issue and Gina will be updating this thread as more information becomes available. We're locking this discussion to keep the conversation contained to a single thread.