crashing since upgrading graphics card

yogadude · August 2016

I recently upgraded from a gtx 760 to gtx 1070 and ever since I have had consistent lag and disconnects. All drivers are up to date, I have repaired the launcher and nothing has changed in comp except graphics card. Tell me what's wrong plz ASAP.

yogadude · August 2016

Doesn't take more than 2 minutes for me to crash every log in, please help its very frustrating and I have been playing this game since launch.

Hempyre · August 2016

Uninstall the new card drivers, make sure you have fully uninstalled the old card drivers and software, reboot after each process. Reinstall the new card drivers, on next reboot check bios to make sure any built in motherboard graphics are disabled. After that... Mebbe your new card is bad. Ensure you are
using only the certified drivers, no beta

yogadude · August 2016

Doesn't take more than 2 minutes for me to crash every log in, please help its very frustrating and I have been playing this game since launch.

Nestor · August 2016

Are you sure your power connectors are connected up and fully seated? Same with the video card.

Which drivers did you use, the ones that came with the card, the latest from Nvidia's site or the ones you already had?

I don't know the name of the file that stores your video card information (it is usually something like Renderer or Prefs, but does that file say you have your new card or your old one?

Did the game redetect your graphics? In fact, when I upgraded my video card from a 7870 to an R9, I had to re-verify my computer with an email challenge, did you have to do that?

yogadude · August 2016

I use the newest that came with card, I read I should use the 368.39 until nvidia fixes them

MissBizz · August 2016

Totally uninstall all graphics drivers and fresh install your up to date ones. I use DDU when I want to ensure my old graphic drivers are gone.

I also recently upgraded to a 1070 (last week I believe) and am running drivers 368.81 and have had 0 issues with ESO. I am also running windows 10 if it matters.

yogadude · August 2016

trying the old graphics but didn't work. would not let me install

phairdon · August 2016

Try this. Right click the desk top shortcut. Properties, compatibility, disable display scaling on high DPI settings. This was a problem for me after upgrading to a 4gb card. Crashes started occurring frequently. Doing the fore mentioned solved the problem. Was one of the suggestions I received after submitting a ticket. Anything is worth a try.

Jimboo84 · August 2016

When I changed of graphics card to a Nvidia GeForce GTX1070 I didn't experience issues.
Previous AMD R9 390X was correctly removed via AMD uninstall utility.

Only problem I've had was that W10 64-bit was not updated, which regards an update you need to download and install manually.

I was checking for a Nvidia uninstall utility same as AMD, but it doesn't seems to exist.
http://www.nvidia.com/object/IO_13955.html

What is the crash report that you get?

yogadude · August 2016

The tip from PhairDon, thanks a bunch!!

TheTraveler · August 2016

I'm going to try that trick as well. My GTX970 is giving me terrible performance, and yet, when I put in a little spare GTX760 that I had lying around, the game started working just fine - I thought the GPU was a dud, but now I'm glad I found this thread.

voreo · August 2016

Get Display Driver Uninstaller if ever have more problems.

Clean install video drivers sometime may do ya some good

TheTraveler · August 2016

I'm going to try that trick as well. My GTX970 is giving me terrible performance, and yet, when I put in a little spare GTX760 that I had lying around, the game started working just fine - I thought the GPU was a dud, but now I'm glad I found this thread.

TheTraveler · August 2016

Tried it and it seems to have fixed all the lagging and screenloadingissues that we've all been experiencing after yesterday's maintenance.

phairdon wrote: »

Try this. Right click the desk top shortcut. Properties, compatibility, disable display scaling on high DPI settings. This was a problem for me after upgrading to a 4gb card. Crashes started occurring frequently. Doing the fore mentioned solved the problem. Was one of the suggestions I received after submitting a ticket. Anything is worth a try.

Tried it and it seems to have fixed all the lagging and screenloading issues that we've all been experiencing after yesterday's maintenance. Awesome, thank you!

altemriel · August 2016

phairdon wrote: »

Try this. Right click the desk top shortcut. Properties, compatibility, disable display scaling on high DPI settings. This was a problem for me after upgrading to a 4gb card. Crashes started occurring frequently. Doing the fore mentioned solved the problem. Was one of the suggestions I received after submitting a ticket. Anything is worth a try.

Interresting, I have to try this. I have been playing today first time after update 11 and also after the monday`s patch and the loading screens got much longer than before, I got kicked to log in screen in a middle of a pledge, it was lagging too.

PC EU

altemriel · August 2016

in case that anyone of you have troubles finding those settings that phaidron is talking about (like because of other language version of windows than english, like me

)

here is a video about how to do it

https://www.youtube.com/watch?v=0xS-UCuyq7s

(you have to click on the ESO launcher icon,....

)