Maintenance for the week of May 20:
• PC/Mac: No maintenance – May 20
• NA megaservers for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – May 22, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 6:00PM EDT (22:00 UTC) https://forums.elderscrollsonline.com/en/discussion/658773
if you submit a ticket they will update your account
occasinally you will need to screen grab your sign up/renewal/payment confirmation e-mail & attach it to an automated reply, but they will always update your account.
just so you know they will only update your account with missing crowns from the last three months, so be sure to contact them sooner rather than later.
I've had issues getting my crowns the past 2 months after re subbing when I came back. In July I sent in a ticket, after a couple responses they helped me out. Now it's august, sub was paid for on the 17th, and no crowns once again.
The last time I sent in a ticket they said I would need to contact microsoft....
Microsoft said the fault lies with bethesda/zenimax...
I'll be sending in another ticket here soon. I'm amazed that thr blame keeps getting pushed around. Rather unprofessional imo.
This is exactly the reason I unsubbed in February and haven't resubbed despite wanting the crafting bag and costume dyeing.
They supposedly fixed this last year, but it's still a problem. Now, though, it seems that ZOS support is even more understaffed, as they seem to be actively referring people to MS to fix the issue. I've had nothing but GOOD luck with MS when it comes to fixing ZOS' problems. They go out of their way to try and fix the problem. They may say that the issue lies with ZOS, but they actually try to help you fix the problem nonetheless. They've even said they're working with ZOS to try and fix the issue.
ZOS on the otherhand just says "talk to MS" and closes your ticket.
It always seems to be XBOX that has an issue with ESO+ Payments...
Zenimax = It's Microsoft's fault
Microsoft = It's Zenimax's fault
Yes. It's better to throw the ball back and forth, than actually work to fix it. One just gotta love companies ;^
Ignorance is the greatest weapon of tyranny.
PC - EU.
Lieblingsjunge(AD) - Racechanged Argonian :< | AR 50 - No double AP or Bleakers involved |
Sits-On-Cacti(DC) - Problem?
Fail-With-Tail(AD) - Healing Springs-spammer :<
Tiny Liebs(EP) - Very Tiny. Also heals.
Lieblingsmädchen(DC) - Magplar is love.
The Dominàtrix(AD) - Chains, whip, whip, whip.
Fluffy Furball Kitten(DC) - Kittycat, meow.
Your Face(EP) - People make bad jokes about my name =(
Liebs-With-Trees(AD) - Male argo with a big tail :>
Officer/Sandwitch of Zerg Squad My title: The Maneater, Destroyer of Maneuvers, Bane of Potatoes, she who devours them, The Black Hole, the humorless, first of her name.
Happens all the time put a ticket in game posting on the forums is not going to help you. I have had to submit 5 or 6.
Sorcerna, proud beta sorc. RIP April 2014 to May 31 2016 DArk Brotherhood. Out of retirement for negates and encases. Sorcerna will be going back into retirement to be my main crafter Fall 2018. Because an 8 k shield is f ing useless. Died because of baddies on the forum. Too much qq too little pew pew. 16 AD 2 DC. 0 EP cause they bad, CP 2300 plus 18 level 50 toons. NA, PC, Grey Host#SORCLIVESMATTER actually they don’t or they wouldn’t keep getting nerfed constantly.