Stole my item then banned me.

VoRaVeLi · October 2016

I contacted you 3 weeks ago about an item rolling back when your server crashed. It wasn't a scheduled maintenance like you tried to claim. Your server went down you then posted your having issues with the na server and your looking into it.

I had a vma precise dagger roll back and I had to redo round 9 yet my score was on the board. I contacted you several times. I then raged out and contacted you over and over in a day and now you banned me from the game.

I would like to say your customer service is horrible since I have received no help from you after trying repeatedly I was then banned.

Any chance I can get a response thats not copy and pasted?? Do you guys only read the rage and get joy out of banning people????

Paneross · October 2016

Huh?

Enodoc · October 2016

They don't discuss bans on the forums. (Besides, the forum staff are not the same as the game support staff.)

[Deleted User] · October 2016

Hello there,

his post is to let you know that we've gone ahead and closed this thread. The reason being that discussing disciplinary actions publicly on the forums is against the Forum Rules. Any appeal should be handled through a customer support ticket, please be sure to mention an appeal in the body of the ticket.

Thank you for understanding.