Maintenance for the week of March 2:
• ESO Store and Account System for maintenance – March 3, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)

[RESOLVED] Current Login Issues on All Platforms/Megaservers

  • MasterPerceval
    MasterPerceval
    ✭✭✭
    Manpoints wrote: »
    I had just completed a HRC HM when the server went down, trying to be smart I transferred the loot (some of which I paid for) into a banker 'for safe keeping', well logging on, everything I tried to put in the bank has disappeared, and Im out about 2 million gold.

    Lodged a ticket, was told they cannot restore deleted or deconstructed items in the usual the copy/paste customer service.

    *thumbs up ZOS*
    That's bad...
    PC EU

    Estelle van Heeckeren - DC Redguard Stamina Sorcerer
    Nikita Nightclaws - AD Khajiit Stamina Nightblade
    Amarië Tar-Míriel - AD High-Elf Magicka Templar
    Cimmerian Mortis - AD Dunmer Magicka Dragon Knight
    Maud van Heeckeren - AD Redguard Stamina Sorcerer
    blåckstår - AD Nord Stamina Dragon Knight
    Salva Mae - AD Khajiit Stamina Warden
  • NyPetiwowp
    NyPetiwowp
    ✭✭
    Laegwing wrote: »
    Laegwing wrote: »
    Thank you. But it seems that the friends list disappeared.

    What platform are you on?

    PC EU. Not a serious problem, just to tell :)

    It's a VERY SERIOUS* problem!!!
  • Haulinash
    Haulinash
    ✭✭✭
    Thank you Gina.

    You and the guys doing the work to get back online. You're probably used to it, but it takes a special someone to be able to keep us aware of the situation without yelling at us like a bunch of unruly children.

    Thank the stars! I wasn't sure I'd find anyone else out here. Please, I ne- STAB! STAB! STABSTABSTABSTABSTAB!
  • Laegwing
    Laegwing
    ✭✭
    NyPetiwowp wrote: »
    Laegwing wrote: »
    Laegwing wrote: »
    Thank you. But it seems that the friends list disappeared.

    What platform are you on?

    PC EU. Not a serious problem, just to tell :)

    It's a VERY SERIOUS* problem!!!

    Depends on the person I suppose ! I don't really care as long as I can connect to the game :smile: Still have the guild list though. Maybe a relog can fix it.
    Moregan, administratrice de la communauté RP francophone - TESORP France
  • Siphoneer
    Siphoneer
    ✭✭✭
    Gamepad mod doesnt work for PC EU
  • Shanjijri
    Shanjijri
    ✭✭✭✭
    It works, nice.
  • Icaruii
    Icaruii
    Soul Shriven
    This related to the latency issues people were having last night as well?
  • Manpoints
    Manpoints
    ✭✭✭✭
    @ZOS_GinaBruno Are customer service being made aware of the server issue to avoid ticket dismissal due to the...unique circumstances?
    GM of Potato Syndicate, (Gone' Casual) ---- I'MZ A GOD!
    GM of Mi Amor Libre Spanish ERP ---- Shadilay
    Manpoints - Templar // Womanpoints - DK // Abopoints - NB // Manepoints - NB // Sexypoints - Sorc // Hermann Purring - DK // Browniepoints - Templar // Tigger SMB - Templar // Affirmative Actionpoints - DK // Sha Bipoints - Sorc // Hughe Mungus - DK // Rachel Dolezol - Warden??
  • Daganerabus
    Daganerabus
    ✭✭✭
    Illurian wrote: »
    @ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.

    Sure thing! We're doing the best we can. :)

    @ZOS_GinaBruno
    There always seems to be a phenomenol amount of issues with this GREAT , but Costly game.

    We understand that ppl/devs make mistakes, overlook things.
    Cannot please everyone no matter HOW HARD YOU ALL TRY.
    But at least be fair, give us some breaks. The micro-management is costing almost DOUBLE that of a monthly Cell phone bill.
    - The Story -
    *****We buy, we pay, ESO is a Drug.... ESO are the DEALERS....

    ****That's it!! I'm QUITTING! I'M going to
    ESO REHAB....! Joining ESO ANONYMOUS! lol.

    "Hellooo.... my name is ***** and i'm an ESo addict. - This is my story; ... ESO cost me my family, broke my Finances...., couldnt pay the rent anymore, the Bills kept piling up! ....

    finally..... became Homeless.....all the while; ESO Fattened their pockets with great wealth, ate at fancy 5 star restaurants, ... all due to micro-managing my finances and by Feeding my ADDICTION with constant enticement. I was so psychologically broken, So manipulated! .... Eso knew i was hooked.. ... then they continued to reel me in with more and more digital content to enhance my experience. My reality was severely altered. ESO.... a powerful drug! It affects the pleasure senses in the brain, causing the brain to release xxx amounts of endorphines, dopramines, etc. ... ooòoo...

