Maintenance for the week of December 22:
• NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
RE ticket # 160810-001193
AtmaDarkwolf
✭✭✭
Keep getting automated canned response :
Greetings,
Thank you for contacting The Elder Scrolls Online team. Due to high ticket volume, we apologize for how long it has taken us to get back to you, and appreciate your patience.
If your issue has been resolved, please be sure to provide feedback using our Customer Service Survey when it arrives in your inbox. If your issue has not been resolved, please respond back to this email so we can continue to assist you.
Thank you again for your time and patience.
Warm Regards,
The Elder Scrolls Online Team
Less than 1 day each time, so somebody is just spamming the 'copy-paste' response into the ticket reply system hoping your customers give up and stop harassing you.
PLEASE FFS Someone at @ZoS deal with your really crappy support team. @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober @ZOS_GaryA @ZOS_TristanK
Greetings,
Thank you for contacting The Elder Scrolls Online team. Due to high ticket volume, we apologize for how long it has taken us to get back to you, and appreciate your patience.
If your issue has been resolved, please be sure to provide feedback using our Customer Service Survey when it arrives in your inbox. If your issue has not been resolved, please respond back to this email so we can continue to assist you.
Thank you again for your time and patience.
Warm Regards,
The Elder Scrolls Online Team
Less than 1 day each time, so somebody is just spamming the 'copy-paste' response into the ticket reply system hoping your customers give up and stop harassing you.
PLEASE FFS Someone at @ZoS deal with your really crappy support team. @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober @ZOS_GaryA @ZOS_TristanK
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