Outstanding!

Arthur_Spoonfondle · October 2016

My partner, after installing the updates has to reinstall, I can get in, only to find I have no characters. Fine job Zenimax...

UltimaJoe777 · October 2016

You may want to read through this thread: https://forums.elderscrollsonline.com/en/discussion/295067/all-my-characters-are-deleted/p1

Lightninvash · October 2016

I asked Gina if she would post something in a sticky for reasons of people having this issue and here is the link

https://help.elderscrollsonline.com/app/answers/detail/a_id/36045

Arthur_Spoonfondle · October 2016

I am now aware of the ZoS posted solution to the missing character problem. The posted solutions to the reinstall bug did not work, as appears to be the case for many, unfortunately.