    STAY AWAY! Never take the CANDY ...even if offered free for a TRIAL taste.
    Your brain will find great pleasure. Then you will end up in a world called TAMRIEL. ...Ohhhhh the violence! Such violence and powerful delusions. ....
    It eventually.... TRAPS YOUR MIND AND SOUL!

    Oh.... How i remember those days! .... those days of SERVER MAINTENANCE! - Going on no sleep....., then the WITHDRAWALS BEGAN..., started with restlessness, then the Shakes, .... oh gosh!! I need my ESO FIX! ...started pacing back and forth, .....finally I contacted my ESO/ ZENIMAX .... the PROVIDER...The makers of the candy..., and they said ..."Oh My Khajit! be patient!" - ..or else we will Perma-ban you, and then you will have to face ur old reality again" ..
    ...i Begged.... I Raged! ... I TRIED to reach out to ZOS and "Gino Bruno" on the Forums..... where my fellow ADDICTS Gathered... to also rage, beg, plead, ... PLEASE ZOS! OH PLS PROVIDE me my Quality Service! We need Our "FIX" for once and for all. ... "c'mon!" Some would say...

    "We NEED our FIX!" "We NEED IT NOW!"

    Its been about a Month now.....
    I still feel the urges time-to-time. I HUNG-UP my Kahjit. Gave-up my religion and decided i was no longer gonna be a templar. I teleported via mage portal to 1 of the 2 moons of Tamriel. I and the other Eso former addicts have now colonized Tamriel TWO (2) EXTENDED! .... never forgetting our HORRIBLE Awful Experiences with Zenimax. They NEVER LISTENED to us. - Finally, The Government went in to Audit ZENIMAX and FORCED them into BANKRUPTCY, Amongst the SEVERAL Class Action Lawsuits which Zenimax were bombarded with, prior to the bankruptcy declaration. Because of ALL THE Families which were Destroyed by their Drug.... and Their Greed. Zenimax .responded in their natural Narcistic ways..... and went on to develop ONE TAMRIEL... and TAMRIEL 2 UNLEASHED, NO BOUNDS.

    We lived out the rest of our days FARMING and Developing our New HOUSING. We travelled to different Timelines, new instances. We became interdimensional Tamriel Time-Travellers! We often got frustrated with getting stuck in and the LOAD times of our dimensional traveling. We tried to REPAIR and PATCH the Timelines, but as we Played with the MECHANICS of such Large universes ..... we caused more problems. We tried to REBALANCE History, past, present, future. But the more we tried, the more we faultered. Now we are SUFFERING the MANDELA Effect, our realities and timelines, our memories are Crossing, overlapping one another. WILL this all soon be forgotten? Is TAMRIEL and ZENIMAX doomed to continue Repeating History? Apparently, TAMRIEL WILL NEVER BE THE SAME AGAIN! - But you will come to know this in the NEAR FUTURE.... When you wake up October 16th to the NEW REALITY. OH MY KAHJIT! - what have they done this time?!

    "THE ABOVE is a TRUE STORY based on FACTUAL Fiction."

    Hope you enjoyed the entertainment whilst waiting for maintenance. Pls forgive typos or autocorrect to make mistakes.

    Daga.
    Edited by Daganerabus on September 14, 2016 5:57PM
  • altemriel
    altemriel
    ✭✭✭✭✭
    ✭✭✭
    And PC EU is back online, too.



    that is great news!!!!

    ok and could you please Gina enlighten us now, what has caused a crash of all servers at once???

    It sounds pretty scary to be honest!!

    @ZOS_GinaBruno
  • Lumbermill_Emperor
    Lumbermill_Emperor
    ✭✭✭✭
    because their login server its only one, in one location
  • Glycer
    Glycer
    ✭✭
    Ok, so I lost 500k exp that I got doing the random dungeon with fully rested exp.
    The rollback took the Exp.
    The rollback DID NOT return the rested exp.
    The rollback DID NOT return the quests to their "first time of day" state.

    [snip]
    [edited for bashing]
    Edited by ZOS_Icy on February 22, 2026 1:50PM
    PK'ing since Pong.
    Founder of Inside Trade.
    Developer at PlayerGadget.
  • knavery
    knavery
    ✭✭
    altemriel wrote: »
    And PC EU is back online, too.



    that is great news!!!!

    ok and could you please Gina enlighten us now, what has caused a crash of all servers at once???

