My friend and I have had ESO since launch day. We have ESO+ and have spent a lot of crowns on various things. Both of us have watched as the game has gotten more and more buggy and unplayable. We haven't even played the thieve's guild, assassin's guild, or shadows of the hist because the bugs in this game have gotten so bad that it seriously impacts the game to the point it leaves us very frustrated and we give up and log off. We are currently taking a break from PVP to try PVE content and found it is just as frustrating....
Our latest issue is the last straw. Activity finder has been getting worse and worse. Don't tell me people don't want to play because people are posting and looking for groups constantly. It just doesn't work after SOH. It barely worked since TG but at least my tank or healer could get a group. Now I can't get a group at all after days of queuing for hours on end. We spend most of our time trying to make a group or get a group instead of playing and having fun. Every other game has a feature like this why can't you fix this???? This is after enduring weeks of loading screens, invisible monsters, crashing over and over, lag, group bugs, much of which is still occuring as well as some new crazy bugs and things happening in dungeons and grouping. Like how you said you changed the 10 second respawn timer in IC however it just sits frozen and I have to force quit the client and log back in every time I respawn because I never respawn and it sits at 0.0 second countdown.
So what else is there for me to do other than to cancel my ESO+ which unfortunately I purchased six months in advance. Shame on me for believe you would actually try to fix any of these game breaking bugs.
I think your players need to revolt and refuse any further of your DLC until you fix what you broke. This content is not adding value it is taking away value.
I beg you guys to please fix all this broken stuff before you break this game even more for everyone but new players who don't realize yet how broken the game has become....