Why Do I Keep Getting Social Banned In-Game?

Conquistador · August 2016

@ZOS_GinaBruno @ZOS_TristanK

I honestly have no idea why my account keeps getting social banned. I've noticed that you guys keep doing this to me when I move motifs and items around from my guild bank to characters. This is highly unacceptable and I would really love clarification on this. It's DLC week and I buy and sell. I cannot do that if you KEEP BANNING ME FOR NO REASON.

Are you treating me like a gold seller or something? Why does this keep happening? Why won't it stop?

Edited to remove discussion of moderation which is against our forum rules.

ZOS_DaryaK · August 2016

Try removing any add-ons you're using that are linked to your inventory. Other players who have reported this happening when they've been working with their bank or inventory have found that it was an add-on that was causing an issue.

If this continues to occur with those add-ons removed, please submit a ticket to our support team and be sure to include your game consultant.

Edited to add additional information

Conquistador · August 2016

ZOS_DaryaK wrote: »

Try removing any add-ons you're using that are linked to your inventory. Other players who have reported this happening when they've been working with their bank or inventory have found that it was an add-on that was causing an issue.

@ZOS_DaryaK My guild banks, mail system and guild stores were working 10 minutes ago. People cannot see my text in zone chat either. Not an add-on I am afraid.

Conquistador · August 2016

@ZOS_DaryaK I still want to know why it CONTINUES to happen. You guys don't tell me and it's quite aggravating.

ZOS_DaryaK · August 2016

I am sending you a PM, you'll receive it shortly.

Conquistador · August 2016

ZOS_DaryaK wrote: »

I am sending you a PM, you'll receive it shortly.

Thanks Daryak.

Splosh · August 2016

I think he means that it's an Add-On that gets you social banned.
Got one for using multicraft (refined 2000 Stack ore) some time ago.
Look for Addons the move or use Items in fast order or something like that.

Conquistador · August 2016

Splosh wrote: »

I think he means that it's an Add-On that gets you social banned.
Got one for using multicraft (refined 2000 Stack ore) some time ago.
Look for Addons the move or use Items in fast order or something like that.

I understand that, but I have not used any of those. I haven't even used Roomba in awhile. No mass mail either. All of this points to moving a lot of high value items around. I have been social banned everytime I do this and I really would love for it to stop.

Cazzy · August 2016

Splosh wrote: »

I think he means that it's an Add-On that gets you social banned.
Got one for using multicraft (refined 2000 Stack ore) some time ago.
Look for Addons the move or use Items in fast order or something like that.

She*, Darya's a lady

Tandor · August 2016

Conquistador wrote: »

@ZOS_DaryaK I still want to know why it CONTINUES to happen. You guys don't tell me and it's quite aggravating.

Actually, he told you exactly what was likely to be causing it. ZOS aren't responsible for the compatibility of third party addons.

ZOS_DaryaK · August 2016

It should be noted that while add-ons are a frequent cause, they're not the ONLY cause. Conquistador's issue has been resolved so I am locking this thread.