    It sounds pretty scary to be honest!!

    @ZOS_GinaBruno

    NK
  • LaucianNailor
    LaucianNailor
    ✭✭✭
    Glycer wrote: »
    Ok, so I lost 500k exp that I got doing the random dungeon with fully rested exp.
    The rollback took the Exp.
    The rollback DID NOT return the rested exp.
    The rollback DID NOT return the quests to their "first time of day" state.

    [snip]
    @ZOS_GinaBruno
    Looks like a roll-back of some sort (not acknowledged by ZoS as yet) took place. We also have guild member posted in guild chat that if anyone could see their message to /tell or mail them. I replied in chat and either my message could not be seen by anyone or they couldn't see any guild chat at all. I tried to send them a mail and was getting an 'Account does not exist' error.

    Something is clearly not right with the client/database following this latest issue plus there appears to have been problems with the continual internal character save state occurring as it should.
    [edited to remove quote]
    Edited by ZOS_Icy on February 22, 2026 1:51PM
    Mac/PC EU Server

    Lots of alts....561+ CP
    Inside Trade Guild
  • I_killed_Vivec
    I_killed_Vivec
    ✭✭✭✭✭
    ✭✭
    Were the servers down?

    I've been outside, chilling ;)
  • mwo1480
    mwo1480
    ✭✭✭✭
    anyone els have really bad lagg since server is back on , pc/eu
    eu/pc
    every char has a story

    anne-susan ...breton sorch DC
    seline kay .... bosmer dk AD
    elle wolf .... breton temp AD
    fluffy meowmeow... khajiit-nightblade AD
    Lynphia Moonlit ...Woodmer-arcanist AD
  • FlaviusVoyage
    FlaviusVoyage
    ✭✭✭✭
    Illurian wrote: »
    @ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.

    Sure thing! We're doing the best we can. :)

    Just curious... where did your programmers/developers get their degrees? Or do they currently even have degrees and are at least over the age 15?

    Just kidding. - But ya, there always seems to be a phenomenol amount of issues with this GREAT , but Costly game.

    We understand that ppl make mistakes, overlook things.

    Cannot please everyone no matter HOW HARD YOU ALL TRY.
    But at least be fair, give us some breaks. The micro-management is costing almost DOUBLE that of a monthly Cell phone bill.

    *****We buy, we pay, ESO is a Drug.... ESO are the DEALERS....

    ****That's it!! I'm QUITTING! I'M going to
    ESO REHAB....! Joining ESO ANONYMOUS! lol.

    "Hellooo.... my name is ***** and i'm an ESo addict. - This is my story; ... ESO cost me my family, broke my Finances...., couldnt pay the rent anymore, the Bills kept piling up! ....

    finally..... became Homeless.....all the while; ESO Fattened their pockets with great wealth, ate at fancy 5 star restaurants, ... all due to micro-managing my finances and by Feeding my ADDICTION with constant enticement. I was so psychologically broken, So manipulated! .... Eso knew i was hooked.. ... then they continued to reel me in with more and more digital content to enhance my experience. My reality was severely altered. ESO.... a powerful drug! It affects the pleasure senses in the brain, causing the brain to release xxx amounts of endorphines, dopramines, etc. ... ooòoo...

    STAY AWAY! Never take the CANDY ...even if offered free for a TRIAL taste.
    Your brain will find great pleasure. Then you will end up in a world called TAMRIEL. ...Ohhhhh the violence! Such violence and powerful delusions. ....
    It eventually.... TRAPS YOUR MIND AND SOUL!

    Oh.... How i remember those days! .... those days of SERVER MAINTENANCE! - Going on no sleep....., then the WITHDRAWALS BEGAN..., started with restlessness, then the Shakes, .... oh gosh!! I need my ESO FIX! ...started pacing back and forth, .....finally I contacted my ESO/ ZENIMAX .... the PROVIDER...The makers of the candy..., and they said ..."Oh My Khajit! be patient!" - ..or else we will Perma-ban you, and then you will have to face ur old reality again" ..
    ...i Begged.... I Raged! ... I TRIED to reach out to ZOS and "Gino Bruno" on the Forums..... where my fellow ADDICTS Gathered... to also rage, beg, plead, ... PLEASE ZOS! OH PLS PROVIDE me my Quality Service! We need Our "FIX" for once and all. ... c'mon! Some would say...

