Nysara wrote: »

ZOS_GinaBruno wrote: »

Illurian wrote: »

@ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.

Sure thing! We're doing the best we can.

We Paying for this game. This shouldn't happen. Buy new server, change location, fire or hire Dev's. Do something OMG!...

Keeping this "cute" attitude not brings back the players. Everyday you losing players due to those big problems. People are streaming and do you know what they think about "your" game? With constant disconnects and lags i'm %300 sure this game will not last for 5 years. Will be closed due to extreme stupidness lol.

This game has a much better chance at lasting that others do. I was playing Ark for a while, and even though it's an early access game, they have disappointed fans so often and made some rather poor choices. I no longer play it...ESO all the way! Even with the bugs and issues

@ZOS_GinaBruno
When the storm will be over, please share with the community some technical details about the issues. Not so much to put the system at risk, but enough to let us know what happened.

This will surely help people to understand and to reduce the anger.

Thanks.

ZOS_GinaBruno wrote: »

We're working on getting a better ETA for everyone - apologies for the delay.

No apologies needed. We know you all do your best

Nysara wrote: »

ZOS_GinaBruno wrote: »

Illurian wrote: »

@ZOS_GinaBruno I just want to say thank you for the communication! Even without the ETA it makes me feel tons better just knowing that the situation is acknowledged and being looked at.

Sure thing! We're doing the best we can.

We Paying for this game. This shouldn't happen. Buy new server, change location, fire or hire Dev's. Do something OMG!...

Keeping this "cute" attitude not brings back the players. Everyday you losing players due to those big problems. People are streaming and do you know what they think about "your" game? With constant disconnects and lags i'm %300 sure this game will not last for 5 years. Will be closed due to extreme stupidness lol.

Five years is too much. Less than 6 months is more realistic.

LaiTash wrote: »

SilentRaven1972 wrote: »

There's plenty to do while waiting. Check Facebook and return a few pokes, delete mail from that account that hasn't been checked in a month or three, read some news, make a sandwich, take a nap, look at cat pics.....So much to choose from!

Do i need to purchase a DLC for that?

Nope! Just gotta know how to type and use a search engine Or a blanket and pillow...or butter knife.....

Went outside and then attempted to wax my own eyebrows. Now missing half of an eyebrow. Thanks, ZOS.

85flyingbrick_ESO wrote: »

Bosco2509 wrote: »

Server down !
Hamster is dead !

http://www.wikihow.com/Mourn-a-Hamster's-Death Maybe this will help.

Jesus, that guy found another bug, his client is not even in english, ZOS do something grrrr!!!

Skitttles wrote: »

This is there way of telling you people to go outside.

Been out since 8am.. its 6pm
Think ive been my fair-share of time outside
Can i play?!

Remag_Div wrote: »

[snip]

Yeah, because everyone is in the same time zone or works day shift right?
[edited to remove quote]

Remag_Div wrote: »

[snip]

In the EU (yes the EU server is affected) its between 5:15 and 7:15PM...getting towards EU prime time, not school/work time.
[edited to remove quote]

Breedj01 wrote: »

Remag_Div wrote: »

[snip]

5pm here

6:15 pm here.......u guys think i can play today before 10pm again?
[edited to remove quote]

I played the game since Beta, and kept going through all the bugs and even made it past free to play, although, instead of pushing out fixes, they just pushed out a F2P platform that didn't address the bugs.
I thought, after taking a year of, that all of the bugs and server downtime would be sorted out. As I've been able to tell over the past two weeks of resubbing (dumb move?!?!), the bugs that drove me away, are still not fixed. The server downtime, also hasn't been sorted out. 14 days after resubbing, I am regretting my decision.

Why does this keep happening and are you ever going to fix it?
Or is this just something too complicated for the team to fix like the movement speed "bug"?

Smasherx74 wrote: »

The point of an ETA (Estimated time of arrival) is to give the consumer a reasonable expectation of when their purchased product will be shipped.

You also seemed to of forgotten something yourself.
For one, ZoS isn't shipping a product. They are trying to fix an issue on a product that has already been 'sent' to you to begin with.

Secondly you even said it yourself. ETA means 'estimated time of arrival'. Bold emphasis on Estimated. As in, at the time of that announcement the tech team GUESSED that it will only take a few minutes. Hence the first relay of information. However, because anything can go wrong in regards to servers and tech that is no longer the case.

when I buy a package, there is an ETA on when I'll get it. Of course the package could be damaged, could be lost, the driver could die, the plane could crash, the world could end!!!! However that doesn't justify refraining from giving ETAs.

You have gotten the package, and you have played the package. Your analogy falls apart because everyone on this forum has recieved a product and played it in some way. You haven't been refrained from getting an ETA. You got an ETA on when it would MAYBE be fixed and according to recent feedback it's turning out to be longer than they thought.

ZOS doesn't understand the point of why people give out ETAs lol.

Considering that you are replying to a staff comment that contained information on an ETA I'm pretty sure ZoS does know how to deliver ETAs and are doing it correctly.

It's to let your consumers know when they can expect to have something, even if the ETA changes like it did this time it's better to at least have an ETA than none at all.

She has been keeping it up to date. If you followed the thread instead of typing away a rant comment you would see from a couple pages back that she updated her initial ETA with one that basically said that this is taking longer than expected. As such we can't give a definite ETA of a few minutes but we can tell you that it is being worked on.

This isn't no mans sky or whatever, the world isn't going to end if you mess up on your ETA. We'd just like to get an ETA and have a public goal set of when it should be done.

You are the one treated this like a NMS controversy. Please consider her work on the other side of the screen. She isn't a damn robot. She is a staff member and she CAN'T SAY ANYTHING in regards to this issue until she gets updated word on the tech staff about how close or far away servers are going to be fixed.
She gave an ETA of a few minutes the first time because that is what the team told her as a definite. Now, however that is not the case and until the team gives her another clear answer she can't say anything on the matter other than generals.

Also it's been like 20 minutes. Relax dude. Check out other hubs on the internet. catch up on your favorite shows, play OTHER GAMES you have been neglecting in the mean time. It's not the end of the world here. ESO will still be there when you come back.