Disconnecting every 19 mins - Help!

Wolfhammer
Wolfhammer
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I'm a returning player and just re-subbed but my play time is being ruined as I disconnect every 19 mins like clockwork.

I'm a PC user based in the UK so playing on the EU server. My broadband is excellent (100Mb cable) and play every other online game without a single issue including BDO and EQ2.

I'm going to need to see something done about this ZOS or I'm afraid I'll have to cancel my sub. I am very disappointed to see how many threads there are about this issue and how far back they go so I'm not confident things will improve.

ZOS, if you need any specific info from me then please ask.
Wolfhammer - Templar serving the Alith guild on EU
  • Xjcon
    Xjcon
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    Having connection issues since yesterday also. I've done several trace routes to Zenimaxonline.com and I get packet loss at the same spot every time. Not sure if that address means much but after I suffer a disconnect it won't let me reconnect after several tries.

    I've experienced connection issues before but they cleared up the very next day. Is it possible that a place somewhere between me and ZOS has had a hardware failure causing my traffic to be very low priority?
    Briza Do'urdenx V16 Dunmer DK
    Jcon V16 Orc DK
    Vierna Do'urdenx V16 Bosmer NB
    Jarlaxle Baenrex V16 Dunmer NB
  • Rastoric
    Rastoric
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    I'm in the same boat, but didn't have any issues until recently. Thought it was my computer/connection, but see others having problems as well.
    Just Say No! to changing Sorcerer Magicka skills to Stamina.
  • SaraRose
    SaraRose
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    having this issue since 9PM Pacific last night, constantly, framerate is down, login issues, basically just hell
    I'm on the west coast of NA too, ZOS gone and REALLY stuffed up :\
  • Wolfhammer
    Wolfhammer
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    Xjcon wrote: »
    Having connection issues since yesterday also. I've done several trace routes to Zenimaxonline.com and I get packet loss at the same spot every time. Not sure if that address means much but after I suffer a disconnect it won't let me reconnect after several tries.

    I've experienced connection issues before but they cleared up the very next day. Is it possible that a place somewhere between me and ZOS has had a hardware failure causing my traffic to be very low priority?

    I'm in a slightly different boat... After being dumped back to the login screen, I have zero problems logging back in.. It's like the server forgets I'm active and calls down the "inactivity" hammer to smack me...
    Wolfhammer - Templar serving the Alith guild on EU
  • Xjcon
    Xjcon
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    My connection seems to have been fixed. Not sure what the issue was.
    Briza Do'urdenx V16 Dunmer DK
    Jcon V16 Orc DK
    Vierna Do'urdenx V16 Bosmer NB
    Jarlaxle Baenrex V16 Dunmer NB
  • Wolfhammer
    Wolfhammer
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    Xjcon wrote: »
    My connection seems to have been fixed. Not sure what the issue was.

    Oh well, I'll be home tonight after being away all week at work, so will log in with my fingers crossed..
    There was a patch and maintenance earlier in the week so maybe that sorted it out..

    Edited by Wolfhammer on September 9, 2016 7:50AM
    Wolfhammer - Templar serving the Alith guild on EU
  • Wolfhammer
    Wolfhammer
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    Well I feel it is appropriate to report that since the patch and maintenance last week I no longer get kicked every 19 mins..

    I had a great uninterrupted 4 hour play session last night so I'm very happy..

    Thanks Devs.....
    Wolfhammer - Templar serving the Alith guild on EU
  • Ganj
    Ganj
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    After the last patch i am having the same issues aswell. Unplayable this week.
  • Rhaegar75
    Rhaegar75
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    same here and particularly painful today!!! UK based too
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