    "We NEED our FIX!"

    Its been about a Month now.....
    I still feel the urges time-to-time. I HUNG-UP my Kahjit. Gave-up my religion and decided i was no longer gonna be a templar. I teleported via mage portal to 1 of the 2 moons of Tamriel. I and the other Eso former addicts have now colonized Tamriel TWO (2) EXTENDED! .... never forgetting our HORRIBLE Awful Experiences with Zenimax. They NEVER LISTENED to us. - Finally, The Government went in to Audit ZENIMAX and FORCED them into BANKRUPTCY, Amongst the SEVERAL Class Action Lawsuits which Zenimax were bombarded with, prior to the bankruptcy declaration. Because of ALL THE Families which were Destroyed by their Drug.... and Their Greed. Zenimax .responded in their natural Narcistic ways..... and went on to develop ONE TAMRIEL... and TAMRIEL 2 UNLEASHED, NO BOUNDS.

    "THE ABOVE is a TRUE STORY based on FACTUAL Fiction."

    Hope you enjoyed the entertainment whilst waiting for maintenance. Pls forgive typos or autocorrect to make mistakes.

    Daga.

    Yikes, that reminds me of my experience with Skyrim. Once I woke up in the middle of the night trying to shoot fireballs with my right hand, not understanding why it was not working!
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    To confirm, due to the nature of the connectivity and login issues that impacted the servers earlier today, some players who were in the game when the issue occurred may experience some rollbacks.
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Rittings
    Rittings
    ✭✭✭✭✭
    To confirm, due to the nature of the connectivity and login issues that impacted the servers earlier today, some players who were in the game when the issue occurred may experience some rollbacks.

    Seriously? My wife is gonna be SO mad. She spent several hours farming nodes... Get yourself ready for an angry female!!
  • leepalmer95
    leepalmer95
    ✭✭✭✭✭
    ✭✭✭✭✭
    To confirm, due to the nature of the connectivity and login issues that impacted the servers earlier today, some players who were in the game when the issue occurred may experience some rollbacks.

    Prepare for the hate from the salty people.
    PS4 EU DC

    Current CP : 756+

    I have every character level 50, both a magicka and stamina version.


    RIP my effort to get 5x v16 characters...
  • itehache
    itehache
    ✭✭✭✭
    Thanks :smile:

    I logged back in and everything is fine.
  • Kenkage
    Kenkage
    Soul Shriven
    Still stuck in character load screen.
    Not all is well in the state of Denmark...
  • Moonshadow66
    Moonshadow66
    ✭✭✭✭✭
    I still cannot login, on the login screen it even says "Could not retrieve announcements". But my connection is fine and at normal speed.
    Btw, I also have issues to load any forum page today, it takes ages. Every other page on the internet I checked was loading within milliseconds, though.

    Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
    Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
    Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
    Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
    Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
    Caia Cosades - Imperial Nightblade, EP

  • Linkanton
    Linkanton
    ✭✭✭
    aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaand maintenance
  • Ashiitaka
    Ashiitaka
    Soul Shriven
    DOWN AGAIN.

    (:
  • HowlKimchi
    HowlKimchi
    ✭✭✭✭✭
    "resolved"
    previously @HaruKamui but I outgrew my weeb phase (probably)

    PC/NA - EP - Howl Bragi/Howl Kimchi
  • arasysb14_ESO
    arasysb14_ESO
    ✭✭✭✭
    Probably just went down again?

    Funny, I came back to see how game is doing after a break.. yikes.
    Edited by arasysb14_ESO on September 14, 2016 6:11PM
    Arasys Llanor, CP 800+ Magicka Sorcerer NA

    Please do not use the same Fallout 76 engine for TES VI
  • Rittings
    Rittings
    ✭✭✭✭✭
    I just got "Either the server is down or you're not entitled to play in this realm".... WTH is going on guys and gals at ZoS??
  • elvenmad
    elvenmad
    ✭✭✭✭✭
    [snip] servers down AGAIN !!!!!!!!!!!!!!!!!!!!!!!!
    [edited for profanity bypass]
    Edited by ZOS_Icy on February 22, 2026 1:52PM
    < PC - EU >
  • Geralt_of_Aalst
    Ok let's continue where we left off. Servers down again? Bad ZOS! Hamster jokes incoming...

    Seriously, any ETA on maintenance though? As in, will EU be able to play before most people's bedtime (11 pm cet-ish) or not?
    Edited by Geralt_of_Aalst on September 14, 2016 6:08PM
    I may contradict myself but at least I don't contradict myself
This discussion has been closed.